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All You Need to Know About the Pool
at Oz Hotels Side Premium

Pool & Beach (300)
21 people are viewing this hotel
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Guests1 room, 2 adults, 0 children
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Pool review highlights
... and turkey now very hot side premium hotel nice also beach pool and room beautiful everyday animation show but küba dans...
... was good and the choice was more than you could ask for. The pool is superb - large and a decent depth and not too busy. The...
... Special shout out to Tony on the animation team, Siri on the pool bar and Sezay who is a very, very funny man! The only...
Most popular question about the pool
Is there a heated outdoor pool? Or just the indoor one.
Answer from Dana_Romania_10
Mar 2020 |
Hi, No, the outdoor is not heated.

Reviews that mention pool

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jordanlee2018 wrote a review 16 Sep
Sheffield, United Kingdom3 contributions1 helpful vote
So first all of thank you for everthing we are like hotel and turkey now very hot side premium hotel nice also beach pool and room beautiful everyday animation show but küba dans show amazing And thank you Rama he is very funny see you soon
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Date of stay: September 2020Trip type: Travelled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Ian A wrote a review 15 Sep
Henley-in-Arden, United Kingdom67 contributions51 helpful votes
I would recommend this hotel very highly. During such troubled times they have adapted their services brilliantly.
All of the staff were excellent, helpful, courteous and mindful of Covid rules.
The room was spacious, spotlessly clean and just as in the pictures.
The food was good and the choice was more than you could ask for.
The pool is superb - large and a decent depth and not too busy.
The location is good for shops and the beach
In summary, great value and great service. The management should be applauded for the quality of service and cleanliness in the current circumstances.
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Date of stay: September 2020
Value
Location
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Alison S wrote a review 14 Sep
21 contributions5 helpful votes
Had a really great stay overall. All the staff were really lovely and went out of their way to ensure you had a good time. Special shout out to Tony on the animation team, Siri on the pool bar and Sezay who is a very, very funny man!

The only complaint I have is unfortunately what would stop me from returning again in the future - the air con in the hotel is appalling. It's incredibly hot in all areas of the hotel and gets extremely unpleasent at times. The hotel have clearly made a decision not to turn it on - perhaps for economical reasons, to recuperate lost earnings due to covid-19? Whatever the reasons, its unacceptable not to provide your paying guests with air con. What was even worse for us is that the air con in our room didn't even work (other guests we spoke to confirmed that theirs did work, so this experience was unique to us). I personally did not sleep properly for my entire stay due to the sheer heat in our room. I twice asked for maintenance to come out and fix it but was twice told it was working fine. It was really difficult to communicate this to the staff because there aren't many who can speak/understand English to a good enough standard for you to be able to communicate effectively. We asked whether we could have a fan for our room but they said that they didn't have any. We asked whether we could move rooms but we weren't able to. It was such a shame because we really enjoyed everything else about our stay, it's an decent hotel overall - albeit more 4 star than 5 in my opinion.

One other minor point I would like to make is regarding Rama from the animation team. Firstly I would like to say that he is very good at his job, he brings lots of energy to what he does and clearly works very hard. My criticism of him is that he didn't once try and engage me in conversation and spoke directly to my male friend and never to me. It was like I wasn't there. He would come over and fist bump my friend and ask him how he was, look only at my friend and never to me. I decided to address this with him one night when he asked my friend a question about me when I was sat with him - I asked why he needed to ask my friend a question about me when I was sat next to him and could be asked directly. Rama clearly did not appreciate this being addressed with him and had a surly look on his face. He reluctantly allowed me to answer his question but interrupted me part way through me speaking and again continued to look only at my friend and only converse with him - and of course, fist bumped only my friend and walked away. Very odd behaviour which made me feel uncomfortable each and every time he came over to speak. Like I say though, he is very good at his job and an asset to the animation team.....just has quite a bit of growing up to do!
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Date of stay: September 2020Trip type: Travelled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Jamie B wrote a review 13 Sep
Prague, Czech Republic5 contributions2 helpful votes
The hotel, the food, the pool, the drinks, the location - all great. The pirate ship excursions is highly recommended. Entertainment is excellent too. Only thing I’d change is the air conditioning does not work well. Otherwise a great holiday
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Date of stay: September 2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Gabriel wrote a review 8 Sep
3 contributions1 helpful vote
Excelent!the managers and the reception staff(Lobby)are the best!!!!!spa staff excelent!!Very clean!it is close to the sea(about 2 min for a walk),good food and barbeque ouside the restaurant,air conditionair in room,at lobby, a lot of drink everywhere(restaurant,beach,lobby,pool bar) .Excelent!!!
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Date of stay: September 2020Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Questions & answers about the pool

Michelle asked a question Mar 2020
1 contribution1 helpful vote
Is there a heated outdoor pool? Or just the indoor one.
Answer from Dana_Romania_10
Mar 2020 |
Hi, No, the outdoor is not heated.
0 votes
Show all answers
Answer from VikiUK
Jan 2020 |
The pool bar is open during january but no al a carte I'm afraid. There is a snack bar and patisserie that are open through the afternoon though.
0 votes
Answer from Dana_Romania_10
Jan 2020 |
Hi, Yes, the towels for the pool are at the pool, you take them with a card they give and you leave them back at he pool. The communication with them is generaly poor due to the English language but on site they will solve you any issue, the service being very good. It is an excellent hotel.
1 vote
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Tracey F asked a question Oct 2018
3 contributions8 helpful votes
Are the outdoor pools open in November?
Answer from DARIAMIHAILA
Oct 2018 |
I don't know about the outdoor ones but they definitely have inside one as well.
0 votes
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