The reception/ restaurant staff were great. The double room we stayed in was quite the opposite. Poorly lit, no chair, table missing its top. No bedside lamps. Could not see in wardrobes due to lack of light. Tea making limited to 2x tea bags no milk,sugar or spoon. Dust on dressing table from what looked like drill dust from fixing TV above.Buffet breakfast was good and a good selection of eats.
Complained, was shown alternative room, this was exactly the same. No other rooms available. Stayed put. Not impressed.Parking away from hotel. Not easy when you have baggage and disabled member in party.
Everything was excellent from the moment we arrived till we checkout. The staff is very friendly and helpful. When we check-in, I asked Mr.Selim’s help things to do in Bursa and where to eat. I had a list, he looked into my list, and gave us more info.
I booked two single beds rooms. At the check-in, he told me the hotel was available, so he could give us the room with one double bed and one single bed; which means we got a bigger room 😀
The hotel was opened 7-8 months ago, so everything is brand-new. The pictures of the rooms are real, even better. The owners spared no expense. The room is big, spacious and isolation is very good, we didn’t hear anything from the other rooms or outside.
Location is excellent. In the city centre. But, all stores are closed between 7-9 pm, so you don’t need about he noise. During the day, while the stores are open, you don’t hear anything.
Breakfast is excellent. Although it is a 3 star hotel, breakfast is beyond our expectations. We heard some didn’t like the breakfast. However, you can’t wait all kind of food for breakfast. You should remember how much you paid for. However, don't let it be misunderstood, there is everything, except pastry at breakfast. Look at the photos for more info.
Many thanks to the staff. I will definitely stay at B Loft next time.
Nicely decorated. Friendly staff. We got a free upgrade to a larger room. A bit noisy, at some points we could hear the neighbours, but we slept the best night so far probably! Breakfast was nothing special.
We have stayed thankfully one night in this hotel. We have arrived around 10 and were told that we have arrived very early even though we didn't demand the room. We have paid for a family room and when we moved to the room, the bed for the kid was not ready. I asked the reception to make the bed. After 3 hours the bed was still not made. There was a bellboy but we carried our luggages in the room. We were not provided with the wifi password. You have to go down and ask. I don't even know why there was a receptionist in the hotel. Breakfast was limited and pretty bad. I have given 2 stars only because of it is location which is kind of in the center. If I would go to Bursa again, I would not stay here.
We stayed as a family for 1 night in this hotel with high expectations that went down the roller coaster quickly. The rooms are very small comparing to pictures and they are all broken. The acoustic system is bad we could hear our room neighbors laugh and burp at 1.30am. The breakfast was very limited and the restaurant of the breakfast is located below ground floor with poor aeration.
I won't stay here again unfortunately.