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All You Need to Know About the Rooms
at Hotel JAL City Miyazaki

Room/Suite (61)
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Room review highlights
... of bars and restaurants within the walking distance. The room was clean and comfortable. WiFi was very good at my room...
... There is also a 24-hour supermarket very close by. The room size is a bit better than the standard Japanese hotel...
... time. Driving distance around 20 minutes to the airport. The room size is good enough for two persons with a double bed &...
Featured room amenities
Hot Tub
Housekeeping
Safe
Blackout Curtains
Desk
Hair Dryer
Laundry Service
Telephone
Refrigerator in room
Internet
See all room amenities (27)

Reviews that mention rooms

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KBTokyo wrote a review Jun 2018
40 contributions9 helpful votes
The hotel is located one km from the station. There were hundreds of bars and restaurants within the walking distance. The room was clean and comfortable. WiFi was very good at my room 808. I could watch Netflix without any problem. The breakfast at the hotel costs 1500yen. I ate a variety of food , both local and western. The taste was good.
The staff were kind and polite. I recommend this hotel for foreign tourists too.
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Date of stay: June 2018Trip type: Travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from miyazaki-jalcity, マネージャー at Hotel JAL City Miyazaki
Responded 14 Jun 2018
Thank you for stayed hotel Jalcity Miyazaki. And thank you for your kind words and compliments. We will continue to do our best to satisfy many customers. We are looking forward to your next stay. Thank you very much.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Matthew C wrote a review Mar 2018
198 contributions66 helpful votes
The Hotel JAL City Miyazaki is located just on the edge of its central business area. its about a 10 to 15 minutes walk from the closest train station. It is quite close to restaurants and shopping. There is also a 24-hour supermarket very close by. The room size is a bit better than the standard Japanese hotel room. The hotel is about 15 years old (they are celebrating their 15th anniversary). The room design, decoration are bit aged. There is no safe in the room. The hotel also do not provide complimentary bottle water. I am not sure whether this is a common practice for hotels in Miyazaki or just this hotel.

Service was quite good and the front desk really tries hard to please the customer. Unfortunately, the English competency of the front desk staff (or all staff for that matter) are quite poor.

We have breakfast included in our room rate. The breakfast was OK with fairly limited selection of western food. There is also a Japanese section available too. The service was a bit passive as we have to ask for coffee refill each time.

Overall, its not a bad hotel. May be our expectation is a bit high when compared with service levels of hotels in places as Tokyo.
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Date of stay: March 2018Trip type: Travelled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from miyazaki-jalcity, マネージャー at Hotel JAL City Miyazaki
Responded 31 Mar 2018
Thank you for sharing your review with us. We are making improvements with our English competency and service in restaurant. We look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
ETNN9099 wrote a review Sep 2017
556 contributions124 helpful votes
The location is excellent in the heart of Miyazaki which near the shopping , dinning & close to bus stop & parking place. The 24 hrs open Aeon Mall supermarket just 2 minutes walking distance and 1 minutes distance of parking. The change cost 400 yen for maximum 12 hours parking in night time. Driving distance around 20 minutes to the airport. The room size is good enough for two persons with a double bed & facing a city view.

The breakfast should book together at advance with the room. As the food is outstanding, delicious and variety with Western & Japanese style. Especially the mango dessert! If not the charge cost 1500 yen per person. Besides the front desk associates are friendly & sincerely.

Overall the hotel is fantastic & value of money. Except the facilities is not enough to relax . I really enjoy to stay in this hotel in Miyazaki.
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Date of stay: July 2017Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from miyazaki-jalcity, マネージャー at Hotel JAL City Miyazaki
Responded 14 Sep 2017
Thank you for stayed our hotel. Then, you were completely satisfied about hotel place and room and breakfast and front staffs. Therefore,we were very happy. We will continue to take good service for other customers. We are looking foward to see you next time. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sterling E wrote a review Aug 2017
Guam, Mariana Islands597 contributions138 helpful votes
Great place to stay at while visiting Miyazaki,

Arrived one day too early and Mr Osaki at the front desk was very helpful guiding me towards the bus to get me to my other hotel, which was very far. Everyone I interacted with was very respectful and friendly. Top Class service.

Stayed in a smoking room (Room 313) and it was very clean and comfortable.

Wifi worked my entire stay with no issues.

Good location. A little far from the train station but the walk is flat all the way and wasn't strenuous. Very safe area and many stores nearby for food.

Depending on my type of visit, I would stay here again.
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Date of stay: June 2017Trip type: Travelled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from miyazaki-jalcity, マネージャー at Hotel JAL City Miyazaki
Responded 27 Aug 2017
Thank you for staying Jalcity Miyazaki hotel. We were glad to all ou staff, especially Mr Osaki. We are doing the best service for all customers. We will keep on do the best service for all customers. We were looking foward to see you next time. Thank you very much.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Xavier S wrote a review Feb 2017
Hong Kong, China1 contribution
The location is very closed to the center of the city and easy access to many restaurant and night life there. There is a bus stop nearby which you can get a bus to Aeon Mall for day of shopping. The staff are helpful and speak fair to good English.

The room decoration is a bit old fashion but it is clean and the size is and actually a bit larger then an ordinary Japan hotel room. You can found everything you need inside.

Overall it is a good place to stay.
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Date of stay: January 2017Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from miyazaki-jalcity, マネージャー at Hotel JAL City Miyazaki
Responded 4 Feb 2017
Thank you for your visiting our hotel and a lot of praises. But I'm sorry about our room decoration is an old fashion. Thank you for your time to write a posting. We certainly look forward to see in Miyazaki. Please forgive me my lousy English.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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