We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

All You Need to Know About the Pool
at Hotel Grand Crystal Kedah

Lowest prices for your stay
Check In— / — / —
Check Out— / — / —
Guests1 room, 2 adults, 0 children
Hotels.com
Orbitz.com
Agoda.com
US$17
View deal
Free cancellation until 09/12/21
Travelocity
Priceline
eDreamsUS$21
View all 11 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Pool review highlights
... after removing the key from the socket. The view of the pool from the room clearly indicates the pool looked mouldy and...
... in room or at lobby. The television was not in good condition. The hotel pool - average. Not sure will come back here again..
... Poor selection for breakfast. The water at the swimming pool looked dirty. I reached the hotel at around 8am, they...
Featured pool amenities
Outdoor pool

Reviews that mention pool

Write a review
DhonMennen wrote a review Aug 2016
Singapore, Singapore315 contributions131 helpful votes
The front office staff and the handicapped challenged housekeeper are friendly. The mattress are comfortable. The hotel is located strategically near restaurants, coffee shops and hawker centre. The Aman Central Mall is about 15minutes walk from the hotel. That is all which are the good points for the hotel.
This hotel is old and badly in need of a renovation. The hotel bathroom is really bad, old and dirty. The water heater activates only after a good 10minutes of running water from the fixed shower. the hot and cold knobs were loose as well as the shower selector. I will give the bathroom a 2 out of 10 (2/10). The room has no safe deposit box. The cabinets were dusty. The air con looked dirty and cannot be controlled even after removing the key from the socket.
The view of the pool from the room clearly indicates the pool looked mouldy and dirty. A visit to the pool confirmed it.
We were informed that the breakfast was buffet but they only had bread, butter, jam, choice of 3 cereals of which 2 were old tasting, coffee and tea. After much deliberation with the front office staff we were served with some sausages, chicken nuggets, fried eggs, cakes, and fruits. The next day we had buffet of some decently spread of local dishes.
I asked the waiter to have the kitchen to break the soft boil eggs. The waiter used his hands to break the eggs and realised it was full boiled. He had long dirty nails. I just immediately asked him to get the kitchen to fry eggs for all of us.
From this I can only conclude that the staff were untrained and lack hygiene, The next day we just decided to skip breakfast.
The wifi was weak with a minimum number of guest.
In conclusion weighing the pros and cons, the cons outweighed the pros. I would give this hotel a poor rating of 3/10. The 3 for the staff in my beginning paras.
Preferably such hotels should not be on the various hotel websites until they are renovated and maintained and the staff re-trained.
Read more
Read less
Date of stay: August 2016Trip type: Travelled with family
Room Tip: Avoid this hotel
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Helpful
Share
anizahyati a wrote a review Jul 2016
6 contributions1 helpful vote
An old hotel but very good location. We could not assess the free wifi mentioned either in room or at lobby. The television was not in good condition. The hotel pool - average. Not sure will come back here again..
Read more
Read less
Date of stay: July 2016Trip type: Travelled with family
Room Tip: couldn't assess the free wifi at room or lobby
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Helpful
Share
TanCK wrote a review Nov 2013
Malaysia132 contributions41 helpful votes
The hotel is very old, refurbishments are required to the exterior and interior of the hotel, especially the wall finishes, the carpet of the hotel should be entirely changed.

I stayed at an deluxe room, which should have a bath tub, but the room assigned to me without it and my complaint was not answered.

Poor selection for breakfast. The water at the swimming pool looked dirty.

I reached the hotel at around 8am, they allowed me to have early check-in. But when i requested to extend my check-out time to 4pm, they wanted to charge me half-day rate.

The good point about this hotel is that it is easy to get hawker food behind the hotel at night.
Read more
Read less
Date of stay: July 2013Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Helpful
Share
Response from HotelGC, General Manager at Hotel Grand Crystal Kedah
Responded 7 Apr 2014
A month after your visit, the Hotel went through a 2 months renovation. New furnitures were added to lobby and the coffee house were renovated and adding to it a more welcoming atmosphere. The front porch of the Hotel were replaced with a transparent roof, allowing more light to enter the compound. Most of the deluxe rooms has bathtubs except for the corner rooms. Perhaps, you may request for room away from the corner of the building if you required a bath tub. The items on the breakfast changes daily, as we have several local fried dishes, fruits, salad, cereals, bread local pastry, eggs, juices and coffee & tea. We are the only 3 star hotel in town with a swimming pool. The pool is cleaned daily especially when many guests utilized it. Occasionally the water may appear cloudy as some guests may have failed to notice the signs that they should shower before entering pool and wear proper swimming attire. Hence, your observation is accurate that the swimming pool looked dirty prior to the daily cleaning.
Read more
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nicklim69 wrote a review Jul 2013
Kuala Lumpur, Malaysia15 contributions10 helpful votes
Hotel has spacious room, clean and ideal for small children.

My prince and princess enjoyed themselves. Our room has lcd tv and astro. Stayed at the deluxe double room with timber flooring and children can play freely. The room size is 40 % larger, with bathtub compared to surrounding conventional hotel of similar category and price in Alor star. Hotel has a beautiful large pool but no wading pool, so keep an eye on your children they in the water. Surprisingly it has mini bar, coffee teas facilities and toilet with shower gel and shampoo.

Wifi signal is fine but they could improve on the variety of breakfast. Similar food served over the 3 days of our stay. Staff are friendly and we will sure to return here again.

We enjoyed out stay without paying through our nose. Highly recommended
Read more
Read less
Date of stay: May 2013Trip type: Travelled with family
Room Tip: Book the deluxe rooms. They are renovated
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Helpful
Share
AdilaHoney wrote a review Aug 2012
Serendah39 contributions31 helpful votes
Reached hotel on 1st day hari raya..booked through agoda after read good reviews in tripadvisor..good reception girl welcome us but unfriendly supervisor/manager stand at the reception area wt a weird face..room space ok..we stay in a triple bed room..can put 1 single mattress addition..plugs not in good condition..old tv,no remote,too small jug kettle,rubbish bin no plastic,fridge too noise..and the most unhappy part is...swimming pool too dirty..it's festive season & they didnt clean/maintain the cleanliness...i dont recommend this hotel...it's my 1st & last stay here...
Read more
Read less
Date of stay: August 2012
Value
Rooms
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Helpful
Share
Previous
12