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at Tropics Eight Suites
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Room/Suite (49)
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Guests1 room, 2 adults, 0 children
US$47
Free cancellation until 26/05/22
US$47
Free cancellation until 26/05/22
US$47
US$31
Free cancellation until 26/05/22
Booking.comUS$37
Trip.comUS$32
TravelocityUS$47
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Room review highlights
Checked in at 3.30 pm to an uncleaned suite. All bins were fulled with rubbish. Bed was not made and towels were everywhere....
... not exactly what you get. Booked for a day. We booked for a room for 3, but the cups, coffee and tea provided were only for...
... Perhaps should be reduced to a 1 star establishment for this lapse. Havent seen the room yet and extremely displeased.
Most popular question about the rooms
does the standard suite also provide a sofa bed?
Answer from TropicsEight
Oct 2019 |
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Checked in at 3.30 pm to an uncleaned suite. All bins were fulled with rubbish. Bed was not made and towels were everywhere. Basically the room was not cleaned after the last customer checked out. Called receptionist to assist, he said to wait for housecleaning to clean the room first. Obviously i couldnt wait coz i checked in on time, not earlier. They should have prepared everything before hand. And with a 4mo baby, am definitely have no time to wait for the room to be cleaned. Receptionist was also reluctant when i requested to change room as he said all rooms of same rate were full 🙄. Only after i started to marah marah then only they gave us a new room. Basically just dont go here.
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This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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What you see is not exactly what you get.
Booked for a day.
We booked for a room for 3, but the cups, coffee and tea provided were only for 2.
Room we got was facing the cemetery, which wasn't an issue because we only realised it the next morning.
The real issue was the noise, as we are facing the main road, all cars driving by could be heard clearly, even up to 3am/4am. Sleeping quality was bad. Some wood panel in the room were falling off.
In the bathroom, the hose of the bidet was leaking and thus non easy to use.
The unit is spacious, the bathroom is spacious, everything is fine at a glace, but not really if you look at the closer.
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Room Tip: Remember to ask for a rrom not facing the main road/cemetery for a better sleep quality. Parking...
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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The front counter staff was extremely rude and allowed other patrons to cut the queue and raises her voice when voiced my complaint about this lapse in service. the staff in question was on duty at 1620 hours. Ruined my entire check in experience. Perhaps should be reduced to a 1 star establishment for this lapse. Havent seen the room yet and extremely displeased.
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+1
Stayed here recently, family booked it. I would say our 8th floor room DIDN’T FEEL GREAT. Colour scheme too dark and gloomy for a room that faces cemetery, bathroom mirror lighting position makes me feel like I’m living in a ghost/horror movie every time i look at the mirror (as lighting was from below). Room also feels a bit spooky as the shower lights flickers only when showering, midnight can hear “someone” playing with aircond and switches and furnitures moving in the living room. Extremely bad sound proofing too. Carpark extremely tight, very troublesome to access - must check in first to get the access card, B2 lift area is not for the claustrophobic. Reception couldn’t be bothered to help with our luggages. Thankfully only 1 night and we left immediately before sunrise. There are better hotels in Penang. The spacious room couldn’t compensate to the bad feeling we had in this room.
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Worst experience ever! Totally not worth the RM250+ per night stay.
Poor housekeeping:
1. No bath towels, hand towel, box tissue provided upon check-in, you have to ask for it yourself
2. No housekeeping. Found our room not made up after spending a whole day outside.
3. The bed linen covers half of the bed only, how strange it is, and feels a little bit dirty
4. The blanket is uncomfortable
Room: 1. facing cemetery (wish I knew it)
2. Facing noisy street (all night even at 3am) as my room is on the 4/F
3. There is a shallow balcony but you don’t want to go outside as it’s full of birds popo, guess it’s never cleaned
4. No separation of the shower area and toilet, which I don’t like it
Facilities:
1. There is staircase in front of the hotel, not friendly for those carrying heavy luggages as you have to lift them up yourself
2. Gym & laundry placing together. Don’t expect to gym there because the air-con is malfunctioned. It’s just not a proper gym place.
Staff: not welcoming at all, some are impolite
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Questions & answers about the rooms
Answer from TropicsEight
Oct 2019 |
Hi, Our Standard Suite not come with sofa bed,
only Premier and Family Suites have Sofa bed
Wilson Victor Simanjuntak asked a question Sep 2017
Pematangsiantar, Indonesia27 contributions47 helpful votes
Answer from TropicsEight
Oct 2019 |
Hi, yes we have, we call this Suites is Family Suites Twin
Answer from TropicsEight
Jul 2017 |
Hi Crystalism!
Our family suite comes with 2 bedding! There will be 1 King size and 1 queen size bed in the room.
Best Regards,
Eu Jin
Assistant Front Office Manager
1