All You Need to Know About the Pool
at Hotel Penaga
Full view
Pool & Beach (29)
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Guests1 room, 2 adults, 0 children
US$57
Fully refundable before 10/06/23
US$51
Fully refundable before 10/06/23
US$58
US$47
Fully refundable before 10/06/23
Vio.comUS$51
Trip.comUS$58
eDreamsUS$57
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Pool review highlights
... from a press button machine. It no longer has a swimming pool. It has been converted into a large koi fish pool. The...
... It comes with complimentary breakfast, jacuzzi and swimming pool. The disadvantage is no free parking for car driver. However...
Firstly, I booked the hotel for swimming pool. I wasn’t aware until I was all ready to swim, the hotel staff only told me that...
Reviews that mention pool
Write a review+1
This boutique hotel has a lot of character and makes a welcome change from staying in newer modern hotels.
The old buildings have been renovated & refurbished with period style furniture, original artwork on the walls and colourful leadlights.
It is located near the old town and is walking distance to all the sights. If you do not want to walk around there are bus stops for the free CAT buses, which go in both directions around the town, around the corner on Jalan Penang.
Despite all its charm, unfortunately I cannot rate this hotel a 4 star. It is only a 3 star at best.
The staff are polite, but not very helpful.
When we could not get hot water in our bathroom, we told reception, but nothing was done to rectify it.
During our 2 night stay it would occasionally become warm, but not hot.
Of the 5 showers/baths I took whilst staying here, only 1 had warm water. The shower had an old rubber mat on the floor covering a damaged/stained base.
Towels are thin & scratchy, no white/fluffy towels here.
The beds are large, but very hard. The hardest that we have experienced during our 2 week trip around Malaysia.
The breakfast is very basic. The orange juice is not juice, but orange cordial. Only 1 cereal available, 7 hot options, all but 2 are Asian foods. Eggs are cooked to order. I asked for an omelette but received scrambled. Toast and pastries are also available. Brewed tea and coffee comes from a press button machine.
It no longer has a swimming pool. It has been converted into a large koi fish pool.
The standard of this hotel is only 3 stars at best.
It's only redeeming feature is the old renovated buiding and the decor. You can find much more comfortable and higher quality hotels for a similar price nearby.
The old buildings have been renovated & refurbished with period style furniture, original artwork on the walls and colourful leadlights.
It is located near the old town and is walking distance to all the sights. If you do not want to walk around there are bus stops for the free CAT buses, which go in both directions around the town, around the corner on Jalan Penang.
Despite all its charm, unfortunately I cannot rate this hotel a 4 star. It is only a 3 star at best.
The staff are polite, but not very helpful.
When we could not get hot water in our bathroom, we told reception, but nothing was done to rectify it.
During our 2 night stay it would occasionally become warm, but not hot.
Of the 5 showers/baths I took whilst staying here, only 1 had warm water. The shower had an old rubber mat on the floor covering a damaged/stained base.
Towels are thin & scratchy, no white/fluffy towels here.
The beds are large, but very hard. The hardest that we have experienced during our 2 week trip around Malaysia.
The breakfast is very basic. The orange juice is not juice, but orange cordial. Only 1 cereal available, 7 hot options, all but 2 are Asian foods. Eggs are cooked to order. I asked for an omelette but received scrambled. Toast and pastries are also available. Brewed tea and coffee comes from a press button machine.
It no longer has a swimming pool. It has been converted into a large koi fish pool.
The standard of this hotel is only 3 stars at best.
It's only redeeming feature is the old renovated buiding and the decor. You can find much more comfortable and higher quality hotels for a similar price nearby.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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+1
This hotel is located in the heart of Georgetown city. It comes with complimentary breakfast, jacuzzi and swimming pool. The disadvantage is no free parking for car driver. However you may park beside the street with minimum parking fee thru the app (Penang smart parking). In ❤️ deeply obsessed with the antique and homey feel of this hotel. Would suggest to my families and friends who are coming to Penang. Would come back and stay again😍
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Room Tip: Congested traffic in Penang 😣
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Firstly, I booked the hotel for swimming pool. I wasn’t aware until I was all ready to swim, the hotel staff only told me that the swimming pool is under maintenance. Second, there is no free parking. We were required to wake up at 8am to pay for the street parking ticket to avoid saman. Thirdly, the jacuzzi was dirty and not maintained. When I turn on the power, many dirts came out from the hole and can’t be used. Fourthly, the hotel didn’t do the room clean up even though we did hang the paper on the room to do clean up. When we back in the evening, the room wasn’t clean. The staff did not apology but first blame us for not hang the paper and then told us that we need to inform the receptionist if needed clean up as they will overlook. Fifthly, the room cleaning have to improve as they did not help us to throw the beer cans we put on the table and clean the glasses we have used. They just leave it there.
The good side was the hotel upgraded us to the bigger room when we were first being put at the last dark corner room no. 24 and we requested for room changed. The hotel location is also convenient and bed is comfortable. Room is spacious too.
The good side was the hotel upgraded us to the bigger room when we were first being put at the last dark corner room no. 24 and we requested for room changed. The hotel location is also convenient and bed is comfortable. Room is spacious too.
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Room Tip: Street parking that you need to wake up by 8am to pay parking fee. Hotel is not responsible for...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
I loved this hotel, the architecture of it is amazing and found it to feel very local and well run. The room was very comfortable and well and interestingly furnished. The pool area was also very nice to take a break from the hot weather! Breakfast was really nice although they seemed rushed off their feet with not that many guests, what we had was very nice but it could be a suggestion to have the breads, yoghurt and fruit out as a buffet for people to get as they wish and then the main breakfast served as it is now, might help the staff and also less food waste.
I also really appreciated the statement regarding their eco measures, so good and interesting to see what has been done at the hotel. Would definitely stay here again!
I also really appreciated the statement regarding their eco measures, so good and interesting to see what has been done at the hotel. Would definitely stay here again!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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I was looking forward to staying at the Hotel Penaga and whilst some of the architectural and original features are lovely, the service and general upkeep of this hotel was a let down.
The staff on the front reception desk were friendly and helpful.
The staff in the restaurant seemed begrudging of customers. Often at least one of the coffee machines didn't work. The standard of food and selection at breakfast was poor.
The spa bath in our room leaked when used.
I noticed on the first day that our room door opened without the use of the key card and the batteries had to be replaced. The staff came and did this promptly.
The batteries in our in room safe had to be replaced but I was told that the member of staff on reception couldn't do anything about that until another member of staff came back on duty. This took a couple of hours and I couldn't wait so had to leave it until we returned from a trip out although there were things locked in the safe that I needed such as cash.
The pool area is quite tired and seems to be more of a smoking area.
The spa was closed for the duration of our 5 day stay so I don't k ow what that was like.
We didn't eat any meals other than breakfast at the hotel as the one occasion we came down for dinner at 8pm I was told that as they had 2 other tables with a total of 8 guests already in the restaurant, we would have to wait about 1 hour for food and that we'd be better going elsewhere.
The restaurant across the road closes at 8pm or we would have gone there but as we'd been walking all day and were tired we opted for pot noodles in our room instead.
We also went for breakfast at 7 or 7.30am and were the first there. After being seated I watched as the early member of staff, meant to be serving the breakfast customers was instead helping himself to the breakfast buffet, drinks and coffee. I thought that was pretty incredulous really and it's not something that I've experienced in the many other hotels we've stayed in in both Malaysia and Asia.
The reproduction furniture is nice, the tiles are beautiful, it's in a great location within easy walking distance of the local attractions.
Id return to George Town but I wouldn't return to the Hotel Penaga, I just left feeling disappointed and that it was a bit shabby with unhelpful staff.
The staff on the front reception desk were friendly and helpful.
The staff in the restaurant seemed begrudging of customers. Often at least one of the coffee machines didn't work. The standard of food and selection at breakfast was poor.
The spa bath in our room leaked when used.
I noticed on the first day that our room door opened without the use of the key card and the batteries had to be replaced. The staff came and did this promptly.
The batteries in our in room safe had to be replaced but I was told that the member of staff on reception couldn't do anything about that until another member of staff came back on duty. This took a couple of hours and I couldn't wait so had to leave it until we returned from a trip out although there were things locked in the safe that I needed such as cash.
The pool area is quite tired and seems to be more of a smoking area.
The spa was closed for the duration of our 5 day stay so I don't k ow what that was like.
We didn't eat any meals other than breakfast at the hotel as the one occasion we came down for dinner at 8pm I was told that as they had 2 other tables with a total of 8 guests already in the restaurant, we would have to wait about 1 hour for food and that we'd be better going elsewhere.
The restaurant across the road closes at 8pm or we would have gone there but as we'd been walking all day and were tired we opted for pot noodles in our room instead.
We also went for breakfast at 7 or 7.30am and were the first there. After being seated I watched as the early member of staff, meant to be serving the breakfast customers was instead helping himself to the breakfast buffet, drinks and coffee. I thought that was pretty incredulous really and it's not something that I've experienced in the many other hotels we've stayed in in both Malaysia and Asia.
The reproduction furniture is nice, the tiles are beautiful, it's in a great location within easy walking distance of the local attractions.
Id return to George Town but I wouldn't return to the Hotel Penaga, I just left feeling disappointed and that it was a bit shabby with unhelpful staff.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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