In general, the rooms and toilets are clean and it's non-smoking!!!
It has been very warm for the past 1 week due to the equinox so we are quite lucky that the room's air conditioners have been working very well for us.
Cafeteria does have buffet breakfast included but choice is limited. However, that should be good enough for those who just want to get something to eat. Staff are very friendly and efficient! Getting a transport to any part of Kuching is not an issue. Do love the location of this hotel - less than 400 metres from the famous Sarawak Laksa @ Chong Choon Cafe, and less than 800 metres from Song Kheng Hai Hawker Centre for the famous Guang Bao, Balachan Beehoon, Tomato Kuay Teow and Chendol. For seafood lovers, less than 1200 metres to the Top Spot Seafood Centre. There are many other food outlets located at Jalan Padungan, which is just parallel to Jalan Abell - I recommend this stretch of road to the more adventurous travellers.
There is a self-service laundry outlet and a 7-eleven within 500 metres from the hotel.
The only issue we face during our stay (we stayed at level 3) is the poor window insulation against noise from traffic (facing Jalan Abell) or metal workshop (facing Jalan Padungan). Not for those who are light sleeper. Rooms 303, 306 and 307 are facing the sunset so good to dry your laundry at the windows.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.