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All You Need to Know About the Pool
at Sama-Sama Hotel

Pool & Beach (91)
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Guests1 room, 2 adults, 0 children
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US$101
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US$97
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Free cancellation until 01/04/23
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Pool review highlights
... this!! We had to get out of one lift and try another. Pool area nice, but getting a drink here proved difficult- we...
... hotel have stayed in. Friendly staff, lovely decor, lovely pool and all round comfortable stay. The breakfast is delicious....
... of dining options and the deluxe room quite large. The pool area was fantastic even if no one was in it. The bar beside...
Most popular question about the pool
... airport (immigration etc) to go to the Sama-sama hotel, I wanted this one as it has a pool, I'm not bothered by the transit one as no pool so we might as well go to a lounge?...
Answer from wfeo
Jul 2022 |
I was there when it’s still very much affected by Covid. Almost nothing much was running then. But you should call them and check....
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Reviews that mention pool

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Louise C wrote a review Feb 2023
Cotswolds, United Kingdom15 contributions9 helpful votes
+1
Dissatisfied with so called 5* hotel.
Stayed overnight. Initially, we were pleased when we located the buggy service in the airport as it was fantastic to be transported to the hotel via this method.
On arrival, having booked a few months earlier we had assumed we had paid for the room already. This was not the case, so we paid the full amount there and then. Receptionist was somewhat frosty in her manner….no smiles or nice chit chat such as ‘have you had a good journey’. Things like that make all the difference to tired weary travellers.

Room - terrible. We stayed in Room 0851. From the outset we were unimpressed- stains on valance sheet on bed base. Sofa looked like it had seen better days- shabby and stains on it. Carpet stained too.
The bathroom was shambolic. The shower cubicle was filthy around the base- mouldy grout & a shower door that did not fit well- extremely hard to close. When having a shower (which I chose to wear my plastic beach shoes in, given how grubby the cubicle was) the water leaked out of the cubicle onto the bathroom floor.
Using the hairdryer appeared dangerous, as plugging it in to the socket in the bathroom near the sink it was noted that the hairdryers power fluctuated constantly making me wary of using it. Unplugged it and dried my hair in the bedroom instead.

Minibar- locked throughout the duration we were there. We would have liked to have drinks from there, but felt like the hotel clearly did not trust all guests to use this facility. We could only assume that as we had paid for the room on our arrival, it was down to this (as the hotel did not have our credit card details - maybe they worry in case we did take something the hotel could then not take payment for??).

Lifts- terrible. Room cards needed in lifts to get to appropriate floor- these did not work. Initially, we thought it was us until we met several other disgruntled guests unable to get the lifts to work- clearly this is an ongoing issue (going off previous online reviews) but this hotel cannot rectify this!! We had to get out of one lift and try another.

Pool area nice, but getting a drink here proved difficult- we ordered two cocktails (expensive) and the bar guy told us he would bring them over. There were only 4 other guests around the pool-so overall not busy.over 20 minutes later, as we sat sweltering in the sun our drinks still had not arrived. We could see the bar from where we sat, and observed the barman chatting on the phone and basically doing very little. When the drinks eventually arrived, they tasted just like lemonade. No taste of any alcohol in them, and for the price we were not happy. On leaving, we asked the barman what he had put in them and he looked rather embarrassed asking did we not like it? My partner queried if any Vodka had been added, and we were then told ‘we’ll, not really. Well, only a tiny bit’!! What kind of barman is that, in a 5* hotel! Charging guests for alcoholic drinks (alcohol is dear in Malaysia) to then not put any in!!

Runway View on the 9th Floor- we noted this was an area where one could watch planes take off. To access this though, one has to go down to reception to get permission- given we were asked what floor we were staying on we sensed this was an issue. Staff looked awkwardly at each other, and asked why we wanted to go there. We were then told that the hotel was short staffed, and we would need escorting to the 9th Floor. After hanging around in reception, eventually a staff member was found who then took us up there. The overall experience though was marred, as we felt like second class citizens being taken up there and did not feel comfortable with the whole experience- needless to say, we didn’t stay there long. Why advertise this as a selling point of the hotel, if only certain guests should be allowed access up there??

Positives-

Food in restaurant was excellent, highly recommended and nice staff serving.

Slept well, as very comfy bed with lovely pillows.

Downsides-

On leaving early at 6am, the queue for buggy’s was long so we decided to walk back to the airport terminal

Overall, we were disappointed with our stay due to the poor quality of our room, and service received in some areas of this hotel.

As a hotel claiming to be 5*, this was not what we would expect from a 5* hotel in the UK where we live, but perhaps in Malaysia 5* relates to a lower standard, and less staff training maybe?
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Date of stay: February 2023Trip type: Travelled as a couple
Room Tip: Utilise buggy service if you can, as this is a great experience. Avoid Room 0851, due to poor...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Puti Amirah, Marketing at Sama-Sama Hotel
Responded 3 weeks ago
Dear Louise, thank you for your highlights on our services and your thorough experience here with us. We take note as an avenue of improvement to provide better service to our guest. Thank you again for your time and rating.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bpd1976 wrote a review Feb 2023
39 contributions65 helpful votes
+1
Probably the nicest airport hotel have stayed in. Friendly staff, lovely decor, lovely pool and all round comfortable stay. The breakfast is delicious. The outside of the hotel could do with a fresh coat of paint however thats just me being picky. Thank you :)
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Date of stay: February 2023Trip type: Travelled as a couple
Room Tip: Use the free buggy service to and from the terminal
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Puti Amirah, Marketing at Sama-Sama Hotel
Responded 4 weeks ago
Dear Bpd1976, it is great to receive a positive feedback from you! Hope to welcome you back and remember to take care. See ya!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chalkmq wrote a review Feb 2023
Enmore, Australia177 contributions90 helpful votes
+1
Just a quick overnight stay for us. Didn’t expect too much but the hotel was quite large with plenty of dining options and the deluxe room quite large. The pool area was fantastic even if no one was in it. The bar beside it looked very tempting as well. Check in was swift after our long flight and the free cart transfer to and from KLIA to the hotel was handy as it would be quite a long and boring walk. The breakfast buffet is not to be missed, a huge selection! I definitely recommend this hotel for an overnight stop.
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Date of stay: January 2023Trip type: Travelled as a couple
Room Tip: Pay for the breakfast.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Puti Khairuddin, Marketing at Sama-Sama Hotel
Responded 8 Feb 2023
Dear Chalkmq, I am delighted to receive a great score and will try our best to provide a better service in the future. We hope that we will get to be your still preferred accommodation. Stay safe and sound!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Karen G wrote a review Jan 2023
London, United Kingdom32 contributions7 helpful votes
If you're flying long-haul, take a break in KL and stay at the Sama-Sama. Unless you're really high-end, it'll be the best hotel you stay in on your whole trip. It was easy to walk to from the airport (there is a shuttle buggy too), the staff are charming, the food is spectacular, the room was bigger than my flat, and the pool was blissful. I wished we could actually stay another night!
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Date of stay: December 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Puti Khairuddin, Marketing at Sama-Sama Hotel
Responded 30 Jan 2023
Dear Valued Guest, I am glad that you were not feeling grumpy 😋😋 at all during your stay here with us and I believe it was a nice stay for you😉. I hope that we could welcome you back! Sincerely, Puti Digital Marketing Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mark f wrote a review Dec 2022
perth150 contributions64 helpful votes
There is very little to fault with this venue, highly recommended. Ease of access from the terminal, buggy ride from the terminal and a few seconds to check in sets the scene. Opted for the standard deluxe room that was great, comfy bed, hot hot shower, fast internet +++++++. Very clean and all staff encountered were exceptional.
Extensive breakfast spread that would satisfy any nationality. We have stayed in many airport hotels around the world and this one rates with the best even the pool beat all expectations. If in KL overnight or for a few then this will satisfy.
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Date of stay: December 2022
Room Tip: I'm sure all are great.
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Puti Khairuddin, Marketing at Sama-Sama Hotel
Responded 30 Jan 2023
Dear foantrip, I am incredibly grateful that you took the time out to leave us a 5-Star review. See you again soon! Sincerely, Puti Digital Marketing Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Questions & answers about the pool

Answer from wfeo
Jul 2022 |
I was there when it’s still very much affected by Covid. Almost nothing much was running then. But you should call them and check. It’s supposed to be a full five star hotel. I would think that it’s nice, if it’s fully functioning.
0 votes
Answer from Jason D
Jul 2018 |
The pool closes around 10pm, that said we stayed pool side until midnight which was fine by them. We used the sauna well after midnight - I’m fairly certain it’s available 24/7. You’re best to take a room though for a 10 hour lay over. Rooms are generous in size, comfortable and clean and they will transfer you back to your flight. It’s the best option for KL airport.
0 votes
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Answer from John Y
Apr 2016 |
Very nice people at the hotel i can't see why you can't use the hotel restaurant but keep in mind its not a 5 star resort but have fun :)
1 vote
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Answer from khaslina
Jun 2016 |
Dear Luceeaann, Thank you for choosing Sama Sama Hotel. In response to your enquiries, non in-house guests are able to use our Health Spa facilities which include the swimming pool, gym and also the shower facilities at the rate of MYR65nett per person. The hair dryer and plug socket is available at the spa. For your convenience, there is also a pool bar where you can have a snack or drink by the pool side. Regarding the Health Spa Facilities, kindly refer to the details below for your perusal. • Gym, Steam, Sauna, Spa, Jacuzzi (Open for 24 hours) • Massage (0900hrs to 2300hrs) • Swimming Pool (0700hrs to 2200hrs) Regarding the booking, you may proceed directly to our Health Spa which is located at Level 1. Best Regards, Khaslina
1 vote
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Answer from khaslina
Sep 2015 |
Dear Sim Travel , Warm Greetings from Sama Sama Hotel KL ,International Airport ! Our swimming pool operation hours from 0700 until 2200hrs. Should you need further assistance or clarifications, please do not hesitate to contact us. Thank you. Khaslina
0 votes
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