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All You Need to Know About the Rooms
at The Saujana Hotel Kuala Lumpur

Room/Suite (130)
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Guests1 room, 2 adults, 0 children
Booking.com
US$51
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US$62
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Free cancellation until 30/01/21
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US$62
US$38
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Room review highlights
... since lockdown. I love this hotel usually we took club room. This is our first time at the hotel. Well, im not sure what...
... not see any note in agoda when pay the reservation for the room. Price for dine in the room very expensive. And room...
... 27...but then with agoda excluded breakfast for executive room. I was upset, wanted the birthday will be memorable during...
Most popular question about the rooms
I see some room comes with club benefits. What are the club benefits?
Answer from PR_Manager
Oct 2020 |
Good day!! Thank you for reaching out. The rooms at the club wings come with Club benefits i.e. Cocktail Hour etc. Unfortunately, ...
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Reviews that mention rooms

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nshakilaismail wrote a review 10 Jan
Subang Jaya, Malaysia1 contribution
Got smelly ice cream in the fridge, cockroaches, dirty stain on the pillow, no mineral, smelly phone. I think because of covid19 situation, the housekeeping become too relax doing their work. Or maybe its been awhile since lockdown. I love this hotel usually we took club room. This is our first time at the hotel. Well, im not sure what happen, i hope they can check again after they clean. This place is amazing actually. Just not my lucky night maybe.
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Date of stay: December 2020
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Review collected in partnership with this hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Pearly Ng, Other at The Saujana Hotel Kuala Lumpur
Responded 1 week ago
Dear nshakilaismail, Thank you for sharing your feedback. We appreciate your time taken to share your comments. I am sorry to note of your feedback in regards to the inconsistent housekeeping quality. It is most unfortunate that we fell short on this occasion and I truly regret the negative impression reflected. Kindly rest assured that our management team has looked into the issues raised by your good self and every effort will be made to enhance our guests’ expectations. Please accept my sincere apologies for the inconvenience caused. This is certainly not our usual standard and we are looking into this matter seriously. My team and I look forward to the pleasure of welcoming you back for a more delightful stay in the not too distant future. Kind regards, Pearly Ng PR Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wander06607228041 wrote a review 3 Jan
1 contribution
Overall hotel is good for the environment and the breakfast. Delicious food provided. Just bad things about the hotel when check in which didn't mention about deposit for 200 per night. I did not see any note in agoda when pay the reservation for the room. Price for dine in the room very expensive. And room seems not really clean, have a bit dust and coffee machine not properly clean. Some ants but the housekeeping quickly change the new machine. Thats the good services if need any assistance pr amenities in the room. The staff will be a great asset of the hotel.
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Date of stay: December 2020
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Review collected in partnership with this hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Pearly Ng, Other at The Saujana Hotel Kuala Lumpur
Responded 2 weeks ago
Dear Wander06607228041, Thank you for sharing your feedback. We appreciate your time taken to share your comments and feel glad to know that you found our hotel grounds to be clean and well kept, and our team extended impeccable service during your stay. I am sorry to note of your feedback in regards to the inconsistent housekeeping quality. It is most unfortunate that we fell short on this occasion and I truly regret the negative impression reflected. Kindly rest assured that our management team has looked into the issues raised by your good self and every effort will be made to enhance our guests’ expectations. Please accept my sincere apologies for the inconvenience caused. As per hotel policy, please note that we collect incidental deposit from all guests to guarantee for other expenses during their stay, be it via credit card or cash (including foreign currency) which will be returned back to guest upon check out. On a brighter note, we are pleased to learn that you thoroughly enjoyed your breakfast experience. My team and I look forward to the pleasure of welcoming you back for a more delightful stay in the not too distant future. Kind regards, Pearly Ng PR Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
neenazareena wrote a review 1 Jan
1 contribution
I was checked in on 26 till 27...but then with agoda excluded breakfast for executive room. I was upset, wanted the birthday will be memorable during covid19. So I checked in again thru hotel website and get the better price same room with breakfast check out on 28. What I hate abt the food overpriced. Lot of guest ordered grab food. This is bad business guest wanted to enjoyed their stays be able to eat at the hotel but just too pricy
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Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Review collected in partnership with this hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Pearly Ng, Other at The Saujana Hotel Kuala Lumpur
Responded 2 weeks ago
Dear neenazareena, Thank you so much for taking the time to complete the TripAdvisor review after your recent stay at The Saujana Hotel Kuala Lumpur. We are pleased to learn you decided to book your room directly from our website where we offer the most compatible rates. Please be rest assured that we have duly noted on your points highlighted on restaurant food prices and we will review them in our future improvement plans. We would love to have you back at The Saujana Hotel Kuala Lumpur soon for yet another memorable stay. Yours sincerely, Pearly Ng Public Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rui Jian Ng wrote a review Dec 2020
Petaling Jaya, Malaysia135 contributions45 helpful votes
We stayed at the Terrace Room which has open access from the room to Saujana’s beautiful landscape (we paid extra for this feature and its more secluded area vs other rooms).

Unfortunately the room was subpar.

The floor was still dusty. When we switched on the water for the tub, the water was brown initially so we had to clean the stains before refilling the tub. The bed had a spring jutting out. It was as though the room didn’t have a proper clean up prior to our arrival.

Thankfully the staff was friendly and the breakfast was decent. Otherwise I would have rated this 1/5.
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Date of stay: December 2020Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Pearly Ng, Other at The Saujana Hotel Kuala Lumpur
Responded 3 weeks ago
Dear ruijianng, Thank you for sharing your review following your recent stay with us. We hope you enjoyed our warm hospitality during your stay. Thank you for your constructive feedback. I sincerely regret to note of your less than satisfactory stay and your feedback on the room cleanliness and have been shared with our managers for immediate address. Thank you for your kind patronage and we look forward to the opportunity to welcome you back for a more delightful stay, as we strive to serve you better in the future. Kind regards, Pearly Ng PR Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rizal Mohd wrote a review Dec 2020
Selangor, Malaysia3 contributions
It is truly a great privilege to stay at the Saujana Hotel KL. I just couldn't stop myself mesmerizing the beautiful backdrop of nature surrounding this hotel. Right from my room window I could hear the natural sounds when I got up in the morning. I felt so perfect for the day when I stepped out of the room and enjoyed the breeze. I think I have already found a great place to refuge myself when I need to. Have you found yours?
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Date of stay: December 2020Trip type: Travelled on business
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Review collected in partnership with this hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Pearly Ng, Other at The Saujana Hotel Kuala Lumpur
Responded 3 weeks ago
Dear ck2604 Warm greetings from The Saujana Hotel! It pleases us to know that your stay with us was nothing but a splendid one. Thank you for sharing it on our review page for our readers to see. Like you mentioned in your review, our goal is to create a place where you can relax in tranquil atmosphere. Thank you for your trust to choose The Saujana Hotel as your destination to stay and we are looking forward to seeing you again very soon. Sincerely yours, Pearly Ng Public Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Questions & answers about the rooms

Alyssa C asked a question Oct 2020
Kuala Lumpur, Malaysia45 contributions10 helpful votes
I see some room comes with club benefits. What are the club benefits?
Answer from PR_Manager
Oct 2020 |
Good day!! Thank you for reaching out. The rooms at the club wings come with Club benefits i.e. Cocktail Hour etc. Unfortunately, the Club wing is currently closed until further notice.
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