All You Need to Know About the Pool
at The Saujana Hotel Kuala Lumpur
Full view
Pool & Beach (26)
Lowest prices for your stay
Check In— / — / —
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Guests1 room, 2 adults, 0 children
US$59
US$67
Free cancellation until 30/03/23
US$68
US$54
Expedia.comUS$68
StayForLong
TravelocityUS$68
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Pool review highlights
... are clean and well maintained. The view surrounding the pool and lake is scenic. All in a pleasant stay at Saujana. The...
... over to the reception 2. Nobody was manning the swimming pool towel island. needed to ask help from house keeping staff...
... helpful. Overall experience was good. The only downside is that the pool was quite dirty. Need to do more frequent cleaning.
Reviews that mention pool
Write a reviewLoved the service at charcoal
Jaya was a gracious hostess. The rooms are clean and well maintained. The view surrounding the pool and lake is scenic. All in a pleasant stay at Saujana. The cocktail hour at the Club has a cool vibe.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
1. When checking in, took couple of hours just to get our bags to be sent over to our room after many times calling and after personally walk over to the reception
2. Nobody was manning the swimming pool towel island. needed to ask help from house keeping staff just to get the towel for swimming pool. No life guard.
3. Paid RM27.85 for crappy ice latte (in room dining). Even mamak stall coffee tasted better.
4. Gym was small, no towel provided for gym, not even water dispenser or bottled water.
5. Hotel layout is bad. Need to walk very far go get to the room.
6. Swimming pool really needs to be cleaned, swimming pool bridge needs urgent repair. Looks like its going to collapse anytime.
7. Booked for father’s day celebration. Eventually outside restaurant provides million times better service then this hotel.
8. We booked 2 rooms next to each other. One had coffee machine but the other one had no coffe machine. But same price paid.
9. Very difficult for us to get leave from work & spend quality time with family. Ended up ruining our holiday instead
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
My kids really love the place... the room was nicely decorated, it gave a nice ambience, beautiful resort in the city, delicious breakfast... definitely would consider to come again in future. Staff was friendly and helpful. Overall experience was good.
The only downside is that the pool was quite dirty. Need to do more frequent cleaning.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The hotel was undergoing renovation works and several types of rooms were not available. We were a party of 6 (3 adults and 3 children). So, we had to be separated into two Executive Deluxe Rooms in order to fit everyone comfortably. We were looking for a quiet weekend before Ramadhan, but surprisingly, there were a lot of guests and the weddings did not help either.
The hotel is beautifully surrounded by lots of trees and the lake makes the view more incredible. The swimming pool was just OK, but they ran out of towels pretty quickly. After an hour of waiting for the towels to be replenished (while we were in the pool), we ended up walking back to our rooms soaking wet because there was no one around to help us out, to even ask if we needed any help.
The rooms are newly renovated (I think). They are clean, but rather small. Beds are comfortable and clean, but could use new pillows altogether. The bathrooms are well lit with a big bathtub. I didn't enjoy the shower at all as the water struggles to maintain its temperature. I had to constantly tamper with the shower tap while showering.
Our rooms were located farthest from the lobby and restaurants, but that didn't bother us. The bell service was terribly slow, but given the current situation, I guess that's understood.
Overall, the stay was quite pleasant. The staff was friendly and helpful. I was, however expecting more from the price I paid for the Executive Deluxe Rooms.
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Room Tip: Only the Executive Deluxe King Room has a door connecting to the Executive Deluxe Twin Room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Pearly Ng, Other at The Saujana Hotel Kuala Lumpur
Responded 5 May 2021
Dear Irwan H, Thank you for taking the time to share your feedback following your stay with us. I regret to note of your comments on the pool towel and shower temperature experience which have been shared with our managers for review to further enhance our guests’ experience. The negative impression reflected is much regretted as it is not our normal standard. It is our aim to provide each and every guest our warm Saujana hospitality and rest assured that our management has looked into the issues raised by your goodself. We greatly appreciate the breadth and depth of your observations and look forward to welcoming you back for a more seamless stay in the future. Sincerely yours, Pearly Ng Public Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Overall ok. The hotel surrounding really calm. Check in process smooth. Not too many people even during weekend & cmco. Breakfast good. My baby really enjoyed the bath tub and swimming pool. Only the playground needs to be maintained and cleaned.
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Review collected in partnership with this hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Pearly Ng, Other at The Saujana Hotel Kuala Lumpur
Responded 5 May 2021
Dear syeelasfrzl, Thank you for sharing your feedback and I am glad to hear that you and your family had an enjoyable stay overall. We have noted your constructive feedback and will certainly review the playground maintenance in the near future. We greatly appreciate your kind patronage and look forward to welcoming your family back for many more memorable staycations. Sincerely yours, Pearly Ng Public Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.