Rooms are dirty, dusty and smelly. We can see layer of dust and when wipe, it is all black.
Swimming pool is open and there is no restrictions on how many people can go in. Even worst, the people were wearing normal clothes and not proper swim wear.
Smoking is allowed at the cafe / diner where the lobby located.
The place does not adhere to any CMCO SOP. Only the guest that is checking in will have the temperature checked.There was no checking for others. Furthermore, there is an entrance from parking where guest, visitors and anyone can free to come in / go out WITHOUT ANY TEMPERATURE SCAN. Furthermore, hand sanitizers were not made available thru out the hotel. We didnt see any cleaning / sanitizing works during our stay there as well.
We noticed that there were people quarantine (at the same building and floor as normal guest). When we asked, we were informed there were none. However, we do overheard the staff mentioned it as they were preparing the breakfast for this group. I am so shocked strongly think they should be transparent and inform all the guests. Moreover they should separate the guests and provide more stringent approach for those under quarantine.
I am really worried on the management of Covid prevention in this hotel.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
This response is the subjective opinion of the management representative and not of TripAdvisor LLC