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All You Need to Know About the Pool
at Acappella Suite Hotel & Residences

Pool & Beach (9)
Lowest prices for your stay
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Guests1 room, 2 adults, 0 children
US$37
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Pool review highlights
Very friendly have all the necessary things you need when far away from home clean comfortable he has a large car park is a easy f...
... it during iftar buffet this year. Kids very enjoyed the pool and playground. Felt like 5star resort because it was...
... rooms.. but I am so disappointed with SOPs in the swimming pool, counter boy said 1 family can only be there for 1 hour &...

Reviews that mention pool

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Jack L wrote a review Jul 2022
1 contribution
Very friendly have all the necessary things you need when far away from home clean comfortable he has a large car park is a easy find just after the highway i’ve been staying here both on business and also my friend and family One bedroom suite to 2 bedroom apartments
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 31 Jul 2022
Thank you very much for your positive review, Jack L. We are delighted to hear that your experience with us was pleasant and that you would recommend us to others too. We strive to offer everyone a Home Away From Home experience and glad we could deliver that to you. Looking forward to welcoming you back again in future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Siti Zaharah D wrote a review Nov 2021
1 contribution
+1
Smooth check in process. Friendly and warm staff especially the guard. Room was spacious, bed and pillow was comfortable. Clean kitchen with big fridge and microvawe. The food was superb, experienced it during iftar buffet this year. Kids very enjoyed the pool and playground. Felt like 5star resort because it was surrounded with coconut trees and very windy environment eventhough the location just in the middle of Shah Alam city. Multiple stays in here but will surely repeat it again even my house is also situated in Shah Alam. Already bought another staycation voucher. Looking forward to enjoy another vacation and sweet escape in here. #my2ndhome😊
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Date of stay: September 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 21 Nov 2021
Thank you for your 5 star review and we are very privileged to be considered your second home in Shah Alam. On these notes, we very much look forward to welcoming you back again at your Home Away From Home.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nurul Nadia wrote a review Oct 2021
3 contributions1 helpful vote
Everything was perfect at start, love the rooms.. but I am so disappointed with SOPs in the swimming pool, counter boy said 1 family can only be there for 1 hour & limit to 40pax only so I booked my slot & out within the given time frame.. and book another session in the evening as they don't allow to book continuously due to weekends but what I saw today there are families booked continuously for 3 hours & it is more than 40 people in the area..

Yes people might upset because can't go in if the slot is full but your side have to do something.. this is about new norm we talking about..
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Date of stay: October 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 31 Oct 2021
Thank you very much for your feedback and we very much regret the letdown over the swimming pool. We do have proper SOPs in place toward preventing over crowding and at the same time to be fair to ensure most get a fair change to use the facility. Rest assured this is certainly something we will seriously look into and we hope this would not deter you from staying with us again in future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mohd O wrote a review Sep 2021
Kuala Lumpur, Malaysia235 contributions16 helpful votes
+1
Best hotel ever in Shah Alam!!! Very comforting, peaceful, modern and easy access.
The strength of this hotel is their staff, right from the front desk, FnB and other staff, all the way up to their managers… are superb! Friendly! Accommodative! Be sure to visit their mini zoo on the roof top! It’s truly a highlight of this hotel and kids love it!! The price of this hotel is very affordable and contain privacy as well. Swimming pool is awesome! Along with kids playing area adjacent to the pool!! I enjoy every moment in this hotel and suites.
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Date of stay: September 2021Trip type: Travelled on business
Room Tip: If possible try to get the room facing to the pool area! It’s full of green trees and very...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 26 Sep 2021
Thank you very much for your positive review. We are delighted and even humbled that you would consider us as the Best Hotel in Shah Alam. We do aim to delighted every guest and we hope you would consider staying with us again in future. Till then, wishing you the best of health and hope you and your family stay safe always.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
IKHA wrote a review Oct 2020
2 contributions1 helpful vote
3 days 2 night best experiance..Fun and good service...shahrul was friendly to the kids..the room was very comform.. i like the pool most...overall satisfied..InsyaAllah will come again..just the food can be upgrade I think..
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Date of stay: October 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kevin Ong, Owner at Acappella Suite Hotel & Residences
Responded 4 Oct 2020
Thank you very much for your review. We are most delighted to hear that your family had a fun and enjoyable time with us. The greatest being that you were satisfied with our overall hospitality. As for your comment on the food we will take that into account for the benefit of the future guest experience. Hope we would be able to welcome you back in future and hope you would remain well and healthy always.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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