We wanted to experience a Ryokan and the Japanese tradition and we were well disappointed.
The first room we got smelled like cigarets. At first, when we told them, they only wanted to spray around, I had to hold my point to have a new room.
The rooms are dark and old. It really needs to be refresh. Scratch on the walls, white paint turning yellow etc.
The dinner was ok... but not worth it. It did not seem very fresh.
The breakfast was terrible.
I would not recommend this place.
We spent 3 nights in Kyoto and wanted to spend one night in a ryokan. Hirashin was clean, comfortable, and provided us the experience of in-room tea table, sleeping on a mat, and bath house. We also chose the breakfast option, which was a traditional Japanese breakfast, so be prepared for miso soup, rice, and fish and veggie dishes. I enjoyed the breakfast, my wife did not (personal tastes). Hirashin is in a good location, easy walk to the market, several excellent local restaurants, walkable to Gion during the day. We bussed to the Philosopher's Walk, toured the large temple at the start of the Walk, then spent rest of the day walking back along the Walk, thru Gion, lunch on the river, thru the market, etc. Three-stars is not meant to reflect any negatives, but Hirashin is truly just an "average" hotel in the Kyoto area.
Good location, within walking distance of several subway lines. Lots of food options nearby. Service was friendly but can be a bit slow at times. Check in was at 4pm (and not a moment earlier). Wi-Fi was free but quite useless with constant drop outs and slow performance. The room was spacious for 2 people and kept clean each day, although the venue is showing some wear and tear throughout. The hot baths in the basement was well enjoyed after a long day of sight seeing.
We paid 33,000 yen per night which is expensive for a venue of this quality, however, this is peak season and the price was in line with increased demand.
Overall, I was reasonably satisfied with my visit, but would not look to stay here again.
This was far from what we expected which was a more relaxing experience. The check in staff was unfriendly, the reception was run down and smoke filled. The whole hotel is run down, looks more like a camp site, very tacky and feels unclean. The corridors dingy and dark. The rooms themselves were huge by Japanese standards but again, even though I know it was clean, it all felt very dirty and unhygenic. The bathroom and toilet linoleum flooring again felt very sticky and dirty. I liked the low table and chairs in the room, nice tea service. The bedding that was put out at night was fine, very warm doonas.
The breakfast at this place is abhorrent. Very happy to try local cuisine, but needs to be adjusted to western palette somewhat. We sat through the first breakfast, but the next morning was just deplorable and had to leave. Again the room, down a dingy dark corridor where breakfast was served with an elderly lady standing on top of you left a lot to be desired.
We opted for the dinner service which although overpriced, was the only saving grace of this place. The lady serving was delightful, there was plentiful food.
Dingy, dark, unmoving staff, smoke filled, felt dirty.
Location is good to access the main shopping and local sights.
Wanted to try a ryokan, this wasn't really the traditional building we had expected.
All the staff were very friendly and the location is ideal to explore the Nishiki market and surrounding area.
The rooms are traditional but housed in a modern shell plus there are Onsen in the basement.
Our room had a bit of wear / damage, the air con was noisy and didn't cool the room at all.
We'd opted for the evening meal in our room, which all came at once, we weren't sure what many of the dishes were or what order to eat them. Breakfast was all Asian, fish, rice porridge, chicken / tofu broth.
It was an experience but for us, the room without the food would have been a better option.