Front desks not wearing mask throughout my stay in the hotel (3 of them), even there are customers at the lobby. I doubt if they really care about sanitizing the room when the simplest thing like wearing mask is not being followed.
Found hair strands on the floor once I step into the room. The luggage rack is dusty. When I use the phone to call lobby, bad saliva smell from the handset. Obviously the housekeeping did not clean it.
Except for the good location which is located in PJ
Room was okay, clean with basic amenities. Lift was slow. Aircon was noisy. The thing that made me not want to come back to this place is that the front desk officer asked if I took one of the bath towels out of the room because the housekeeping "couldn't find it". I explained in length where the towels were and yet they still asked if I took it. I find that to be very insulting. The team is not very good with customer/guest relations. No smiles, no warmth and you might have to answer for missing things that they themselves misplace. Try to stay elsewhere.
I dont think i wanna stay here again in the next visit, because the hotel situation is so cold, the staff was not helpful, everybody in cold face and no smile at all from receptionist to the restaurant, it is make me feel like i want to checking out once i checking in.
The room is just small, but OK lah.
Room decoration is dark (it is a matter of taste i think, i like the bright one)
The elevator from lobby to room is in separated door.
The elevator for guest is one only and the other one is emergency, which is not comfortable.
The deposit is super high, they charge RM100
The access door to the room is open at night time (then what is the point they put the door there with access card?
There is no drop off area, people are confused where to ask pick up or drop.
The breakfast menu is not buffet, so your option is limited in one portion.
The bathroom is small, and the bidet is broken when i was there.
There is no room service
The restaurant is operated at breakfast time only.
Close to TTD MRT station.
Loveeeee the interior deco of the room and the cafe and the reception. Especially the lobby! V nice!
Food was ok.
BUT parking was a hassle. Have to park at the basement, which wasn’t connected to the lift to our room. Take a lift to Ground floor. Enter the hotel main entrance and take another lift to rooms. Not convenient for me..
The room is too small for me. Muslims need a 3x2 ft space to pray on the floor and I was cramped by the entrance door to pray. My fault as well - took a cheap queen room without window. And the floor isn’t carpeted so my knee hurts?? Lol!
The location is right beside Glo Mall. Easily found and the closest public transport is MRT TTDI which is about 5 minutes of walking. The price is if course will be different base on your booking choice. Check in is fast and helpful staff. The room was great as I requested for windows. A bit small in term of room's size. The biggest bed they have is queen however the bed was quite comfortable. There's mini bar for hot drinks and bottled drinking water is provided daily. Toiletries are there as well.
Simple breakfast of toast and coffee or tea or you may choose from their sets. 7E is on the same block.There are various malls nearby of course so if u opt for quieter place to rest, u got yourself a good one.