All You Need to Know About the Rooms
at Red by Sirocco
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Room/Suite (84)
Lowest prices for your stay
Check In— / — / —
Check Out— / — / —
Guests1 room, 2 adults, 0 children
US$24
Free cancellation until 29/01/21
US$31
Free cancellation until 30/01/21
US$41
US$23
SAVE US$18
Free cancellation until 01/02/21
ZenHotels.comUS$41
Expedia.com
Travelocity
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Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Room review highlights
... person that pass me the key. There is no tv channel in the room n i call up the hotel but the same security person answered...
... will provide, we can't choice the bed and there is no room-service and even any technician, the room tv channel all...
... hotel have fee eatery including a famous hainanese kopitiam Room: Spacious with balcony, great view, equipped with coffee...
Most popular question about the rooms
Hello... do you have room with smoking allowed? and, can I do late check out?
Answer from Thanaletchemy V
May 2018 |
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Featured room amenities
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Reviews that mention rooms
Write a reviewI just chek out from your hotel.. it is horrible and I don’t know how you guys manage it. Check in at 10pm yesterday with no staff to attained me.. just a security person that pass me the key. There is no tv channel in the room n i call up the hotel but the same security person answered the call and say there is no maintenance personnel to repair it.. further more I book the room with breakfast but no breakfast was served to me. I am very disappointed and shame on you guys of this kind of service provided. I understood of current RMCO situation we are facing right now.. but don’t do business if you guys are not ready.. I feel liked i being scammed by you guys.. this would be the first and the last Of my stays in your hotel..😤😤😤😡😡😡
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
Helpful
Used to stay in this hotel several of times before, good hotel with awesome location and friendly staff. After MCO, we want to should out support for this hotel, so choice to make a reservation, once we arrival and found the lobby is closed, no staff or any signboard in there, we need to went down to door entry and find staff to make the check-in. Staff telling us, no facility will provide, we can't choice the bed and there is no room-service and even any technician, the room tv channel all shutdown, no pool (understand) no restaurant, even car parking no people take care at all.
If you Red By Sirocco, mentioned all above issue before we book, i am sure will not book with this 0 star hotel at all, KL have a lot of hotel can choice. Well, just a lesson for me, i will not support to this hotel or any hotel under this company anymore. I will advise you, do not follow the same mistake as me as well.
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Room Tip: A hotel without any staff and security in door entry, stay for what?
Rooms
Location
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
Helpful
+1
Location: KL city center, beside hotel have fee eatery including a famous hainanese kopitiam
Room: Spacious with balcony, great view, equipped with coffee machine!
Breakfast: located on top floor where the setup on evening as bar, high bar stool and table was not too comfortable.
Overall, value for money and would stay here again!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
3 Helpful votes
Helpful
+1
Sorry for my late review but we have been travelling too often. One of the hotels we love most. 10 months later and my husband still talks about Red by Sirocco. Large doors and we can step outside to the balcony. The real coffee maker in room. The next day the Housekeeper gave us 2 extra capsules knowing we drank coffee. Thanks so much. A huge room. New bed sheets. 2 face basins: I just love this. Good gym room. Cute outdoor pool. Simple buffet breakfast but for the room price I don't have a problem. Efficient and friendly Reception lady who gave us a room on 17th floor. Wonderful male Housekeeper who cleaned our room. We also stayed in Mercure KL Shaw Parade in this trip and love Red more. I also love that except when checking in and out, we just go straight to our room without passing through Reception Floor.
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Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helpful
Response from ThanaletchemyV, Guest Relations Manager at Red by Sirocco
Responded 2 Feb 2020
Dear Wsea3h, Have a nice day! Greetings from RED by Sirocco! It is so good receive your feedback . we delighted to hear that event was a great success and that you enjoyed your experience at RED by Sirocco. Thanks you so much for your kind words and your appreciation for the attention provided by our hotel. I will definitely be happy to receive your complements . We look forward to welcome you again back very soon! Thank You!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Horrendous Check in experience, rude, unfriendly and lack of information. Pre- arrival Communication with hotel was very lacking, ignored multiple emails and requests. Pool restaurant and bar not open 10:30-3pm. Laundry collection was a disaster, delayed and very expensive.
Room was great, very spacious with good facilities. Taxi driver organized from airport was fantastic. Check in staff, Putri was unfriendly and unhelpful, checkout out staff Lata was opposite and provided great assistance. There are many great hotels in KL, stay elsewhere.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helpful
Response from ThanaletchemyV, Guest Relations Manager at Red by Sirocco
Responded 16 Jan 2020
Dear 285prues , have a nice day! Greetings from RED by Sirroco! It is so good receive your feedback . we delighted to hear that event was a great success and that you enjoyed your experience at RED by Sirocco. Thanks you so much for your kind words and your appreciation for the attention provided by our hotel. I will definitely be happy to receive your complements . We look forward to welcome you again back very soon!! Thank You!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Questions & answers about the rooms
Answer from Thanaletchemy V
May 2018 |
Dear angiepino,
Greetings from Red by Sirocco!
We have two smoking floor which is level 12 & 13
Guest are allowed to smoking at that particular floor only .
Regarding late check out its depends on subject availability
We suggest you check room availibity when check in time,it will help for your late check out.
We look forward to welcoming you to Red by Sirocco.
Best regards,
Answer from Thanaletchemy V
May 2018 |
Dear angiepino,
Greetings from Red by Sirocco!
We have two smoking floor which is level 12 & 13
Guest are allowed to smoking at that particular floor only .
Regarding late check out its depends on subject availability
We suggest you check room availibity when check in time,it will help for your late check out.
We look forward to welcoming you to Red by Sirocco.
Best regards,
Answer from Azlan Naif M
Feb 2018 |
Hi Maidane,
Yes, we can accommodate extra bed inside the room.
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