All You Need to Know About the Rooms
at Pacific Express Hotel Chinatown
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Room/Suite (29)
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Guests1 room, 2 adults, 0 children
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Room review highlights
Positives - quick check in and we were into the room. - ac and bath were ok - excellent bedding firm , good for sleep thru out...
The hotel room all brand new, and recently open next to it 24 hours Texas Chicken. The staff was friendly, amazing smiles. ...
Stayed for 2 nights. Room was clean and new. love the location which is near to Pasar Seni & Chinatown. also nearby Kotaraya...
Most popular question about the rooms
Is Debit card accepted in your hotel for booking a room and other things. Is that compulsory we need to Cary a credit card if credit card not there what is the best option
Answer from Mr. Hazwan Ismail
Nov 2019 |
Featured room amenities
Housekeeping
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Air conditioning
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Accessible rooms
Family Rooms
Non-smoking rooms
Non-smoking hotel
Reviews that mention rooms
Write a reviewPositives
- quick check in and we were into the room.
- ac and bath were ok
- excellent bedding firm , good for sleep thru out
- cafe food offered local deli
Negatives
- none really except being in the city, the view is so so
Location is in Chinatown itself - loads of food outlets , watering holes, interest sights to venture
- quick check in and we were into the room.
- ac and bath were ok
- excellent bedding firm , good for sleep thru out
- cafe food offered local deli
Negatives
- none really except being in the city, the view is so so
Location is in Chinatown itself - loads of food outlets , watering holes, interest sights to venture
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from PRHSKL, The Management of Pacific Express Hotel Chinatown at Pacific Express Hotel Chinatown
Responded 28 Oct 2018
Dear Fair, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are glad that you had a good stay with us and we hope that Pacific Express Hotel Chinatown will be your preferred choice of accommodation in the future. Have a nice day! Hospitably yours, The Management of Pacific Express Hotel Chinatown
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel room all brand new, and recently open next to it 24 hours Texas Chicken. The staff was friendly, amazing smiles.
room view was nice facing petaling street, walking distance to train stations.
The breakfast was nice.
Location is strategic for walking distance, near independence square.
The hotel have another property near by about 500 to 700 meters by walking.
Fully recommended to stay in this Hotel. Definitely will come back to this Hotel.
room view was nice facing petaling street, walking distance to train stations.
The breakfast was nice.
Location is strategic for walking distance, near independence square.
The hotel have another property near by about 500 to 700 meters by walking.
Fully recommended to stay in this Hotel. Definitely will come back to this Hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Response from PRHSKL, The Management of Pacific Express Hotel Chinatown at Pacific Express Hotel Chinatown
Responded 5 Dec 2018
Dear Dasuki, Many thanks for the very positive review of the hotel. We are most pleased to receive 5 star ratings for the service, location and facilities offered by the hotel. I am conveying your compliments to our team. See you soon for another enjoyable hotel experience! Hospitably yours, The Management of Pacific Express Hotel Chinatown
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed for 2 nights. Room was clean and new. love the location which is near to Pasar Seni & Chinatown. also nearby Kotaraya Shopping Complex & Mydin Market. LRT and lots of public transport available.
Staff is very welcoming. Thanks to Syafina the reception girl. She is helping us a lot. show us some courtesy by suggesting where to go , where to eat , and many more. hotel is still new , so our check in process was so fine and fast. She's superb expert to the environment.
Staff is very welcoming. Thanks to Syafina the reception girl. She is helping us a lot. show us some courtesy by suggesting where to go , where to eat , and many more. hotel is still new , so our check in process was so fine and fast. She's superb expert to the environment.
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Room Tip: superior room is better
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Puti Amirah, Marketing at Pacific Express Hotel Chinatown
Responded 1 Jun 2021
Hi Mermaid, thank you for sharing your fantastic review of our Pacific Express Chinatown. We are glad to know that you had a wonderful stay and enjoyed our great people, great service and great location. I am conveying your compliments to our team and told them how much you like and enjoyed our hotel for their motivation and to keep and maintain the high standard and quality in all aspect include genuine in simplicity. See you soon for another enjoyable hotel experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Really like this hotel.
When you enter the lobby, it looks average. After going up by lift, you wont find your room but a big door like in mall parking area. But.....when you find your room...its very clean, relax, bright, and neat, seem a new building. The spacious of room is big enough for 2 adults. So do with the bathroom.
They dont provide toothbrush and paste but its really ok, I always bring it. There is no slipper (hope i got it hehe). There is no iron but its provided outside room in every floor. At least the hotel provide towel, soap, and hair dryer, thats enough. There is usb socket so dont worry to miss your universal plug to charge phone.
The breakfast is average but its still ok.
The hotel reception are nice and helpful. No much time for check in process but this hotel require you a deposit.
The location is walking distance to Central Market, Petaling Street, and Kasturi Walk.
There are some restaurants around, Indian and chinese. 24 hours Texas Chicken is in next building while Seven Eleven is next to hotel lobby.
Comparing to the price, this hotel is great and sure no worry to stay again here.
When you enter the lobby, it looks average. After going up by lift, you wont find your room but a big door like in mall parking area. But.....when you find your room...its very clean, relax, bright, and neat, seem a new building. The spacious of room is big enough for 2 adults. So do with the bathroom.
They dont provide toothbrush and paste but its really ok, I always bring it. There is no slipper (hope i got it hehe). There is no iron but its provided outside room in every floor. At least the hotel provide towel, soap, and hair dryer, thats enough. There is usb socket so dont worry to miss your universal plug to charge phone.
The breakfast is average but its still ok.
The hotel reception are nice and helpful. No much time for check in process but this hotel require you a deposit.
The location is walking distance to Central Market, Petaling Street, and Kasturi Walk.
There are some restaurants around, Indian and chinese. 24 hours Texas Chicken is in next building while Seven Eleven is next to hotel lobby.
Comparing to the price, this hotel is great and sure no worry to stay again here.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from PRHSKL, The Management of Pacific Express Hotel Chinatown at Pacific Express Hotel Chinatown
Responded 11 Apr 2019
Dear Ann_only, Thank you for your comments regarding your recent stay at the Pacific Express Hotel Chinatown. It is always a pleasure to receive feedback. Please be assured that your comments will be shared with the team as an avenue for improvements. We sincerely hope that we will have the pleasure of welcoming you back in the near future so that we can provide you with a more pleasant experience. Hospitably yours, The Management of Pacific Express Hotel Chinatown
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The price was reasonable, location in front of Petaling Street @ Chinatown. Walking distance to LRT Pasar Seni Station.
Room condition were great, all brand new, simple but comfortable.
Restaurant all the way around, and Texas Chicken fast food just newly open.
in the hotel itself there is a cafe call Oorchid, nice and simple and taste of food was okay.
The staff all friendly.
Strongly recommended place to stay when u're in KL town.
Adios !
Room condition were great, all brand new, simple but comfortable.
Restaurant all the way around, and Texas Chicken fast food just newly open.
in the hotel itself there is a cafe call Oorchid, nice and simple and taste of food was okay.
The staff all friendly.
Strongly recommended place to stay when u're in KL town.
Adios !
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Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
Helpful
Response from PRHSKL, The Management of Pacific Express Hotel Chinatown at Pacific Express Hotel Chinatown
Responded 5 Dec 2018
Dear Dream81708, Thank you for sharing your fantastic review of our hotel. We are glad to know that you had a wonderful stay and enjoyed our great people, great service and great location. I am conveying your compliments to our team. See you soon for another enjoyable hotel experience! Hospitably yours, The Management of Pacific Express Hotel Chinatown
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Questions & answers about the rooms
Answer from Mr. Hazwan Ismail
Nov 2019 |
Anything.. all that matters is your have money
Answer from Liaoning67
Oct 2018 |
Yes - open concept like IKEA
1