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All You Need to Know About the Rooms
at Hotel Istana Kuala Lumpur City Centre

Room/Suite (757)
Check In— / — / —
Check Out— / — / —
Guests1 room, 2 adults, 0 children
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Room review highlights
... check out Food was great thanks to chef prepared our food. Room very spacious and amazing. Everything looks good to be here....
... from Shahril and Nazri, good food, good accomodation, big room, cold room, beautiful lobby, other quite comfort, good...
I enjoy my 14 days quarantine at hotel istana.the room is quite big to stay.Clean, big,and comfy hotel to stay with nice...
Most popular question about the rooms
Do you do an airport pickup service and if so how much does it cost. Is there tea and coffee facilities in the room?
Answer from Penzance63
Jun 2020 |
Tea and coffee in the room and you can always ask for more with no charge

Reviews that mention rooms

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celine j wrote a review Aug 2021
1 contribution1 helpful vote
Best quarantine hotel !!!
Spécial thanks to sharil and nazrin they assisted us with much care for check out
Food was great thanks to chef prepared our food. Room very spacious and amazing. Everything looks good to be here. A lot of memory that we enjoyed stay here. Thanks Hotel Istana
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
1 Helpful vote
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Response from Noorazzudin Omar, General Manager at Hotel Istana Kuala Lumpur City Centre
Responded 16 Aug 2021
Dear celinej1910 Thank you for your support and for posting a review on TripAdvisor. Your FIVE Star review made our day and Hotel Istana KLCC team appreciates it! We aim to exceed our guests’ expectations and I am glad that you are happy with your stay at Hotel Istana. Knowing how difficult for one to be confined to a hotel room for a continuous few days, we try our best to make the guest's stay pleasant and comfortable as much as possible. Thank you. Best Regards Noorazzudin Omar General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Syahmie wrote a review Aug 2021
1 contribution1 helpful vote
Excellent service, friendly staff and helpful from Shahril and Nazri, good food, good accomodation, big room, cold room, beautiful lobby, other quite comfort, good and good. Really recommended to others
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Date of stay: August 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
1 Helpful vote
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Response from Noorazzudin Omar, General Manager at Hotel Istana Kuala Lumpur City Centre
Responded 16 Aug 2021
Dear soul_searcher87 Thank you for your support and for posting your review on TripAdvisor. Your FIVE star review made our day and Hotel Istana KLCC team appreciates it! We aim to exceed our guests’ expectations and I am glad you had experienced it! It was indeed a pleasure to have been of service to you. Thank you. Best Regards Noorazzudin Omar General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shikin wrote a review Aug 2021
1 contribution1 helpful vote
I enjoy my 14 days quarantine at hotel istana.the room is quite big to stay.Clean, big,and comfy hotel to stay with nice view.food was good.friendly staff especially at reception en shahril and nazrain.
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Date of stay: August 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
1 Helpful vote
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Response from Noorazzudin Omar, General Manager at Hotel Istana Kuala Lumpur City Centre
Responded 16 Aug 2021
Dear Shikin_4892 Thank you for your support and for posting your review on TripAdvisor. Your FIVE star review made our day and Hotel Istana KLCC team appreciates it! We aim to exceed our guests’ expectations and I am glad you had experienced it! I am glad to hear that we were able to delight you in all aspects throughout your stay with us. It was indeed a pleasure to have been of service to you. Thank you. Best Regards Noorazzudin Omar General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Anchin wrote a review Aug 2021
1 contribution1 helpful vote
👍👍👍 for the service especially Shahril and Nazrain that asisted me checking out process. Check out was goes smoothly. Look so spacious and overall goods. Food was nice thanks too room services that send my food 3 times per day. Thanks Hotel Istana. Make my stay very memorable and enjoyed.
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Date of stay: August 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
1 Helpful vote
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Response from Noorazzudin Omar, General Manager at Hotel Istana Kuala Lumpur City Centre
Responded 16 Aug 2021
Dear Bela0903 Thank you for your support and for posting your review on TripAdvisor. Your FIVE star review made our day and Hotel Istana KLCC team appreciates it! We aim to exceed our guests’ expectations and I am glad you had experienced it! I am glad to hear that we were able to delight you in all aspects throughout your stay with us. It was indeed a pleasure to have been of service to you. Thank you. Best Regards Noorazzudin Omar General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Puteri Norliana wrote a review Aug 2021
Budapest, Hungary1 contribution2 helpful votes
+1
Check in :
. So smooth. It just took only about 10 minutes
. All luggage sanitized again in hotel lobby
. The staff very professional

Room :
. Spacious++, toiletries is more than enough, cold air conditioner, WiFi very fast+

Food :
. 3x per day. Some of the food are excellent but some are not (to be honest). Some of the food, I even can't describe what is that food but generally so so.
. Food serving time: Sometimes the food came warm but sometimes not

Others:
. Daily routine collected bins
. Day 7 : Change all the linens but change by your ownself as you are still considered as PUS (Person Under Surveillance)

Check out :
. Going so smooth. Only about 5 minutes. Give back the room key, cut pink bracelet and SETTLE.
. In lobby : The staff name SHAHRIL & HUSAINI, very nice, kind person who is very professional and cheerful also who willing to help me in terms of assisting me during check out

Overall, i give 5 STAR for HOTEL ISTANA

Thank you so much for giving me the pleasant stay
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Date of stay: August 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
2 Helpful votes
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Response from Noorazzudin Omar, General Manager at Hotel Istana Kuala Lumpur City Centre
Responded 16 Aug 2021
Dear Puteri_Norliana Thank you for your support and for posting your review on TripAdvisor. Your FIVE Star review made our day and Hotel Istana KLCC team appreciates it! We aim to exceed our guests’ expectations and I am glad you had experienced it! It was indeed a pleasure to have been of service to you. Thank you. Best Regards Noorazzudin Omar General Manager
Read more
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Questions & answers about the rooms

Answer from Penzance63
Jun 2020 |
Tea and coffee in the room and you can always ask for more with no charge
1 vote
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Answer from Hotel Istana KL
Nov 2019 |
Dear Chenennet, Thank you for your query. Please do note we provide rollaway beds with and additional charge of RM 100.00 nett per unit. It is recommended to have only 1 unit of rollaway per room to ensure comfort for a family. Please do let us know you accommodation needs via email to our reservations department from our website. Looking forward to welcome you and family to Hotel Istana Kuala Lumpur! Dear Seanjotadhg, Fadhilah F & Globepouncing, thank you for support and help:) Kind regards Gavin Rupert Executive Assistant Manager
0 votes
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Ita H asked a question Oct 2018
80 contributions29 helpful votes
Hi Has this hotel got bath tub any room? How this hotel from MRT?
Answer from DS Rizal
Oct 2018 |
Yes they have bathtubs. Monorail is just across the road. MRT station is 5 minutes walk from the hotel. At night you also can spend time at the Songket Lounge or the Sports Bar in the hotel. Both place have good performers for you to enjoy listening the music.
0 votes
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Answer from CHRISTINE E
Aug 2018 |
Yes we had an interconnecting room. The rooms were beautiful.
1 vote
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Answer from Hotel_Istana_KL
Jul 2018 |
Dear carlos501, The Club Suite has a two-room layout configuration. 1 room will be the bedroom and the other is called a parlor room, which has a living area and a guest toilet. The guest toilet does not have a shower but is equipped with a WC and a sink. I hope that answers your query. Thank you and kind regards
1 vote
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