Great location and had everything we needed. Shares a pool with Best Western but we never used it. Looked good though. Great breakfast! Had everything we needed- fruit,yogurt, juices, pastries, bagels, toast, waffles, scrambled eggs and sausage and even had bacon one day. Used the free shuttle a couple of times to go to the mall and back and forth to airport. (metro is also located at mall stop). Our room was huge (king with sofa bed). We got an amazing price ($76/night) because we had booked (but not paid) back in February or March. We took ubers everywhere because we did not understand the metro system plus it takes way longer to get to places and we were on a time schedule. Great front desk guy (can't remember name)- young- worked the night of August 10th
We traveled without renting a car and thus were dependent on the hotel shuttle or public transportation. Beginning with that, the hotel shuttle was really quite nice (if your starting point is the hotel). The shuttle leaves the hotel from 6am to 10pm, every 30 minutes. We arrived after 10pm, so we ubered a ride that night. The shuttle will go to either the airport or the Pentagon City Metro Station. Guests at this hotel are very fortunate because the shuttle stops here first before picking up guests at the Best Western. There were many occasions where BW guests could not fit on the shuttle and had to wait for a second one. They had multiple buses, so it must not have been a long wait.
From the metro station, the hotel says the shuttle stops on the :15 and :45. However, since it leaves the hotel at the top and bottom of the hour, it consistently arrived at :07 and :37 and did not wait around. We found this out the hard way on the first day. Overall, though, the shuttle was dependable.
Our room was fine. I forget how small double beds are when sleeping two on it. The queen rooms were more expensive, but the queen rooms have the added amenities of a microwave and mini fridge. The door to the connecting room and door to the hall did not prevent sound coming through at all. We constantly heard people in the hall quite clearly and our neighbors planning out their day early every morning. It wasn't as if they were shouting either.
Breakfast was decent. The eggs seemed runny every day. The meat and potato options changed daily. The waffle station was a challenge as it was tucked in a corner. People often stood around and you couldn't get past because of the tight space. The breakfast room itself is large but there were often no places to sit. Some days we had to take our food back to the room to eat. Not a big deal for us.
We only ate at the hotel restaurant (the breakfast room) on our last night because our flight got cancelled and we had to book another night. It was surprisingly slow, even with only two other tables in use. Our food came after a long while and did not match the descriptions on the menu. Oh well, we were exhausted and didn't want to go out.
The hotel's location can be tricky unless you know it's behind the Best Western. We had some Uber drivers have trouble finding it until we told them to pull into the BW and drive to the back.
The pool was closed since it was after Labor Day so we didn't use it. The pool is located at the Best Western, but it is shared.
The only real negative was that when we came back after our flight was cancelled, the room we were given had a lot of ants crawling around it. I brought it to the attention of the front desk and they quickly changed our room and apologized.
Overall, I could stay here again (I actually did because our flight got cancelled). It's an average Comfort Inn with standard amenities that go along with the name. It's got shuttle service to the metro that we relied on most days. We were really only there to sleep.
The area appears sketchy. The Comfort Inn is behind the Best Western. People hanging out in the driveways playing ball--apparently no place for kids to play besides the pool. Shuttles park in front of the hotel-drivers talking-so patrons can't get by to park.
Older hotel and shows its age. Noisy elevators. From interior, doors appear not to close properly, but they are secure, just with old fashioned chains. TVs are small and picture quality is not HD. No guide in the room. Carpets could use a good cleaning. Plugs are few, there were extension cords. One shorted out the lamp at bedside. Once I saw this bug crawling on the bathroom floor I shook out everything in my suitcase and repacked, kept it closed. Business Center is 2 computers off the lobby with chairs so low you will be uncomfortable. If a rate in this area seems too good to be true, believe it. Not all of Arlington is as you might expect, though some parts are beautiful.
Nice clean hotel with free hot breakfast and free parking,It does share a pool with The Best Western that they also own. Not a big deal its about a 50 yard walk. Room was clean and comfortable. Front desk was very helpful with directions and suggestions. The free shuttle to the metro station was a big plus. Don't be afraid to try the Metro rail system if you have never done it very easy to figure out and use. The only issue was when we set up the pullout sofa bed it had no blankets only sheets. When we called the front desk at about 930 pm they said they have no access to blankets but would send something up. They never did. In the morning we ask the maid for one and she said she would check. Also mentioned it to someone standing at the desk as we went out for the day. Upon returning to hotel about 830pm and finding no blanket yet I walked down to desk, talked to to females at the desk they took room number and wrote it down. We waited till 11pm and never got blankets. Ended up getting one from out vehicle that was a purchase earlier in the day. At check out I was never ask about stay.
We stayed 6 nights. This place was a good value for what I paid. The hot breakfast was decent enough. Other than scrambled eggs every day, there were different hot items every day. The cold and baked items like donuts, rolls, etc, were the same.
After reading reviews, we thought that the airport shuttle ran every 30 minutes. We were mistaken. When arriving at Reagan National, you MUST call for the shuttle come pick you up. The shuttle running every 30 minutes is to the Fashion Centre mall Metro Station. The 30-minute interval is not right on the dot, it's more of a guideline. They had at least 3 shuttle vehicles, two 9-person vans and an actual shuttle bus that holds 25+ people. The van got really cozy. But the shuttle ride itself was 5 to 10 minutes.
The room was big enough. There is no exhaust fan in the bathroom. The hotel must have been built when the extra lamp in the ceiling on the time was the fad...that's what was in the bath room. There was a fridge, microwave, and Keurig in the room. I only used the fridge. One thing about the AC/Heat unit. The fan was always running with the a/c kicking in. It never shut off unless I turned it off. There was no auto fan setting, unless I just didn't see it. It was auto a/c, heat, etc. It would have been nice to have the fan shut off when the a/c turned off.
Check in/out was easy enough. The staff was friendly. Although we requested the air freshener on the window to be removed. The front desk said they'd put in a note to remove it, but they didn't. So we did it ourselves and took it to the desk.
All in all, this place was a good value. It's not a Marriott or a Ritz. But considering we paid less than $90/night in the DC area, this place was more than adequate. Never did use the pool or the workout room. We ate at the restaurant once and what we had was good. I would definitely consider staying here again if we ever come back to DC.