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All You Need to Know About the Rooms
at Metropolitan Hotel

Room/Suite (208)
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Guests1 room, 2 adults, 0 children
US$37
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US$32
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Room review highlights
Good hotel. Location was little from the center and tourist places. Nice room and service. Liked the breakfast at top floor. The mattress was little soft for me. Overall we are satisfied about our stay.
Wifi is pretty much non existent, after 2 days complaining, they asked a 3rd company to install a hotspot in my room (then it worked). There is a hidden 10% tax that only shows up after the reservation is confirmed (not even the manager was able to explain what it's for). Hot water can run out in...
Had a lovely stay. Location is great. Staff are friendly. Room is clean although basic. Breakfast could do with a refresh but was fairly decent. I slept well but the air conditioner kept me awake periodically as it was quite noisy.

Reviews that mention rooms

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Scenic26944939402 wrote a review Apr 2019
Amsterdam, The Netherlands1 contribution
Good hotel. Location was little from the center and tourist places. Nice room and service. Liked the breakfast at top floor. The mattress was little soft for me. Overall we are satisfied about our stay.
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Date of stay: March 2019Trip type: Travelled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from ggeralmft, Front Office Manager at Metropolitan Hotel
Responded 5 Apr 2019
Dear guest, thank you for choosing the Metropolitan Flat for your stay. We are happy to have enjoyed our endeavor and positive evaluation. We apologize for the soft mattress, but please note that we are replacing some mattresses to solve this problem. We hope to see you soon to make your stay even better. Sincerely, Reception Supervisor.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
owlj wrote a review Aug 2018
Rio de Janeiro, RJ13 contributions4 helpful votes
Wifi is pretty much non existent, after 2 days complaining, they asked a 3rd company to install a hotspot in my room (then it worked). There is a hidden 10% tax that only shows up after the reservation is confirmed (not even the manager was able to explain what it's for). Hot water can run out in later hours. The kitchen is completely empty, so there is no use for it. Location is good and bed is comfortable. I was able to hear the nearby rooms and sometimes a drill-like noise late at night.
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Date of stay: August 2018Trip type: Travelled on business
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Review collected in partnership with this hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from ggeralmft, Front Office Manager at Metropolitan Hotel
Responded 13 Aug 2018
Prezado Jonas Almeida, agradecemos pelos comentários e pela crítica, assim poderemos trabalhar nos pontos mencionados. Pedimos desculpas pela Wifi não ter funcionado nos 2 primeiros dias, mas como o senhor mesmo mencionou foi solucionado. Sobre a taxa de serviços de 10%, como foi explicado ao senhor no checkout, é uma taxa aprovada pelo convenção de condomínio e todos os hotéis cobram essa taxa. E no momento da confirmação da sua reserva, clicando no link mais detalhes, estará explícito que o hotel cobrará mais 10% de taxas de serviços. Qualquer outras dúvidas estou a disposição!!! Atenciosamente, Alcino Humberto - Supervisor de Recepção.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Madonna M wrote a review May 2018
1 contribution
Had a lovely stay. Location is great. Staff are friendly. Room is clean although basic.
Breakfast could do with a refresh but was fairly decent. I slept well but the air conditioner kept me awake periodically as it was quite noisy.
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Date of stay: May 2018Trip type: Travelled solo
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Review collected in partnership with this hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from ggeralmft, Front Office Manager at Metropolitan Hotel
Responded 11 May 2018
Prezado hóspede, é sempre uma honra recebê-lo em nosso hotel e ficamos felizes por ter hospedado conosco. Pedimos desculpas pelos transtornos e pelos inconvenientes ocorridos durante vossa estada. Pedimos vossa compreensão, e esperamos recebê-lo em uma nova oportunidade quando retornar ao Brasil. Atenciosamente, Alcino Humberto - Supervisor de Recepção.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
554nurule wrote a review Sep 2017
Campinas, SP1 contribution
It was comfortable staying there especially when it is for business purpose. The room is big enough for sharing with a colleague, there are some stove tops, small fridge.and dining table. Business Trip? Choose this hotel!
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Date of stay: September 2017Trip type: Travelled on business
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Review collected in partnership with this hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from ggeralmft, Front Office Manager at Metropolitan Hotel
Responded 26 Sep 2017
Prezado hóspede, é sempre uma honra recebê-lo em nosso hotel e ficamos felizes pela avaliação positiva de nosso empreendimento, e por saber que vossa estada foi agradável e tranquila. Esperamos recebê-lo novamente, quando vier à negócios ou à lazer. Atenciosamente, Alcino Humberto - Supervisor de Recepção.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leandro O wrote a review Nov 2016
Sao Paulo, SP10 contributions2 helpful votes
Apesar de dizerem que há internet wi-fi grátis é péssima, não é possível ficar 2 minutos completos conectado sem que a conexão caia.
Além disso a comida do serviço de quarto é ruim, sem gosto, provavelmente é congelada.

Although they state "Free Wi-Fi" it's really bad, you can't get a connection for 2 full minutes.
Room service food is not good, tasteless, horrible, probably frozen food. Not even the cheeseburger worth it.
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Date of stay: November 2016Trip type: Travelled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from ggeralmft, Front Office Manager at Metropolitan Hotel
Responded 27 Apr 2017
Prezado Sr Leandro, é sempre uma honra recebê-lo em nosso hotel e lamentamos pelos imprevistos de internet e por isso ter ocasionado algum transtorno ao senhor. Recentemente fizemos investimentos nesse departamento e estamos com a qualidade melhor em relação a conectividade. Esperamos revê-lo em breve, para que possamos impressioná-lo com nosso atendimento e serviços. Atenciosamente, Alcino Humberto - Supervisor de Recepção.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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