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All You Need to Know About the Rooms
at Cullinan Hplus Premium

Room/Suite (187)
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Guests1 room, 2 adults, 0 children
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Room review highlights
... quite basic, although on the website appears far superior. Room was a little tired and old and could do with a revamp. There...
... elsewhere booked every night. We did however ordered room service and loved the crab fish cakes. The bedroom was...
... hotel with some amenities and an excellent location. The room we had is small, and the thermostat was located in a very...

Reviews that mention rooms

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Stayed here for 3 nights on a business trip. The hotel was quite basic, although on the website appears far superior. Room was a little tired and old and could do with a revamp. There are no amenities in the room, no kettle and tea/coffee making facilities. Also you have to pay for bottles of water. The vast majority of hotels I stay in have free water daily. The bar/cafe on the ground floor is small although the staff are great. Breakfast was okay, could do with a few more cereal choices but overall fine.
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Date of stay: February 2020Trip type: Travelled on business
Value
Cleanliness
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from Administração H, Gerente at Cullinan Hplus Premium
Responded 10 Feb 2020
Hi! Thank you for your review here at TripAdvisor. It is so good to know you had confort and great staff to attend you. We're very sorry for not having reached your expectations. In the hotel we have apartments in the luxury category, espresso machine with courtesy of 3 capsules daily, different bathroom amenities and the courtesy of a bottle of water daily. Thank you for all the details and we are always working for improvements and your review is very important. Best Regards. Elisangela Lima - Gerente Geral - Hotel Cullinan Hplus Premium
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stayed here for 4 nights whilst visiting Brasilia. Staff were very helpful and willing to assist. Breakfast option was varied. We didnt have the chance to dine at your restaurant as we had dinner reservations elsewhere booked every night. We did however ordered room service and loved the crab fish cakes. The bedroom was clean, well furnished and equipped, although the TV had very limited English channels available.

I had the chance to use the swimming pool which was nice but disappointed that it was so shallow, but nevertheless, a nice option to cool down in the afternnoon.

Great location and I will definately stay again when back in Brasilia!
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Date of stay: November 2019
Room Tip: Higher floors have a better view of the city
Value
Service
Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from Administração H, Gerente at Cullinan Hplus Premium
Responded 15 Dec 2019
Hi, Elizeu! We are grateful to you for taking your time to review here at TripAdvisor. It is so good to know you had confort, a clean room, good breakfast, good location and a great staff to attend you. Always feel welcome. We hpoe do see ou again soon. Best regards, Elisangela Lima - General Manager - Hotel Cullinan Hplus Premium.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
This is a clean, friendly hotel with some amenities and an excellent location. The room we had is small, and the thermostat was located in a very strange and inconvenient place, requiring my 5’10” self to stand on a chair to be able to reach it at all. Breakfast was good, but not in a class with the Royal Tulip or Melia Brasilia 21, and the coffee was literally the worst we’ve ever had in 10 years of visiting Brasilia. Brasilia Shopping, with fine restaurants and other conveniences, is literally just across the street. All in all, a mixed bag. Definitely not in a class with the best Brasilia hotels, but clean, well appointed, and staffed with very friendly, helpful (mostly non-English-speaking) people.
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Date of stay: November 2019Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from Administração H, Gerente geral at Cullinan Hplus Premium
Responded 12 Nov 2019
Hello, We are grateful to take the time to record your review. We appreciate the comments about our helpful staff, we emphasize that the front desk staff is available 24hrs, all speak English and some also speak Spanish and French. We feel we have not met your breakfast expectations, however, please be advised that our morning meal consists of 6 types of breads, 5 types of cakes, 8 uncut fruits and 5 cut fruits, cold cuts, scrambled eggs, fried eggs can be ordered. , assorted yogurts, mini sandwich, 5 types of juices and we have a tapioca station. We look forward to welcoming you in a new opportunity and regaining your full confidence. Hugs, Elisangela Lima - General Manager - Hotel Cullinan Hplus Premium.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
The hotel is well located. Right next to Brasilia Mall and next to the Monumental Axis. Very good rooms and comfortable beds. Good breakfast. Efficient room service. Small but good pool. Weekends are very very crowded though.
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Date of stay: October 2019Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from Administração H, Gerente at Cullinan Hplus Premium
Responded 28 Oct 2019
Hi, Mel! We are grateful to you for taking your time to review here at TripAdvisor.com. We are happy to provide you with accommodations that exceed your expectations and a good location. We are always working to improve our services. Always feel welcome. Best regards, Elisangela Lima - General Manager - Hotel Cullinan Hplus Premium.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
I had a high-floor room with a marvelous nighttime view of the lights of Brasília. It came with a queen bed. The room was very clean. The shower put out a lot of water (enough to make me, a conservation-conscious Californian, uneasy). The TV included the BBC and I think CNN. There were guests from all over the world ... South Africa, China, Russia, England, Portugal, etc.

Breakfast was included and had varied and abundant choices. The wi-fi worked fine.

Here are a couple of quibbles, none of which were too troubling:

— The mattress was too soft for my taste.

— There's no business center and so no desktop computers handy.

— I could hear sounds from adjacent rooms. Oddly, they didn't include television or talking (maybe no one was watching TV or talking), but I heard someone sneeze once and when someone would move the desk chair on the hard-surface floor I could hear it clearly. I wonder why it's evidently so difficult to construct soundproof hotel rooms. My advice is to always bring earplugs on any trip.

In sum, well recommended. I would be happy to return.
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Date of stay: September 2019
Rooms
Cleanliness
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from Administração H, Gerente at Cullinan Hplus Premium
Responded 29 Sep 2019
Hi! Thank you for your review here on tripAdvisor. We are very happy for the highlights of your evaluation. We are sorry for the bad and inconsistent points you had in your stay. Thank you for all the details. We are always working for improvements and your review is very important. Best Regards. Elisangela Lima - Gerente Geral - Hotel Cullinan Hplus Premium
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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