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All You Need to Know About the Pool
at Bourbon Santos Convention Hotel

Pool & Beach (53)
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Guests1 room, 2 adults, 0 children
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Pool review highlights
... three. The room is large, clean, and comfortable. The towels are super new. The pool is amazing. And the location is perfect.
... is great, very good room, good service. The hotel has a nice pool, different options of entertainment, bar, gym, very nice....
... getting more, nothing would happen. However, I loved the pool and was able to swim laps in the evening under the stars...
Featured pool amenities
Indoor pool
Outdoor pool
Rooftop Pool
Sauna
Poolside Bar
Adult pool
Pool / Beach Towels

Reviews that mention pool

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Mirian K wrote a review Aug 2020
Sao Paulo, SP49 contributions9 helpful votes
We are here as I write. We are enjoying our stay so much that I even asked VITOR PEREIRA, manager, how else (besides Trip Advisor) I could acknowledge the great service, their attention and kindness, and their prompt reply to every request we made. The entire staff is friendly and helpful. Particularly, Vitor and Matheus (from the reception) have been exceptionally kind. We were going to stay one night and decided to make it three. The room is large, clean, and comfortable. The towels are super new. The pool is amazing. And the location is perfect.
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Date of stay: August 2020
Room Tip: We are in a room on the 7th floor. It is great because it is on the same floor as the restaurant,...
Value
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Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Luiz Adelmo M wrote a review Jan 2020
13 contributions2 helpful votes
The location is very good, close to the beach, many stores around. The facility is great, very good room, good service. The hotel has a nice pool, different options of entertainment, bar, gym, very nice. Good to go with kids, the hotel has programs for guests. Staff is friendly. Nice breakfast.
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Date of stay: January 2020
Value
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Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
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sonhomeu wrote a review Apr 2019
New York City, New York268 contributions71 helpful votes
Great simple hotel next to beach and the mall. The location was ideal for my 2 days in Santos. I found it very annoying that they were always out of fruit-infused water in the reception, and when I'd ask about getting more, nothing would happen. However, I loved the pool and was able to swim laps in the evening under the stars with great Brazilian music. They also kept my bag for me after I had checked out so I could enjoy the day before my bus ride. The breakfast was stellar as well, but the line for eggs/tapioca was pretty long and slow; it is kind of mind blowing they only have two people working the station despite the breakfast being served to crowds in a giant conference room. The breakfast staff was patient and kind though and did not seemed frustrated or overwhelmed, despite the crowds. I got a great last-minute deal for this hotel so it was no surprise I had twin beds, no view (literally curtains over a wall on one side to make it look like a window! ha!) out of a sliver of a window, & a wheelchair accessible bathroom (making for a super low sink, etc. - though I'm happy to report this hotel has great wheelchair accessible bathrooms!). If you are looking for a room with a view you should probably go elsewhere. They had CNN though so I was a happy camper...good to get caught up on the world every once in a while! Overall I'd give this hotel an A-. If they could keep the spa water jug filled in the reception it has potential to feel like more of a first-class hotel.
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Date of stay: April 2019Trip type: Travelled solo
Value
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from RedeBourbon, Gerente geral at Bourbon Santos Convention Hotel
Responded 6 May 2019
Dear customer, we thank you for your review of Bourbon Santos Convention Hotel. Evaluations like yours are essential so that we can seek the best possible hosting for our clients. Thanks for the compliments, your rating, and the negatives! We are waiting for your return, to get the A +! Greetings, Carolina Marques, General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
michael197 wrote a review Feb 2018
Constanta, Romania27 contributions8 helpful votes
I havr visited this hotel in Frbruary 2018 and I found it very nice. Besides the fact that is a 3* hotel I was happy to see that thr rooms are so big and very clean. On rhe 7th floor there is a very nice swimming pool. I would highly recommend this hotel for a bussiness trip!
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Date of stay: February 2018Trip type: Travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Mendes P, Equipe Mendes Plaza Hotel at Bourbon Santos Convention Hotel
Responded 21 Feb 2018
Hello, thank you for sharing your experience at the Mendes Plaza Hotel! We were happy to hear that you had a pleasant welcome and that we exceeded your expectations. This is our greatest goal and we work unceasingly to achieve it. Evaluations are essential so that we can improve each day and know that we are on the right track. We hope you return soon! Sincerely, Equipe Mendes Plaza Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
98zhil wrote a review May 2017
343 contributions10 helpful votes
The hotel reception showed welcome drink for special occasion. Room is big. On the top of hotel with gym, bar, pool, restaurant, meeting business room etc with open air views in the photos. Beach is 3 -5 minutes walk from the hotel. A shopping mall is just beside the hotel. You can find some food there or buy some swimming wear if you need. Also history center is just right the corner. Enjoy your stay.
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Date of stay: May 2017Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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