Tuna Bay Island Resort had advertised their 3D2N Snorkelling Package rate on Facebook. It was quite a decent price for the ground package deal. There was additional cost if we required return land transfer services. After much thought, we decided to pay extra for the added convenience.
At first, we were quite anxious as we did not receive a reply to our inquiries via email & Whatsapp. However, Tuna Bay came through on the day that they were supposed to pick us up from our Hotel. A taxi driver had approached us. He had sent us to their office near the jetty. Since we had some knicks-knacks from our shopping spree which we did not want to bring to the island, the staff had agreed to keep them in the office.
Later, we were escorted to the jetty with other hotel guests & told to purchase the Marine Park Ticket at RM5 per person before boarding the ship. Everyone was given a life jacket to put on. After 10 minutes of travelling, the captain of the ship turned the ship around back to the jetty as there was something very wrong with the ship. We were told to disembark while they repaired the ship. We waited close to 45 minutes before getting into another ship which had arrived from the resort. It took us another 30 minutes before reaching Tuna Bay.
We were ushered to our respective tables. My name was on the table. I had to complete the relevant documentation before getting the room key. Our host explained that our room was still not ready as the guest before us had just checked-out. Thus, while waiting, they served our welcome drink & lunch which happened to be mushroom soup & fish & chips. Both were quite tasty.
I think we were the last to receive our room key as other hotel guests had left the restaurant. Our chalet was probably one of the furthest from the restaurant & reception. It was facing the forest & the staff quarters.
The room was clean & the air-conditioner was already switched on when we arrived. Surprisingly, there was also a fan in the room! We had a double bed & 1 twin bed. There was no door to the open style wardrobe. The furniture was quite dated. There were no TV & no coffee & tea making facilities. We could not get connected to the complimentary WiFi too. The bathroom was clean & there was a water-heater at the shower area. However, the water pressure was extremely low. Thus, we took ages just to shower. The bath gel & shampoo smelled good too. Outside at the balcony area were 2 chairs. A couple of friendly “langurs” or gibbons had also visited us the next day just outside the chalet.
Tuna Bay has a very experienced & skilful chef. All of our meals were simply delicious. Breakfast was buffet-style, lunch comprised of soup & a main dish. We had tomato soup & chicken chop the next day. Dinner was Chinese cuisine. We had rice with a bowl of soup & 4 dishes where 1 would be vegetables. The next day would be the same but the dishes would change.
We had 2 snorkelling trips in our package. A very helpful dive master was with us on the 1st snorkelling trip. He took us by the hand & provided us the opportunity to see all the sea creatures. Unfortunately, we had a couple of local youngsters heading the 2nd snorkelling trip. They were not as helpful or experienced. Overall in between those 2 snorkelling trips, we saw a black-tipped baby shark, stingray, puffer fish, clown fish, swordfish, red anemone & a huge gigantic turtle.
There was a hiking path on the island & we explored it. The path took us through a few chalets & we chanced upon a monitor lizard & huge army of ants on the ground. There were also a couple of hikers whom we had met going the opposite direction. However, we did not finish the trail as towards the end, the journey back was far too steep. As such, we took a water taxi to explore Perhentian Kecil Island before going back to our resort.
Our resort was just next to the Marine Park. Hence, on the last day, we had swum in the marine park area. We were pleasantly surprise to see a turtle. There was also 2 buoys & it took some effort to climb on top of both.
We checked-out at 12:00 pm & lingered around the restaurant waiting for the boat transfer at 4:00 pm. Our luggage was kept in their office. We were also able perform our afternoon prayers in one of the empty chalets. An hour before our boat transfer, we were given a key to the resort’s shower room to freshen up. The water pressure was slightly better than the one in our room.
Overall, it was such a great holiday. The staff were friendly & attentive. We would definitely come back for more adventures. We just hope that the chef would still be there & the water pressure issue resolved when we return the next time.
Tuna Bay is a resort with mid-range prices and a decent balance between price and comfort. While the chalet-style rooms' interior and furnishings may be older, the property and beachfront are clean and well-kept.
The booking process was a breeze. The land and boat transfer arranged by the resort are on time and made our travel seamless. The staff is courteous, friendly, and attentive at all times.
While the hill-facing room didn't have the best view, we didn't really mind as most of our time was spent lounging at the beach (which was a very short walk from the room) or in the ocean. Our room was cozy and clean. Our only qualm is the very low shower water pressure (the pump took quite some time to kick in). Electricity is available 24 hours.
There is pretty decent house reef nearby with plenty of fishes. Snorkelling masks can be rented at a minimal fee.
Totally recommend the full board package that comes with meals three times a day with a breakfast buffet, western style lunch and asian style dinner. The menu varies from day to day and you'd never know what you're gonna get. But if you're not a picky eater, the portion sizes are quite big especially for dinners and most of the meals taste great.
Tuna Cafe is the only decent restaurant on the beach stretch. A la carte meals are pricier than the mainland (which is the norm on islands). If you're hankering for something different you would have to take a water taxi elsewhere.
Since wifi is only accessible at the cafe, it's a great excuse to put away your phones and gadgets, wind down and be present.
Situated at Perhentian Besar, this resort is great for couples or families looking for a quiet time. However, if you're looking for some excitement, you're better off at Perhentian Kecil.
Overall, it was a great stay.
So we decided to book our rooms for a weeks holiday( 8 beautiful days) . Booking process was a breeze, Thanks Jimmy!
As soon as we got to the jetty, we dropped our bags off at the TB office and they loaded our bags onto the speedboat and straight to our rooms!! How amazing is that right!
We got the beachfront rooms...😍😍😍😍 the room was big enough for 2 adults and a baby...towels were given,soaps,shampoos etc....changed regularly and topped up when finished. Electricity goes off for a split second so no issue there...and there is Hot water and AC.....👌🏼👌🏼
Food qas excellent..portions were huge for most of the local dishes but would be better if the western dishes came the same size as the local ones. 🙈
Though the menu was extensive, i would suggest the resort to look into widening their seafood options because well....its an island...seafood should come in abundance,no? 😊 also might want to introduce more grill like stuff,bbq ish...would be great if they did that...
But nevertheless the food was amazing!
Yes they serve alcohol too...so knock your self out 🤣 well atleast thats what i did..
PLENTY! i had a toddler with me so i spent all my days playing with sand..🤷🏼♀️ but saw alot of other activities that were available for everyone.
Beach is super clean, and very safe. And i hope everyone does their part to keep the beach that way...
Amazing, Friendly, Helpful, ❤❤
Thank you so much and we can't wait to come back soon..
This resort service is so bad especially the restaurant,went for meals three times all three times i had to wait for at least 15 minutes before they bring me the menu and it was after i manage to get one of their staff attention.But if you are a WESTERNER then no problem very fast service.There is a chinese guy running around the restaurant who rather mingle around with the WESTERNER than serving customer,hello you are just working there,lookout for customer that is not served yet,not chit chatting with WESTERNER or keep up looking out to the sea.Another chinese lady there also look like very busy running here and there but actually in reality does nothing at all.I am regular at Perhentian and i can tell over the years,this resort management has gone downhill and very arrogant now,There was once the management warn me to not make so much noise in the room when they receive a complaint from a WESTERNER without even hearing my side of their story.Basicly your business is not welcomed if you are not a WESTERNER or if you are a local.Doing business in Malaysia and looking down at the locals,Great Job!
I know it’s COVID and we need to support local businesses, but we feel CHEATED and SCAMMED - do not book here, try another hotel on the island. I’m more annoyed because I emailed the owner and staff yesterday warning them that I’ll write a bad review (to give them another chance) and they didn’t even reply!
-We paid for the highest tier room
- First issue is there are no telephones in room, so if you have a question or complaint, you have to walk 10 mins to the front office and back to the room
- They let us check in but the room didn’t seem ready - the sink was blocked and full of dirty water (gross), safe was still locked (unsafe), outside deck chairs were not clean with rotting fruit, monkey poop and leaves stuck on them, and let me tell you the only good thing about this room are the deck chairs with a view, but they were ruined
- Walked back to front office to complain, after a while only 2 out of 3 things were fixed - the safe, the sink
- Came back from dinner and outside chairs were still filthy and not clean, had to walk back 10 minutes again to front office to complain and remind them that nothing had been done, finally the chairs were cleaned but for half of our 2 night stay we couldn’t sit on them
- we pre-booked though the hotel a transfer to the airport, including a boat and taxi ride, for 80RM. They just informed me that because we are the only 2 on the boat we have to pay 600RM for the boat ride to pay for the rest of the empty boat, which makes us feel CHEATED, they are forcing us to pay 600RM just to leave the hotel and island which is SCAMMY
- asked the front desk lady to tell the owner how bad the experience is at their hotel, no response and no apology, I wanted them to make it right and to leave on a good note.
Scuba Diving is a seperate company and they’re awesome- no complaints!
Food is actually a lot and pretty decent
Front desk staff, she seemed annoyed having to fix the room’s problems
Room was bad even for the low price, basic things were not checked which makes us feel UNSAFE