I happened to not very well physically during my last visit to Melaka. But I thank God for me to meet with some managers of this hotel who truly care for their in house guests. For example, Mr. William Gan upgrade our room to next level is bigger room with king size bed and astonishing view of Straits Malacca. Even though the bathroom door not working well and the room drawer can open by itself. But I still want to thanks William that made me and hubby will always remember Melacca town and it's best sea view from hotel. Miss Abby is another duty manager who desire praise. She went extra mile to get me pads because out off emergency at 4am early in the morning. She was truly helpful. This made me feel safe to stay at Hattten Place in our next visit to Melaka. Well done to others whom I didn't have their, l truly appreciated their helps. Thank you all and God bless you too.
5 star hotel that you can afford for world heritage location
Recommended for all travellers and tourist local and abroad
Clean place and room
Great bathroom, great city, sea view and 360 skydeck view, spacious room,
Big tv screen, comfortable bed with best ever sound system on tv,
Friendly staff and very nice and tasty local and continental breakfast and dinner was so good
Our room was on the 19th floor, 1925. Room is decent although it’s not spacious. Melaka is hotter than other part of malaysia, that’s what I’ve been told. I called the operator to send someone to fix/reset the AC as it was extremely hot. The set when we came in was 29 degrees and when a staff came in, he said and seen that he was doing something, however after been an hour in the room, there was nothing changed. Then I called the operator again and explained that there’s no temperature changes since the last guy fixed it. Another staff came in and he was seen to be changing the setting, and explained that because of the room location, it’s bound to be hotter, but eventually will get colder at night. We went out for dinner in town, then when we got back around 11.30 pm, the temperature was still the same when we left. And I was too lazy to call someone, as I have done twice earlier and nothing changed. Then we decided to check out the next day. The point is, we have called for help and wish that the problem have been corrected on the second time we called?.
Make many trips to malacca but this is the best stay that I ever had!
1. Room is nice, tidy, clean. Felt comfortable to stay and sleep. The air conditioner is functioning well. Bed and pillow are just soooo comfortable! The rooms is big enough for me!
2. Request for a high floor and the view is perfect. Even though is not a sea view.
3. Washroom is being clean up well, all those hotel amenities is provided.
4. Operator is polite and patience in handling guest enquiry.
5. Thumbs up for concierges or bell attendant standing in front of the lift, he welcome and greet every guest that come to the hotel! Forgot to ask for his name.
6. Swimming pool is a good point also! Just too cold...
The only thing is maybe the front desk staff can be more warmly on welcoming the guest , smile more!
Morning breakfast is consider nice as there’s a lot of choice, Chinese, western, Malays, locals , many options to choose! Such as Porridge, buns, eggs, mee, and Nasi lemak- A Malaysian loved breakfast !
There’s an element mall near the hotel, 7-11 at outside the hotel. Just take the lift and go to ground floor, you can buy some supper stuff at 7-11!
Will definitely come back to this hotel for next visit!
I went to this hotel just last week. I love the hotel service. The room, facilities is so nice. The hotel location also near to the town. The hotel itself so nice and comfortable. Will definitely come back.