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All You Need to Know About the Rooms
at Jonker Boutique Hotel

Room/Suite (261)
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Guests1 room, 2 adults, 0 children
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Room review highlights
... Staff were friendly. They were willing to show us the room before we confirm to book. Overall it was very good, clean...
We checked in, went to our room (climbing a dirty narrow flight of stairs), only to find in the stained, dingy hallway a massive...
... to try it out, and we decided to go for a nicer bigger room - the Grand Deluxe room. What drew us to try this hotel...
Most popular question about the rooms
Hi do u have family room for 2 adults and 2 children, 10 and 14 yrs old?
Answer from Rick v
Nov 2017 |
The room we stayed in had 2 double beds. Sleeping 4 people would be quite "cozy" but if you kids and the adults are willing to...
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Reviews that mention rooms

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Barbara wrote a review Jul 2020
1 contribution1 helpful vote
We walk in to inquire for rooms. Being a week end and Covid circumstances, there were rooms available. Staff were friendly. They were willing to show us the room before we confirm to book.
Overall it was very good, clean and well kept. Except the room was not bright enough.
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Date of stay: July 2020
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
1 Helpful vote
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Sam wrote a review Mar 2020
UK108 contributions113 helpful votes
We checked in, went to our room (climbing a dirty narrow flight of stairs), only to find in the stained, dingy hallway a massive pile of filthy sheets blocking our doorway. We climbed past it to enter our room - and remained there for 5 seconds! It STANK of cigarettes - as does the hotel, despite the mo smoking signs everywhere.

Hotel refunded our stay without question. But avoid this disgusting place. It is run down, dirty, smelly & foul. I am furious having driven for hours to get to Malacca. At least we should be able to find somewhere else to stay.
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
1 Helpful vote
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Gerald K wrote a review Jan 2020
Singapore527 contributions149 helpful votes
+1
After reading the reviews of this hotel, my wife and I decided to try it out, and we decided to go for a nicer bigger room - the Grand Deluxe room. What drew us to try this hotel was that reviews have said that it was clean and quiet, and the room we chose had a bathtub. However, our experience was not exactly the same as others.

After we checked into the hotel, the first thing we saw was that all their white linens were stained. Stained pillow cases, stained bed sheets, stained towels. We told the front desk about it and left the room. Thankfully, when we got back at night, they changed all the linen and they were alright. It amazed me that the housekeeping would put such stained linen (see pictures), and the quality control is in question. This is the first hotel in all my years that I have seen such badly stained linen.

Another area that some reviewers talked about was that it was quiet. However, the room we had faced the road and stage in Jonker, and we could hear vehicles drive by. On Friday to Sunday nights, Jonker street comes alive, and we could hear all the sounds from below. There was karaoke singing going on at the stage area, and on Friday night, it stopped at about 10pm, and on Saturday night, it stopped at about 11pm.

The room also had maintenance issues. The ceiling fan speed could not be adjusted, the bathtub was stained (and there was a stained layer at the bottom of the bathtub), the bathroom walls were cracked (the wallpapered areas in the bedroom room area most probably covered the cracks), the shower sliding door would not slide properly, the toilet flush buttons were green with corrosion, the towel rack looks like it was falling off the wall, and the hooks that once was at the back of the bathroom door were gone, leaving two holes there. You can see them in the pictures. These were just some of the issues with the room.

That said, the staff were friendly and they did try to do service recovery. They also had staff to help carry your luggage to the room and back down as there are no lifts in the hotel, so be prepared to climb stairs during your stay. The hotel is also located right at the stage end of Jonker street, and you can find lots to eat around there, and to discover that area in the morning is interesting.
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Date of stay: January 2020
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
1 Helpful vote
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gudrunreiss wrote a review Dec 2019
Singapore, Singapore11 contributions23 helpful votes
This is a quaint and clean little yesteryears hotel. We had a beautiful room, and very quiet although the location would suggest otherwise. We loved staying here and the staff were very friendly. Car was securely parked in back on hotel owned carpark and the location earns 5-stars as it is right at the beginning of Jonker Street. We booked for two nights and the second night there was the Christmas street market happening right in front of the hotel. Super convenient and in the room you couldn't hear any music coming from the street - perfect for us! I highly recommend this place and surely we will stay there again one day. Room prices are also very reasonable and with no breakfast included there is plenty of options on Jonker Street anyway... excellent coffee in walking distance, too. And we checked out one hour too late, which was not a problem for staff, so thank you very much to the team there!!!
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Date of stay: December 2019
Room Tip: Room facing car park is great
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
2 Helpful votes
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Sulifamily wrote a review Dec 2019
Sydney, Australia367 contributions108 helpful votes
Wonderful boutique hotel right at the top of Jonker Street in historic. Not expensive, aircon and good bathrooms.
Each room has different theme and styles.

Not sure if suitable for people unable to do stairs etc. would need to ask before booking.
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
2 Helpful votes
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Questions & answers about the rooms

Answer from Rick v
Nov 2017 |
The room we stayed in had 2 double beds. Sleeping 4 people would be quite "cozy" but if you kids and the adults are willing to share the 2 double beds it could work. The room was large, the bathroom was also large and closes off from the room. I do not know if the staff can provide an extra bed.
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Answer from raymond n
Jun 2017 |
Yes Rosalind is right, it's not suitable for elderly people and wheelchair definitely not. The toilet have a shower inside the bath tub and unfortunately the bath tub is too high for elderly to access safely. Should get a hotel that have a shower on it's own. There's no lift and steps are steep
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Answer from Samantha D
Mar 2017 |
Hi, what is the room suitable for 2 adult and 1 infant. Any lift in the building? Is private parking provided? Answer : The Premier Deluxe Room with 1 Super King Size Bed will be suitable for 2 adults and 1 infant. For your information, our hotel do not have lift facility and however we do provide private carpark for our hotel guest. Thank you.
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Maslena A asked a question Mar 2017
Kuala Lumpur, Malaysia
how many adult can accommodate for the family room?
Answer from Samantha D
Mar 2017 |
Hi, Maslene, Greetings from Jonker Boutique Hotel. Please be informed that the family room can accommodate 4 person in a room. Thank you Regards Samantha
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Answer from Samantha D
Jan 2017 |
Hi Ms Julie, Greetings from Jonker Boutique hotel. Please be informed that the room rate does not come with breakfast. I will suggest you to take 2 Family room which comes with 2 queen size bed in each room.
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