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All You Need to Know About the Pool
at Pudong Shangri-La, East Shanghai

Pool & Beach (26)
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Guests1 room, 2 adults, 0 children
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Pool review highlights
... is a room with very good view. We also utilize the swimming pool, good experience. Due to the COVID-19, many restaurants are...
... a bit disappointing for a 5 star hotel. I used the pool at 0630h each morning, which was in the tower section of the...
... service, my sister also had a wonderful time in the swimming pool! We enjoyed the afternoon tea on 21st floor and breakfast on...
Most popular question about the pool
which building is the Horizon Club & Swimming Pool/Jacuzzi in and what rooms are better? River Wing or Grand Tower?
Answer from VVAN
Mar 2019 |
... Each building has its own Horizon Club and Swimming Pool and several different kinds of rooms. The GT is the new one...
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Reviews that mention pool

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Steve Yao wrote a review Jul 2020
3 contributions
I booked the hotel via FHR. Hotel staff are very polite. Special Thanks to Nancy Zhang upgraded our room, this is a room with very good view. We also utilize the swimming pool, good experience. Due to the COVID-19, many restaurants are closed, stay safe, hope it will end soon.
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Date of stay: June 2020
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from PudongShangrilaEast, Resident Manager at Pudong Shangri-La, East Shanghai
Responded 2 Jul 2020
Dear guest, Thank you for your wonderful compliment. We wish that we create a home away from home for you in Shanghai. It is truly an encouragement for us to go the extra mile to ensure a great experience to each and every one of our guests. We hope to welcome you back soon to Shangri-La home in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rüdiger wrote a review Jun 2020
France138 contributions20 helpful votes
+1
I spent a few days back in shanghai and decided to visit the shangri-la downtown shanghai. I had a room on the top floor (28th floor) of the riverfront (older) part of the hotel overlooking the bund. the room was comfortable and functional. although i have to state that the hotel was saving money by not subscribing to HBO or the sports channels any longer. a bit disappointing for a 5 star hotel.

I used the pool at 0630h each morning, which was in the tower section of the hotel ... about a five minute walk from my room across the lobby. so not ideal if you are only planning to wear a robe and your bathing suit to go swim, as you have to pass the busy lobby and shops on the way.

The pool was well kept and everything was in order with attentive staff.

I had access to the horizon lounge on the 21st floor where the food and service was impeccable. a good place to work and relax. as it was raining on most days during my stay, i found myself working in the lounge a few hrs each day.

there are many restaurants around the hotel, including western style from red lobster to chili's, including a couple shopping malls within short walking distance ... with ridiculous prices, i might add. there is a grocery store in the basement of IFC mall next door.

overall, i would stay at this shangri-la again, as it is conveniently located.

the only improvement comment i would have is the training of staff at reception. when i inquired about something, i was cut off in the middle of my discussion when the phone rang and the person listening to me simply took the phone and ignored me for several minutes. needless to say i left.

overall four stars for me, due to a simple behaviour point that left its mark.
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Date of stay: June 2020Trip type: Travelled solo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from PudongShangrilaEast, Resident Manager at Pudong Shangri-La, East Shanghai
Responded 2 Jul 2020
Dear guest, Firstly, thank you for staying with us and for the positive feedback about our location and service. We have taken note of the areas which did not meet your expectations and will continue to make improvements. We still look forward to welcoming you to our hotel during your next trip to Shanghai. Ulrich Jablonka, Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
jenny wrote a review Sep 2019
1 contribution
suggested by Jack Xu working in Shangri-La, shanghai, my grandparents, sister and i spent a wonderful night in the river view room!!! Thanks to Jack Xu and Shangri-La for providing us so great viewing spot to experience the modern bustling and dream–like of Shanghai!
The room is very elegant and clean, and the serives were so thoughtful! Everybody were so kind!
we received welcome fruit and enjoyed the turndown service, my sister also had a wonderful time in the swimming pool! We enjoyed the afternoon tea on 21st floor and breakfast on 2nd floor. There are traditional Chinese food, western food, Indian food available, my grandma enjoyed the porridge very much!

Amazing trip, when the sun goes down in the evening, all the lights of the buildings along the river came on. It was the most dream–like moment in my life in Shanghai, and the most lucky thing was that i spent the moment with my families!

Thanks Jack Xu, actually when we arrived the hotel, our rooms had not been ready, so he helped us change the rooms and arranged us so wonderful rooms with amazing river view!

Jenny,
Shanghai, 28/09/2019
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Date of stay: September 2019Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Iris Z, Director of Communications at Pudong Shangri-La, East Shanghai
Responded 28 Sep 2019
Dear guest, Thank you for your wonderful compliment. We wish that we create a home away from home for you in Shanghai. It is truly an encouragement for us to go the extra mile to ensure a great experience to each and every one of our guests. We hope to welcome you back soon to Shangri-La home in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lee Yew Fei wrote a review Aug 2019
Shanghai, China33 contributions1 helpful vote
+1
Chose to stay at Pudong Shangri-la hotel due to it's excellent service and location within the shopping district and other attractions like the Oriental Pearl tower, the famous Bund along the Huangpu river, the World Trade Center and others. Hotel gym and swimming pool was excellent. Took a day to visit Shanghai Disneyland too.
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Date of stay: August 2019
Room Tip: Room with bund view is always preferred
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Iris Z, Director of Communications at Pudong Shangri-La, East Shanghai
Responded 8 Aug 2019
Dear guest, Thank you for choosing Pudong Shangri-La, East Shanghai and for sharing your positive feedback on TripAdvisor. We are looking forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Daniel U wrote a review Jul 2019
Bearsted, United Kingdom27 contributions8 helpful votes
Stayed at this hotel for 3 nights whilst on business in Shanghai and really liked it. Great comfortable room and the service has been excellent. The hotel is huge and has loads of little nooks and crannies which you’ll just happen upon. The exchange bar it a bit of a weird place as the music as you head down the stairs suggests it quite a lively bar which is modern, however when you get down there it’s broken up into loads of smaller rooms full of lounge chairs and it feels more like a old school gentlemen’s club from where to conduct business meetings. It does have a pool table though which is a nice feature. Overall, would recommend for both business trips and holidays. Finally, the breakfast selection is huge and food really good
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Date of stay: July 2019Trip type: Travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Iris Z, Director of Communications at Pudong Shangri-La, East Shanghai
Responded 4 Jul 2019
Dear guest, Thank you for choosing Pudong Shangri-La, East Shanghai and sharing your positive feedback on TripAdvisor. We look forward to welcoming you back soon. Yours sincerely, Iris Zhao Director of Communications
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Questions & answers about the pool

Answer from VVAN
Mar 2019 |
The hotel has two buildings aside the river one is called Grand Tower(GT.) which is also the new building and the other is the old and called River Wing(RW). Each building has its own Horizon Club and Swimming Pool and several different kinds of rooms. The GT is the new one so you know that…… While please be noted whether it be of GT or RW only those rooms marked "bund view" rooms are real bund view rooms. BTW if swimming is more important to you I prefer recommand another one nearby~
1 vote
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koin_12 asked a question Jul 2018
Tokyo, Japan11 contributions8 helpful votes
Hi, what’s the size of the swimming pool? Is it good for lap swimming? Thanks!
Answer from H0telH0pper56
Aug 2018 |
I didn’t swim but had a peek at the pool. Decent sized and yes you can do laps
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