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All You Need to Know About the Rooms
at Residence Inn Phoenix Glendale Sports & Entertainment District

Room/Suite (23)
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Room review highlights
... there is so much traffic. Fortunately, the AC system in my room drowned out a lot of the noise. I guess I cannot really...
... the toilet and shower are Extremely small. Barely enough room to open the door while you are in the bathroom. Residence...
... Second the staff is friendly and efficient. Third the guest suites are roomy and clean. Fourth the bed and linens met our...

Reviews that mention rooms

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WorldTraveler0001000 wrote a review Sep 2020
Boston, Massachusetts28 contributions15 helpful votes
This is a solid property with all the standard amenities one would find at the Residence Inn brand. The rooms are in good condition and clean with well appointed kitchens, adequate parking, and all the staff members I encountered were friendly and customer service oriented. The property appears to be taking a fair amount of COVID-19 precautions (reservations at the pool/gym, masks required in public areas, etc). However, I did notice on several occasions that the housekeeping staff were not always wearing masks while cleaning rooms.

I am just finishing up a five night stay here and I can't help but mention that there is some suspicious activity that occurs around the property during the late night hours. I am staying near the rear of the hotel and the parking lot seems to attract a lot of individuals who park, or hang out outside, play loud music in their cars and smoke marijuana. I'm a bit perplexed about this since this is supposedly a safe neighborhood, but unfortunately, I noticed this activity almost every night.

I am not sure if these are individuals staying in the hotel or who just come here to park and hang out to detect intervention from the police. I also noticed that the rear door on my side of the building was propped open in the middle of the night on numerous occasions. I am (unfortunately) a night owl so I probably noticed this more than other guests.

I also found it interesting that this hotel has a lot of "activity" at night (12:00-4:00AM) on the inside. Doors opening/closing, guests' TVs on, and people coming and going. Again, a little confusing since this is a suburban neighborhood and I'm not sure why there is so much traffic. Fortunately, the AC system in my room drowned out a lot of the noise.

I guess I cannot really blame the property for this completely....I did not see one police cruiser in this neighborhood during my whole stay. But I'd guess that the hotel has received complaints and if the police aren't patrolling the area more frequently, I'd suggest that this hotel be a little more proactive in securing its property and its guests.

I'd suggest that the property lock all doors (even to guests) during the night hours and allow access only through the lobby. Furthermore, I wouldn't be opposed to a nightly rate slightly higher if the hotel would hire private security to patrol the grounds at night. A $2 per room per night rate increase would more than adequately cover this cost.

I don't want to be unfair in my review, especially since nothing specifically happened to me, but I definitely did not feel safe parking my car in the rear of the hotel, and certainly would not feel safe going to and from my vehicle in the rear of the hotel in the middle of the night.

All in all, a good stay, but I hope that this review will help bring some awareness to the hotel management of the activities during the night hours.
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Date of stay: September 2020Trip type: Travelled on business
Value
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Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Sean M wrote a review Dec 2019
Bakersfield, California55 contributions13 helpful votes
This property was fairly new. The rooms were clean and very spacious. Staff was very friendly and helpful. Plenty of parking. The one disappointment was the bathroom where the toilet and shower are Extremely small. Barely enough room to open the door while you are in the bathroom. Residence inn could and should do better. They got everything else right. But, I most likely will not stay there again. That is how uncomfortable the bathroom was. Next time I am in the Phoenix area I will do a better job of selecting my Hotel and make sure I view the rooms on line if possible.
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Date of stay: November 2019Trip type: Travelled on business
Location
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Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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KarenK518 wrote a review Nov 2019
Corona, California1,513 contributions148 helpful votes
First the location was nice and quiet because it’s not along a freeway. Second the staff is friendly and efficient. Third the guest suites are roomy and clean. Fourth the bed and linens met our expectations. Lastly the complimentary breakfast offerings satisfied our hunger. They even have gluten free upon request. Definitely a very good choice for short and long term guests.
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Date of stay: November 2019Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Jibac0a wrote a review Sep 2019
Innisfail, Canada10 contributions10 helpful votes
Stayed for 6 days for vacation and concerts. 15-20 minute walk to State Farm Stadium. Close to freeway to drive around. Room was clean and quiet. Comfy bed. Nice to have kitchen area if you wanted to grocery shop instead of going out. Breakfast area clean and lots of options- eggs, cereal, waffles and fruit. Pool was clean and a great place to go as there was a heat wave. Staff was pleasant and friendly to chat with. Hall carpet stained in a few areas. No in room safe but you can utilize safety deposit box at front desk. 4.5/5 because pass key to room would not work numerous times for room, pool and outside doors which was frustrating. Would stay again.
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Date of stay: August 2019Trip type: Travelled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Bacinac wrote a review Aug 2019
Santa Clara, California773 contributions71 helpful votes
Conveniently located nearby Westgate Entertainment district/mall. Safe neighborhood. Free parking. Friendly staff.

Suites are clean and well accommodated with all you would need for extended stay or long weekend. Comfortable beds. Nice kitchen, eating, sitting (sofas) and sleeping areas. Quite spacious—Good for families or larger groups.

Hallways and elevators are getting worn. Need upgrading.

Nice free breakfast included.

Might stay again if in the area and I need a suite.
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Date of stay: August 2019Trip type: Travelled solo
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