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All You Need to Know About the Pool
at Jaqui's Garden Guesthouse

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Guests1 room, 2 adults, 0 children
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Pool review highlights
... we arrived we found the place filthy inside and out at the pool with sand and leaves everywhere (like it had been...
Room was beautiful. Very nice pool side room looking onto the pool, private entrance, delicious breakfast. Very nice place to...
... mostly quiet, with french doors opening to the small plunge pool and the tranquility of birds at a bird feeder and the...
Featured pool amenities
Outdoor pool

Reviews that mention pool

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Belinda D wrote a review Mar 2019
Cape Town22 contributions14 helpful votes
We wanted to be central, my family were visiting from the UK so I booked my whole family in here. What a shock. When we arrived we found the place filthy inside and out at the pool with sand and leaves everywhere (like it had been abandoned). This is not a guest house - these are rooms stuck onto the back of an old dilapidated house like Lego bricks. You have to walk through the kitchen to get into the back rooms. It's like attached lego bricks suitable for students. One of the rooms was a converted maids quarter. Stains on the linen and dirty smears on walls - I can go on and on. I called Travelstart 9 times before I got through to cancel. No help in finding an alternative on a public holiday and it took 2 weeks to get my money back. RUN!
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Date of stay: March 2019Trip type: Travelled with family
Room Tip: Do NOT book here - you will be disappointed and ripped off
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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391melindaj wrote a review Apr 2016
Johannesburg, South Africa1 contribution
Room was beautiful. Very nice pool side room looking onto the pool, private entrance, delicious breakfast. Very nice place to stay. Owners are hand-on. Very clean and kid friendly. Lovely location - in the heart of Newlands
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Date of stay: April 2016Trip type: Travelled with family
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Review collected in partnership with this hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from NewlandsBnB, Owner at Jaqui's Garden Guesthouse
Responded 30 Jul 2016
Thank you so much for your review. It was great having you stay and please come back soon! With regards Jaqui
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
minksd wrote a review Feb 2016
Washington, DC9 contributions
I moved here for four nights following a conference and hotel stay downtown, wanting a quieter, more personable, and driving-accessible base for day trips to nearby national parks and countryside visits. My room was accessible off the back yard pocket garden and was mostly quiet, with french doors opening to the small plunge pool and the tranquility of birds at a bird feeder and the resident cat co-existing. Saturday night revelry at the property next door meant noise until late, but not on other evenings. The queen bed was comfortable and the cozy room clean and perfectly fine for me though the bathroom and shower stall would be a tight fit for larger people or couples. Breakfast was hosted by Jaqui who offered freshly cooked eggs to order to go along with a spread of cold cereals, toast, yogurt, seasonal fresh fruit, jams and tea and coffee. Breakfast seating is family-style, and a good time to get advice from Jaqui on neighborhood attractions and to chat with other guests. Several restaurants are less than a ten minute walk along calm residential streets and offer relaxed lunch and dinner menus and include al fresco seating. I was able to park every evening in the secured driveway with a 2-3 car capacity; otherwise parking is available around the corner at the Vineyard Hotel. The front yard garden has shade, appealing seating for reading or wifi web browsing and glimpses of nearby Table Mountain's back flanks, a reminder that Kirstenbosch Gardens are a short ten minute drive away. A thoroughly delightful home base for my too-brief stay in Newlands!
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Date of stay: December 2015Trip type: Travelled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Lindi S, Manager at Jaqui's Garden Guesthouse
Responded 11 Mar 2016
What a wonderfully detailed review, thank you!! We hope that we will be welcoming you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
ErnaSteytler wrote a review Jan 2016
Robertson, South Africa5 contributions
Linen were nice, setting was excellent for visiting Kirstenbosch, pool was a cool bonus!
Light breakfast was a nice surprise. Jaqui was a caring hostess. Received several mails from Jaqui to guide and direct us. Thanks again.
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Date of stay: January 2016Trip type: Travelled as a couple
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Review collected in partnership with this hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Lindi S, Manager at Jaqui's Garden Guesthouse
Responded 13 Mar 2016
Thank you for your review and kind words about our wonderful Jaqui!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
478robinm wrote a review Jan 2016
Ladismith1 contribution3 helpful votes
There was no hospitality...no management available...the view of the garden was a view of the compost heap. The bed was comfortable, but you got no sleep because the "pool" filter runs from 11 pm to 1 am. Breakfast was meagre. Overall view was that the owner wanted to get as much as she could, while giving as little as she could get away with. Perimeter lights were left on all night, no fan in the room as stipulated...no one was in the house other than the guests !
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Date of stay: January 2016Trip type: Travelled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Lindi S, Manager at Jaqui's Garden Guesthouse
Responded 13 Mar 2016
We are so sorry that you had such a bad experience staying with us! We appreciate your review and will make sure we work on fixing the problems mentioned. Our wonderful Jaqui had fallen ill and it took her a few days to sort out management and staff from her hospital bed. She really is a great host and it's not like her to unavailable for our guests. Luckily she is finally on the mend and we have a few more friendly staff on board to make sure our guests are looked after well. The swimming pool pump is on the other side of the property so it is strange that it kept you up. I will look into whether something else might be causing that noise at night. Thank you for bringing that to our attention. We hope you enjoyed Cape Town and the beautiful surrounds.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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