What a great location, and wonderful staff from the moment you enter the gate, to reception to the kitchen staff. Amazing pool facilities, and probably one of the best burgers I have ever eaten. Amazing room size, and wonderful experience overall.
Focus of the hotel is apparently hosting and accommodating big tourist groups for a one night stay over. So not exactly the place for couples who are seeking a certain ambiance, tranquility, attentive service etc. According to me not a good mix with noisy guests at the pool and to see that after breakfast the buffet is almost cleaned out. Besides that, the rooms and furniture are outdated and need a facelift. Fridge and air-conditioning are functioning well but the WiFi system was not working and there is only a good signal in the library close to the lobby. Team in the restaurant is friendly and trying to do their best but lack the necessary training or guidance from the restaurant manager. Breakfast was good but for dinner - as we are not in favor of the buffet approach - we opted for the restaurants in nearby Hazyview.
Our stay was amazing. Good location. Delicious food. Clean. Friendly staff. exceptional pools, the place was super quite a great getaway for couples, spacious rooms. Without a doubt I would come again. Worth every cent spent ❤️
Friendly but lazy staff. At arrival porters where busy and we had to carry our luggage to the room. Beautiful garden with bar at the pool. No staff............ so no towels and no drinks. Breakfast outside? The tables are outside but staff stayed inside. So I had to take cutlery from the tables inside to my table outside. Staff was chatting sometimes with 5 of them together. So no attention to the clientele..... what a mismanaged placed!
Nice place. I enjoyed my stay and I'll definitely visit again. The pools are lovely, staff is very friendly and welcoming. The room was comfortable with nice view. Nice bathrooms. Please add a microwave if possible, hence I'm not subtracting anything. It was wonderful