All You Need to Know About the Rooms
at Lexis Hibiscus Port Dickson
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Room/Suite (865)
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Guests1 room, 2 adults, 0 children
US$210
US$215
US$215
US$200
Expedia.comUS$203
Hotels.comUS$203
Trip.comUS$214
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Room review highlights
huge room at the water chalet, had a pool & steam room, unfortunately not used due to work, my grandson enjoyed the pool...
The room from the top is more nice to see the sea view, and can see clearly the hibiscus design of the rooms below. Overall...
... ready to drive you between the main building and your suite it's a comfortable and unique experience. Room service...
Most popular question about the rooms
Are the private room pool cleaned and water changed before every new check-in?
Answer from Nala1066
Jan 2021 |
Featured room amenities
See all room amenities (49)
Reviews that mention rooms
Write a reviewhuge room at the water chalet, had a pool & steam room, unfortunately not used due to work, my grandson enjoyed the pool though.
Plenty of choices at the Roselle coffeehouse.
Attentive staff.
A mention, Punita, a security personnel, played ambassador to the hotel, although she is from a private security firm, made my stay feel very much welcomed.
Plenty of choices at the Roselle coffeehouse.
Attentive staff.
A mention, Punita, a security personnel, played ambassador to the hotel, although she is from a private security firm, made my stay feel very much welcomed.
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Room Tip: be aware that cellphone signal is a bit dodgy. get on the wifi.
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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The room from the top is more nice to see the sea view, and can see clearly the hibiscus design of the rooms below.
Overall such a pleasant stay with friendly staffs and cozy room. 👍🏼
The dinings for me, hotel’s menu have to vary the menu and improve the nasi lemak sambal.
Overall such a pleasant stay with friendly staffs and cozy room. 👍🏼
The dinings for me, hotel’s menu have to vary the menu and improve the nasi lemak sambal.
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Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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+1
This resort is absolutely world-class. So many attentive staff, really there to make every moment of your stay memorable.
The rooms are large and comfortable, with ample amenetieis. The walk-in bath and shower is a treat. Sauna and Pool for your exclusive use right on your balcony. Unbeatable views.
With regular 'buggies' ready to drive you between the main building and your suite it's a comfortable and unique experience. Room service for drinks, in under 10 minutes each time - how they do it that so well is mind blowing.
Some on-premesis restaurants - wow! Worth a visit. The breakfast buffet is so diverse, you'd be hard pressed to run out of options.
You can lounge in your own outside pool for hours on end - taking in the sights and enjoying the quiet bliss.
I had the pleasure of spending time with their SVP and AD of Sales - awesome gentlemen and there is absolutely nothing you can ask for that they can not accommodate.
Lots of sights to see in PD - but almost very little reason to leave the resort. This will make any Malaysian stay a memory to cherish for life. Enjoy!
The rooms are large and comfortable, with ample amenetieis. The walk-in bath and shower is a treat. Sauna and Pool for your exclusive use right on your balcony. Unbeatable views.
With regular 'buggies' ready to drive you between the main building and your suite it's a comfortable and unique experience. Room service for drinks, in under 10 minutes each time - how they do it that so well is mind blowing.
Some on-premesis restaurants - wow! Worth a visit. The breakfast buffet is so diverse, you'd be hard pressed to run out of options.
You can lounge in your own outside pool for hours on end - taking in the sights and enjoying the quiet bliss.
I had the pleasure of spending time with their SVP and AD of Sales - awesome gentlemen and there is absolutely nothing you can ask for that they can not accommodate.
Lots of sights to see in PD - but almost very little reason to leave the resort. This will make any Malaysian stay a memory to cherish for life. Enjoy!
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Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Anita Khoo, General Manager at Lexis Hibiscus Port Dickson
Responded 3 weeks ago
Dear Mr Freddie , Thank you for staying with us during your trip to Port Dickson. We are delighted to hear you had an enjoyable time . Your kind compliments of our resort service and product is much appreciated . We certainly hope to welcome you again to the resort soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
A very beautiful resort. We ordered a Panorama Sea View, and it was astonishing. We have our own private pool and sauna. If you ordered Panorama room, you'll have free access to their Lighthous Club for free evening cocktail. Pricy but worthy
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Anita Khoo, General Manager at Lexis Hibiscus Port Dickson
Responded 3 weeks ago
Dear Guest, Thank you for staying with us during your trip to Port Dickson. We are delighted to hear you had an enjoyable time . We certainly hope to welcome you again to the resort soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Check-in around 5pm on 16-Mar-23, for a 2-night stay at Executive Pool Villa. Room 090.
No greeting upon check-in. No introduction or briefing on the hotel facilities upon check-in, which is unacceptable for a 5 star hotel service. The worst part was asserted and requesting a Malaysian to pay for the Tourism Tax simply because there are companions from South Korea.
I've mentioned clearly to the staff that the booking was made and paid by me (a 100% Malaysian), hotel can easily check as I made the booking directly through Lexis official website with all my payment details. The staff insisted this is HOTEL POLICY as there are foreigners in the same room. I told her this is the first time ever I was being requested to pay the Tourism Tax despite having foreigner companions, since the Tourism Tax has been imposed by Malaysian government back in 2017. The staff then reffered to the immediate superior, who has never shown her willingness to investigate further and immediately requested me to pay for the Tourism Tax. Eventually I had to pay in order to check in the room.
The buggy service crew were very unhelpful and rude. On the 17-Mar-23 (around 7:40AM), we made an inquiry politely whether we can take the buggy from the main station to station no. 6, as my friend's mom who is 65 years old, would like to have a look around that area. We were being rejected instantly, and being told that the buggy service is only sending guests to their respective rooms. I understand that this is the hotel policy.
But, what makes us feel humilated was the crew asking us to rent a bicycle or walking there, if we insist to go.
The crew didn't seem to show their empathy on elderly with aching knees, and requesting them to take a bicycle or walking.
My friend's mom was there with us during that time. Such irresponsible reaction seriously jeopardised the Malaysian Hospitality, which we, Malaysians always proud of.
On the 17-Mar-23 morning, I spoke to Ms. Jacintha at Front Desk regarding the Tourism Tax issue. She also replied me the same, I have to pay the Tourism Tax due to HOTEL POLICY.
I stressed on the fact that Tourism Tax is collected by Malaysian government, nothing much related to HOTEL POLICY and it should be the same across all the hotels in Malaysia.
I even shown her the Q&A of TTx which clearly mention if a local stayed and paid for the stay, it is not subject to the TTx.
Unless the foreign friend stays and pays for the stay. Obviously not my case.
She requested to let her clarify on this, before getting back to me.
On the 17-Mar-23 night, I called the Housekeeping to request for some bath amenities including the body lotion. The person in charge informed me that my room type (Executive Pool Villa) is not entitled for any body lotion. Anyway she will still send the body lotion to my room since I'm asking for that.
The statement from her really shocking me, even a 4 star hotel will include body lotion as standard bath amenities. But the premium room rate (RM2000 for 2 nights) that I paid to stay at Lexis Hibiscus doesn't.
Does it mean only those staying at Panoroma Pool Villa or Presidential Suite are being treated as precious guests? Obviously not those in Executive Pool Villas.
No greeting upon check-in. No introduction or briefing on the hotel facilities upon check-in, which is unacceptable for a 5 star hotel service. The worst part was asserted and requesting a Malaysian to pay for the Tourism Tax simply because there are companions from South Korea.
I've mentioned clearly to the staff that the booking was made and paid by me (a 100% Malaysian), hotel can easily check as I made the booking directly through Lexis official website with all my payment details. The staff insisted this is HOTEL POLICY as there are foreigners in the same room. I told her this is the first time ever I was being requested to pay the Tourism Tax despite having foreigner companions, since the Tourism Tax has been imposed by Malaysian government back in 2017. The staff then reffered to the immediate superior, who has never shown her willingness to investigate further and immediately requested me to pay for the Tourism Tax. Eventually I had to pay in order to check in the room.
The buggy service crew were very unhelpful and rude. On the 17-Mar-23 (around 7:40AM), we made an inquiry politely whether we can take the buggy from the main station to station no. 6, as my friend's mom who is 65 years old, would like to have a look around that area. We were being rejected instantly, and being told that the buggy service is only sending guests to their respective rooms. I understand that this is the hotel policy.
But, what makes us feel humilated was the crew asking us to rent a bicycle or walking there, if we insist to go.
The crew didn't seem to show their empathy on elderly with aching knees, and requesting them to take a bicycle or walking.
My friend's mom was there with us during that time. Such irresponsible reaction seriously jeopardised the Malaysian Hospitality, which we, Malaysians always proud of.
On the 17-Mar-23 morning, I spoke to Ms. Jacintha at Front Desk regarding the Tourism Tax issue. She also replied me the same, I have to pay the Tourism Tax due to HOTEL POLICY.
I stressed on the fact that Tourism Tax is collected by Malaysian government, nothing much related to HOTEL POLICY and it should be the same across all the hotels in Malaysia.
I even shown her the Q&A of TTx which clearly mention if a local stayed and paid for the stay, it is not subject to the TTx.
Unless the foreign friend stays and pays for the stay. Obviously not my case.
She requested to let her clarify on this, before getting back to me.
On the 17-Mar-23 night, I called the Housekeeping to request for some bath amenities including the body lotion. The person in charge informed me that my room type (Executive Pool Villa) is not entitled for any body lotion. Anyway she will still send the body lotion to my room since I'm asking for that.
The statement from her really shocking me, even a 4 star hotel will include body lotion as standard bath amenities. But the premium room rate (RM2000 for 2 nights) that I paid to stay at Lexis Hibiscus doesn't.
Does it mean only those staying at Panoroma Pool Villa or Presidential Suite are being treated as precious guests? Obviously not those in Executive Pool Villas.
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Read less
Room Tip: Lower and lower your expectations or don't even expect anything
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Questions & answers about the rooms
Answer from Nala1066
Jan 2021 |
The pool was clean and the water was chlorinated. There is no need to change water between guests.
Answer from lin zh
Nov 2019 |
Thank you!!!
Answer from Ganesh Nagasamy
Oct 2019 |
There is a wheel chair friendly buggy that can get you from the lobby to the villa and back. Most places there have a ramp so you should be fine.
Ng A asked a question Apr 2019
Answer from Lydia E
Dec 2019 |
No additional room charge. Additional charge for bfast is at RM50 which they will deduct from the deposit that uve put when u check in.
Answer from zarena a
Oct 2018 |
The difference is on the location, whereby executive pool villa room you may get the view with other villa. But for premium, you will get better location and view. It is much more privacy.
Its just that the distance from the main lobby, no worries buggys are available
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