Date of stay: August 2020Trip type: Travelled with friends
Elijah at the pool bar was FANTASTIC!
I wish I could say the same for our accommodations but it was still a nice weekend😁. The positives: location, great water pressure for the shower, clean room. The negatives: Room not ready even though we arrived two hours after check in time, was rerouted to a new room that had a door that wouldn’t open or close without using brute strength, no blow dryer, and no pool towels.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from Brittany Manzie, Guest Services / Front Office at Avanti Palms Resort and Conference Center
Responded 3 weeks ago
Thank you for choosing Avanti Palms Resort and Conference Center for your recent birthday celebration! Happy belated birthday! We are happy to read about the exccellent service Elijah provided to you. We will be sure to let him know about the memorable impact he made on your stay. It is, however, disappointing to read that your room was not ready upon your arrival, your door issues, missing blow dryer and no pool towels. We always encourage our guests to reach out to us directly if there is anythign we can do to make your stay a more pleasurable one. We will certainly address this with our team and we do hope to welcome you back with us again soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC