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All You Need to Know About the Rooms
at Microtel Inn & Suites Casselman

Room/Suite (24)
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Guests1 room, 2 adults, 0 children
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Room review highlights
... quick. The hotel was adhering to the Covid guidelines. The room was basic, but very clean and comfortable. Breakfast was in...
... Great way to deal with not having the usual breakfast. Room was clean, bed comfortable, bathroom clean. I would...
Booked a room at Microtel thinking I was doing it at their website. Wasn't informed I had been redirected to Reservations.com...
Most popular question about the rooms
Is there a microwave and refrigerator on a 2 queen bed room?
Answer from fancydancer33
Jul 2017 |
yes! Every room has microwave and fridge 😁

Reviews that mention rooms

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magy2008 wrote a review Aug 2020
North Bay, Ontario, Canada2 contributions
We were doing a small trip for a mini vacation, and decided to spend the night here. The checkin was easy and quick. The hotel was adhering to the Covid guidelines. The room was basic, but very clean and comfortable. Breakfast was in a bag, but you could preorder from a list. There are lots of dining options nearby. We enjoyed our stay.
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Date of stay: August 2020
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from xavier icardo, Owner at Microtel Inn & Suites Casselman
Responded 21 Aug 2020
Magy2008, thanks for your review and we hope to welcome you again soon !
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
mslade wrote a review Aug 2020
Canada311 contributions143 helpful votes
Easy check in and check out. Lots of parking. Close to restaurants.
Due to Covid, breakfast had choices which you pick the night before on a form and was ready for you in a bag in the morning. Great way to deal with not having the usual breakfast.
Room was clean, bed comfortable, bathroom clean. I would definitely stay here again.
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Date of stay: August 2020Trip type: Travelled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from xavier icardo, Owner at Microtel Inn & Suites Casselman
Responded 21 Aug 2020
mslade, thanks for your comments and we hope to welcome you again soon !
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
cabasto wrote a review Jan 2020
Ottawa, Canada37 contributions11 helpful votes
Booked a room at Microtel thinking I was doing it at their website. Wasn't informed I had been redirected to Reservations.com website.
After entering all the information , credit card number, etc. got an email saying everything was ok. Also got a reservation number.
We arrived at the hotel in the evening, after a long drive, with three kids , and a horrible winter weather .
The front desk staff informed us that not reservation was made on our name. No information on the computer, and asked for us to call Reservations.com!
I was expecting them to do that!
Anyway, after about 30 minutes everything was fixed. I still don't know what the problem was, and no appologies were given.
The booking was for a room with two queen beds, we got a queen bed and a sofa.
The rooms at the hotel are nice, clean, bright, cozy.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
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Response from PPaquettte, Manager at Microtel Inn & Suites Casselman
Responded 12 Jan 2020
Dear guest, I truly apologize that you didn't enjoy your experience. I understand how confusing booking online may be with all the ads for third party website showing up first in the google search. Unfortunately this is out of our control. I always suggest guest to ensure they are on the brand website which in our case will be the chain wyndham. I also apologize that the front desk agent didn't address your issue more efficiently and explained better how to resolve such a situation. The front desk agent recommended you to call the third party agency yourself since we do not have the authority to modify or cancel a booking on a guest behalf. These third party reservations ( when they actually show up in our system) are all blocked off in a way that even hotel staff cant modify anything. She probably just wanted to make sure that you would not get charged or that you would get refunded properly by this third party booking and not charge you twice. As for the room type, I apologize again. We usually do have room with 2 queens available but sometimes they do sell out. I would require more information to look into that. Overall I hope that you enjoyed the hotel itself and we hope to see you again in the future. Please remember that if you are still having any issues regarding the third party booking to contact me directly and I will assist you as best as I can to get everything resolved. Kind regards Pamela - manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
rwheeler2019 wrote a review Nov 2019
Montreal, Canada1 contribution
Very good value. Clean. Staff was very helpful. Easy to find. Not too far from the places that we had to visit. Not a very scenic location but quiet. Room was small but very well laid out. It had a fridge with a freezer which was helpful and a microwave which we did not use but could be handy on other occasions. Bath towels were a bit small but the room came with extras.
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Date of stay: November 2019Trip type: Travelled with family
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Review collected in partnership with this hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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paulj6879 wrote a review Oct 2019
London, Canada1 contribution
This hotel is very hard to get into as there is lots of construction going on in the area with workers staying here while in town. I cal the hotel direct in order to reserve a room as all online sites said it was sold out. Staff was extremely friendly and went out of there way to help and answer any questions. Restaurants are very close also, with many to choose from. I would defiantly stay here again. I stay in a lot of hotels on business and I believe I had probably the best sleep here compared to most hotel that I stay in (Marriott's, Hilton, etc) Thanks, PJ.
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Date of stay: October 2019Trip type: Travelled on business
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Review collected in partnership with this hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Questions & answers about the rooms

Answer from fancydancer33
Jul 2017 |
yes! Every room has microwave and fridge 😁
0 votes
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