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All You Need to Know About the Pool
at Hampton Inn Omaha Airport

Pool & Beach (4)
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Guests1 room, 2 adults, 0 children
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Pool review highlights
Staff didn't address curfew Pool and elevator dirty Staff not friendly upon arrival. Lobby area dirty at night with lots of...
... cushions which was just flipped over upon arrival - the pool was always out of towels - when we tried calling the front...
... up to snuff on cleanliness. Apparently someone puked in the pool and two days later it still wasn't cleaned. My guest room...
Featured pool amenities
Indoor pool
Heated pool

Reviews that mention pool

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Staff didn't address curfew
Pool and elevator dirty
Staff not friendly upon arrival.
Lobby area dirty at night with lots of traffic.

Digital key not reliable for all entries.
Housekeeping didn't happen until late afternoon.
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Date of stay: June 2019Trip type: Travelled with family
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Review collected in partnership with Hampton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from Calvin-HiltonHelp, on behalf of management at Hampton Inn Omaha Airport
Responded 9 Jul 2019
We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
There were cobwebs in the lamp shades - white stains on one of the couch cushions which was just flipped over upon arrival - the pool was always out of towels - when we tried calling the front desk the two times we did no one ever answered so when I walked down to the front desk I still found no one at the desk and a line of 4 couples waiting to check in - also, the beds were absolutely the hardest, most uncomfortable beds ever.
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Date of stay: May 2019Trip type: Travelled with family
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Review collected in partnership with Hampton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The facilities were not up to snuff on cleanliness. Apparently someone puked in the pool and two days later it still wasn't cleaned.
My guest room was only half way clean with dirt in the bathroom and stains on the carpet. I feel like I could have gotten a room for less than 100/night for this experience. The worst was the a/c unit banging so loudly that I couldn't sleep. After driving 13 hours and having to wake up early for a flight the next morning I was very displeased. I have stayed at other Hampton's this was not what I expected.
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Date of stay: April 2019Trip type: Travelled on business
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Review collected in partnership with Hampton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
We were in town for a volleyball tournament. We arrived around 4:30 and I informed the less then pleasant front desk person that I had trouble with the website. I needed an allergy free room and was unable to request it online. When she brought the pillows up to switch she was extremely annoyed. I also searched on hilton's website for a hotel with a hot tub and this property came up as having one. It does not. I was extremely disappointed. The pool was also very small, not ideal for the amount of guests using it. At the end of our day we stepped out for dinner only to come back and find no parking spots. After the same less than friendly front desk person threatened to have me towed, I asked her for a better option. She then snapped at me and said there is parking spaces all around the hotel and i should pick one. I couldn't believe how unprofessional she was. I parked parallel along the side of the building. My last complaint is the screaming children in the hallway all hours of the night. We counted 6 kids and 3 adults coming out of the room across from us. This made our sleep impossible. The next day I complained to the front desk and a different woman working could care less about how awful my stay was. Her excuse was we have kids staying here on the weekends. I have never been treated so badly by a Hampton. I will NEVER go back. I didn't receive the Hampton Gurantee either. So disapointed.
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Date of stay: March 2019Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from Chris S, General Manager at Hampton Inn Omaha Airport
Responded 4 Mar 2019
Dear cbecks2016, Thank you so much for sharing these comments with me. We want every guest to feel happy and comfortable when they stay with us at our hotel. I have shared this with my AGM as well, to have this situation handled with our front desk right away. President's Day Weekend, we have a large tournament for volleyball in town, however, we do have ways to make sure all guests are comfortable and respect others. We are also working on back up options for parking for large events like this. I would like to talk to you about this more as well. Please reach out to me anytime at 712-847-0699 and we can speak more about this. Thank you again for sharing this all with me.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beautiful new hotel close to the airport and downtown. Lobby is modern looking and fresh. Staff was polite and prompt. We did not stay long due to a late check in and early flight the next morning. This place would be excellent for an extended stay with the pool and fitness room.
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Date of stay: January 2019Trip type: Travelled with family
Value
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Location
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Review collected in partnership with Hampton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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