Stayed in a renovated double queen room at the Lodge for just one night as a family get away. The property is great- even in the snow we walked to the lake and down some of the boardwalks. Ate at both of the restaurants inside and played racquetball. I loved these things about the Lodge.
The price point is very low for a “resort” which means many can afford to stay here, but it also means many will stay here. There was a birthday party across the hall and next door to our room. Our kids mainly want a place to swim and when we went to the pool I counted 47 people in it at one time, and don’t even think about getting in the hot tubs. The hotel could really use a staff member to walk the halls, not technically security, but it would really cut down on the amount of unsupervised kids running/screaming/slamming doors/trashing the place if they knew staff was watching them (because their parents definitely weren’t). For this reason (so much constant chaos) I don’t think we would return.
Stayed overnight in a two queen room. Very nice gentleman at check in, extremely helpful with maps, etc. Our room had been recently renovated with a large shower that had multiple spray jets and a rain shower head. (I couldn't figure out how to turn it on!) The toiletries are all in large "pump" containers. Not a big fan of this. Our room on the first floor had a nice view of Lake Erie, two chairs and a small table on the patio. There is coffee in the lobby 24/7. The pool and hot tub area were very nice and clean. Lovely property with bike trails throughout. Had dinner in dining room; good steak and pork chop.
Beautiful grounds and facility for a wedding! Problems with the room keys not working consistently was an issue but staff was very accommodating to continue to reset them.
I felt like I was at a Hallmark wedding during the reception! Loved all the twinkle lights!
We arrived at the property around 2:30 on the day of check in, hoping to check into our room early. Front desk was very nice and informed us that our room was not ready but gave us a key to get into the pool area, but to come back around 3:00 to see if our room was ready. So we walked around the grounds, which were lovely and promptly returned to the front desk at 3:00. To our surprise our room was not ready and was not given a time to return. We ended up waiting another 30 minutes and checked back with the front desk to see if the room was ready. It was not. At this point we were getting frustrated, we had to get two adults and 3 children under 5 ready for a wedding at 5:30. We finally got into our room at 4:00 and you can could clearly tell that the housekeeping was rushed, as there was still soap scum and hair's left in the bathroom. I understand that the property was having a complete turnaround but you have to be prepared to allow guests into their rooms at check-in. There was two weddings that were going on at the same time and when we were in line there was bridesmaids trying to check into their rooms. There is room for improvement. Oh and the in room amenities are in the bulk dispensers.
This was my first visit to the lodge. Initially, I was struck by the beauty of the natural surroundings and the lobby upon my arrival. However, when I entered my guest room I was disappointed to see that the bathroom was in desperate need of remodeling/updating. But, at least my room was clean and I did have a lovely view of lake Erie. However, there were many places on the second floor where the wallpaper was cracked and peeling and it had an overall effect of crumbling cheapness behind the facade. It didn't help that many of the beautiful views of the lake were marred do to filthy windows that had never been washed. Sadly, I was also very disappointed whenever my son and I used any of the equipment provided to the guests for their entertainment some of which we were actually charged a fee, which is not made clear on the lodge's website.The croquet set was handed to us in a bag that was literally in rags, with poles sticking out of it. The croquet set itself had many pieces that were broken. The bicycles we rented were in horrible shape, many of them rusted, their chains off, and none of them cleaned. I had to deal with cobwebs trying to get them out of the rack. So what was the saving grace of this lodge? There is a lot to do in this area, but come prepared. Bring your own bikes, kayaks, archery equipment, fishing supplies, go birding, etc. The rooms are inexpensive, the food is nothing to write home about, but the staff is very pleasant. A deal for families with kids.