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All You Need to Know About the Pool
at Holiday Inn Express & Suites - Harrisburg West

Pool & Beach (6)
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Guests1 room, 2 adults, 0 children
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US$84
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Free cancellation until 03/10/20
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Pool review highlights
... was to slow for my online seminar to stream. The heated pool should say heated pool room the pool is freezing. Then...
... Room was great with lots of room for all of us. Used the pool - small - but we were the only ones in there - so it worked...
... when I had arrived a little early. Because of my injury, through no fault of the hotel, I was unable to try the pool or spa.

Reviews that mention pool

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Patrick H wrote a review Sep 2019
Hagerstown, Maryland7 contributions
+1
The internet was to slow for my online seminar to stream. The heated pool should say heated pool room the pool is freezing. Then there was the tub. No stopper so I guess they are to cheap to just put showers in. What is with the set up for shampoo and conditioner.no bottles.
Haven't even got to the bed yet I am a little worried but it is just one night. Let's pray. You can see the dibits in the bed. Haven't even sat on it yet.
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Date of stay: September 2019Trip type: Travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Josh-2055, General Manager at Holiday Inn Express & Suites - Harrisburg West
Responded 17 Sep 2019
Dear Guest, Thank you for taking the time to post your feedback. If you are ever staying with us again in the future, we ask that if you have any issues, please don't hesitate to let us know about them in person. We have plenty of stoppers for the tubs if one is missing. We are glad to turn up the heat in the pool if it isn't to your liking & we can run diagnostics on our dedicated fiber internet line to make sure the internet is in tip top shape for you our valued guest. We truly hope that we get the opportunity to serve you again in the future. Have a great rest of your day.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
nloughead wrote a review Aug 2019
Baltimore, Canada190 contributions38 helpful votes
Check in was quick, the staff friendly, upgrades and extras explained well. Room was great with lots of room for all of us. Used the pool - small - but we were the only ones in there - so it worked out well. Breakfast well stocked.
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Date of stay: August 2019
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Josh-2055, General Manager at Holiday Inn Express & Suites - Harrisburg West
Responded 4 Sep 2019
Dear Guest, Thank you for the excellent review! It is a pleasure to hear that you had a great experience with our staff, breakfast, rooms & pool! We look forward to the opportunity to serve you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
jono64a wrote a review Jul 2019
Atlanta, Georgia128 contributions6 helpful votes
I appreciate their arranging an accessible room with a walk-in shower because of my broken ankle, after we changed the booking in advance. This shower stall unlike some in other hotels was well designed to avoid flooding the surrounding floor, because it was at a slightly lower level.

Hollyde (from the Visayas) at the front desk was very friendly and helpful, e.g. in arranging for the room be ready when I had arrived a little early.

Because of my injury, through no fault of the hotel, I was unable to try the pool or spa.
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Date of stay: July 2019Trip type: Travelled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Josh-2055, General Manager at Holiday Inn Express & Suites - Harrisburg West
Responded 6 Aug 2019
Dear jono64a, Thank you for taking the time to post this wonderful review, we truly appreciate it! We are so glad that Hollyde was very friendly and helpful during your stay with us here at the Holiday Inn Express and Suites Harrisburg West. We look forward to seeing you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zildjian12 wrote a review Feb 2019
PA32 contributions9 helpful votes
Shanta was so accommodating from start to finish! The room was great - spacious and clean. No noise was heard from the interstate. Although we didn't eat the breakfast (I was having a procedure at the surgery center that morning), it looked wonderful! Little omelets, pancake maker, bacon, sausage, cereal etc. There is also a work-out room and indoor pool. Parking was free and it had a covered garage - this was great so we didn't have to scrap off ice or snow off from our vehicle in the AM. A lot of places to choose from for food delivery to the hotel also. There is a nice list on the counter at check in to look see. This was a great experience even tho the reason we were in town was not for pleasure. If a family member is at the hospital next door, this is a great place to stay - very convenient. Thank you Shanta for taking such good care of us!
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Date of stay: January 2019Trip type: Travelled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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marsh252 wrote a review Jul 2017
Edinburgh, United Kingdom5 contributions4 helpful votes
Do not stay at this hotel unless you are really desperate. The overall standard is very disappointing. When we opened the sofa bed the mattress was disgusting. It appeared to have been eaten by something. The hotel is old and living in the past. This may be acceptable in American standard but nothing like the standard expected from a Holiday Inn Express in the UK. Poor breakfast, even saw the manager picking meat from the breakfast bar with his hands. This hotel needs to review it's standards and renovate the smelly old carpets. The swimming pool is also old and uninviting. Even although it is only a 2 star hotel it is no better than a motel.
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Date of stay: July 2017Trip type: Travelled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites - Harrisburg West
Responded 14 Aug 2017
Hello marsh252, Thank you for taking time to leave us a candid review about Holiday Inn Express And Suites Harrisburg W - Mechanicsburg PA. I recognize your stay was not 100% satisfactory because of issues with the breakfast, condition of the sofa bed and level of service received. IHG values your experience with our hotels. I have sent you a private message so we can gather some additional information regarding your experience. Please allow us another chance to make things right. Looking forward to hear from you soon! Warm Regards, Ronald R. Case Manager IHG Service
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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