We decided to book La Finca Vida Loca because of the other reviews and the serene vibe of the place. We were also getting married the week we booked in Benalmadena and so wanted a nice cosy place to stay. Teddy and Willem far exceeded our expectations in every department, the hospitality, attention to detail of the entire B&B and personal touch was the best we have ever had. We spent evenings chatting and drinking and laughing by the pool. They gave us advice on trips, restaurants and local amenitites. So friendly and approachable and they work really hard everyday to give guests a memorable experience. At times we felt like Teddy was more of a mother to us than a B&B owner and Willem is awesome keeping the pool area looking beautiful everyday and a great laugh. We even had wedding decorations on our wedding day around our room and other lovely little touches that were unexspected. We had a genuine sadness when leaving after developing a great bond, we have decided to return next year no excuse, even if we have to hitchhike..we'll be there. Dankuwel voor alles, een gelukkig vakantie X
Me and a group of 12 stay here for a hen. The accommodation was top class, the decor was beautiful. On the first night the owners had made us feel welcome and offered us to cook our pizzas we bought from the local grocery store in their oven as we didn't realise there wasn't an oven in our apartment. We were very grateful of this! The next day it just went down hill from there... the customer service we recieved as individuals and as a group was appalling! We were treated like children! We did not any stage be rude to any other guest staying infact we were made feel that uncomfortable we couldn't even enjoy ourselves. We felt like we were being watched at all times. At one stage I got approached by Teddy and made feel very intimidated! I was told we were Nothing but "pigs" and "not normal people" and asked did I do this at home... all because we had make up on our towels. I'm sorry but I've previously worked in a 5* hotel and make up is easily removed from towels and it isn't a big deal. But on the topic of that, me working in a 5* hotel in house keeping, not under any circumstance would we have been unprofessional in providing our service. Meanwhile in finca La Vida Loca, ek gecko grande... I landed back to my room on two different occasions and all my valuables that I left on my bed were moved to the opposite side of the room and placed into a completely different suitcase that wasn't mine!! This is totally unacceptable. Under no circumstance should you touch or move your guests stuff around the place! Teddy let her self in everytime we left the bnb. On the Sunday night I choose to stay in as I was unwell.. My friends weren't left in the taxi bus 5minutes and I had heard the front door open only to be greated with Teddy with, "oh u are here".. And closed the door. Instead of apologising and realising and maybe letting herself back out she then decided to let herself on down the hall and went into the other girls rooms and banged and made noise, I felt soooo uncomfortable!! I thought it was sneaky and unprofessional. There's no way "housekeeping" needs done few times a day.. If that was the case why didn't she leave us toilet roll?? We were given 4 rolls between 12 people over 4day period.it was a total disgrace!
Overall accomadation 10/10
Customer service 1/10!!
Great decor, layout of premises was good, pool and chill out areas were lovely
One key per apartment, it was difficult when there was 5 -7 in each room as we were arriving home at different times. I asked owner for extra key and she said there was only one per apartment.
Owner made us leave room unlocked at night, which made us feel not very safe, especially when we didn't know everyone in the villa.
No safe in room, when we arrived back clothes, suitcases were moved, we had money and passports in them. This was a violation of our privacy.
Aircon, owner kept telling us to turn it off, as it wasn't included, for the price we paid it should have been, or else ask us to pay extra instead of complaining and entering room.
Water was not working for a few hours one day, which meant no toilets, shower or water.
This place could be 5 star if owner put themselves in guests shoes.
We stayed at this beautiful boutique B&B (which is more like a hotel) run by a wonderful dutch couple. The room was great, clean and beautifully decorated, but the environment around the pool and the different buildings were so beautiful you just want to stay forever. You can tell the owners are in to interior design. The place is well kept and well managed.
This place is perfect if you want to relax and hang out, or if you need peace and quite while working. To get there you need to go by car and the road is a little rough. The place is a bit “on it’s own”, a hidden oasis.