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All You Need to Know About the Rooms
at Candlewood Suites Weatherford

Room/Suite (20)
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Guests1 room, 2 adults, 0 children
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US$94
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Room review highlights
I stayed at this hotel recently and purchased my room through trip.com. It is supposed to be a non-smoking facility. I am...
... Cigarette butts on floor and front desk not very freindly. Room smells and A/C on last leg. No continental breakfast wifi...
Never stayed at Candlewood Suites before. I was surprise when I walked into the room. It was big with a full-size refrigerator...

Reviews that mention rooms

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DOontheGO wrote a review Jun 2020
Midland, Texas46 contributions8 helpful votes
I stayed at this hotel recently and purchased my room through trip.com. It is supposed to be a non-smoking facility. I am highly sensitive to cigarette smoke. The first room I was sent to had a strong smoke odor. I contacted the front desk and she apologized and assigned me to another room. Once I had my computer equipment unpacked in my new room I pulled back the covers and there was an issue. The front desk clerk promptly came up and corrected the issue and she was very apologetic and had such an amazing attitude about everything. I want the owner to know that they have a valuable asset in Autumn and I hope they are giving her the value that she is bringing to their establishment, because the housekeeping is lacking and Autumn is going above and beyond her duties to compensate for your housekeeping staff. The next morning my built in blow dryer was not operational, a new front desk person was very helpful to come up and assess the dryer and she was apologetic and made a room available to me to use the blow dryer. They also offered me a Waffle House voucher, which I didn't take. If not for the friendliness, responsiveness, and good attitudes of the front desk staff, I probably would give this facility one star.
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Date of stay: June 2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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BrentP wrote a review Mar 2020
3 contributions
Got in around midnight and was exhausted. Cigarette butts on floor and front desk not very freindly. Room smells and A/C on last leg. No continental breakfast wifi basically trash.
Next day I checked out 42 minutes late and they charged me for extra night. Manager (Ms Jiminez) is unprofessional and has no business being in hospitality business.
I left a review that was fair and she emailed me a very unprofessional email.
No way in h*** I would ever stay there again.

Don't do it.
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Date of stay: March 2020Trip type: Travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Bobby Blackman wrote a review Jan 2020
7 contributions1 helpful vote
+1
Never stayed at Candlewood Suites before. I was surprise when I walked into the room. It was big with a full-size refrigerator extra large microwave and a big walk-in bathroom. Pots and pans silverware and more. Even had Tupperware and glasses. Stove and sink with free Coffee and Microway popcorn. Very Nice bed with pillows that are marked soft or firm. WOW!! Nice and clean it was perfect. I highly recommend this hotel Candlewood suites in Weatherford Texas!! Great room rates and a indoor heated pool!! I was really impressed!! 0 Complaints!👍
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Date of stay: December 2019Trip type: Travelled solo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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gustav2011 wrote a review May 2019
Louisville, Colorado758 contributions189 helpful votes
I’d say an average Candlewood with a very good and conscientious front desk young lady. The room sort of smelled like smoke and furniture and walls were visibly worn. Everything was old and had seen better days but the cost/point cost was reflective of the condition. For a night it was fine.
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Date of stay: May 2019Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from IHGService, Guest Relations Manager at Candlewood Suites Weatherford
Responded 8 Jun 2019
Hi gustav2011, Thank you for your feedback. Our hotel promises a warm welcome with exceptional comforts and I am happy that the front desk delivered the joy of travel. Our property offers relaxing rooms and it is frustrating we were not able to meet your expectation due to the unfavorable scent endured. I have alerted the relevant departments to uphold the standard we take pride in. I am positive that necessary actions will be put in place to eliminate the shortfalls. I hope you will give us a chance of staying with us again to show you that your unsatisfactory stay was an exception. Happy to assist, Clarisse S. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
John and Desire... C wrote a review Dec 2018
Fort Worth, TX310 contributions113 helpful votes
We checked into the Candlewood Suites and our room was extremely dirty. The shower curtain actually had blood on it and a 2in stream of toothpaste that someone had squeezed out the toothpaste tube. In addition there so much dust on top of the fridge you could write in it, the fridge was dirty and had several leftover foodstuffs, the microwave had splatters all over it, the floor was sticky, and our potato peeler was so rusted it was unusable. We checked in about midnight, so I called the next day to ask thsee issues be taken care of, the only thing the Housekeeping did was make our bed and change out the shower curtain..... everything else wasn't touched. Saturday morning we walked outside and the stench of smoke was unbearable. We actually thought the housekeeping ladies were smoking in the hall. When we came back about 3 p.m., the stench of smoke had not subsided. We called the front desk and found out that there are smoking rooms on every every floor. They put some type of device in the hall that was supposed to make the smoke better, but our hotel room still reeked of smoke.... it smelled like a den of iniquity. We called and asked that they put something in our room, and the manager said they could only put a smoke dispenser in a room for an hour because it was expensive. The best part was, the manager called me back from a bar and admitted he was in a bar. I would think that you could actually walk outside and make a phone call in a professional manner. Simply saying that what we wanted was way too expensive, and we would have to deal with smoke until tomorrow....is inexcusable. The best part was we asked to be moved about 3 p.m., and the manager said no. So it was definitely his fault we weren't moved to an acceptable room, I'm sure they just didn't want to be out the additional money, which they would probably make plenty of money if they provided decent service. The best part is, our insurance is going to move us to a different hotel that is non-smoking, and we are definitely going to let our insurance company know what a terrible experience we've had. They would probably make a lot of additional money, if they just helped their guests out by providing clean rooms and hotel floors that were non-smoking. In addition to everything else, we have a couple lights out, and the the thermostats on the wall were completely dead, dents in the walls, and the hooks on the back of our bathroom door were missing. Overall this hotel feels extremely run down although I think it's fairly new.
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Date of stay: December 2018Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from IHGService, Guest Relations Manager at Candlewood Suites Weatherford
Responded 16 Dec 2018
Hi desjohn_tx, Thank you for sharing an account of your visit. It seems we missed the mark this time, especially with the room's upkeep. I'm sorry you were disappointed. I would like the opportunity to look into this further. I have sent a private message to gather additional detail. We find fulfillment in meeting our guests' needs, and I look forward to helping you further! Again, thank you for choosing us. All the best, Anna R Case Manager IHGService
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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