I was very disappointed with Tiki Wa B&B. I had read all these great reviews and so happily booked 3 nights and paid my few hundred dollars.
The check in time was 3-7pm, I arrived at 3:15 to find no one was there. I had my 5 year old and had to try and figure out which room we had while 2 huge dogs were licking us the whole time we found the room and brought our stuff upstairs. The room was very small even though called a “suite”; there was no room for an extra kid’s cot and walking space with the queen bed in the room. The room had 2 windows cornering each other and was very hot (overlooking the roof of the rest of the house and a huge cable antenna.)
I opened the two windows to find out that one of the two screens was mostly gone, so half the window was bare. I went in the bathroom to find a mosquito which I took some effort to kill. I wanted to talk about the screen and the heat of the room (not being able to open window to ventilate) to the owners, but since no one was there, thought to wait until later.
I came back to the room a little after 7pm and no one was there again. I called - no answer and then sent a message - again no answer. After a little while I decided to go to the restaurant the owner had mentioned has good food to see if I can find someone. It was pitch dark at this time, and I could not find the place easily and could not see where to park (no lights on road). Finally found somewhere to park and found the place. It was a restaurant type bar with live, very loud music. I asked the staff about owner of B&B and they signaled who the owners were.
The owner looked straight at me, and I signaled him to come so we can talk, to which he pretended not to see me. I did not want to walk across the floor right in front of the very loud singer with my child to talk to him, especially since it would be too loud to talk there. Since I was repeatedly ignored I took my child by the hand walked across the bar (child holding his ears) and went up to the owners who were very defensive and rude. I immediately felt ripped off and that I would not be assisted to enjoy my stay there nor would I receive any kind of refund. It was 9pm and the owners assured me that they would refund me and I should stay the night since it was so late by then. I agreed and went back to the room and tried to rest (with one window open.)
The owner came in a couple of hours later and I could here swearing that was directed at me. I felt violated, trapped, with no where to go - an unwanted stranger in a hostile land. In the night the refrigerator was rubbing against the cupboard it was in, so I unplugged it to stop the noise. A few hours later very loud ice defrosting sounds began, so I there was loud noise either way.
As you can imagine, I did not sleep one wink and was exhausted by morning. I asked the owners to excuse me (refused to eat breakfast) and asked if I could have a refund so I can find another place to stay, to which they replied, “No way. This experience has made me very wary of booking any B&B in the future where I have to pay all my money upfront with no hope of a refund if the place/services turn out to be of the lowest order.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC