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All You Need to Know About the Pool
at Royalton Park Avenue

Pool & Beach (61)
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Guests1 room, 2 adults, 0 children
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Pool review highlights
... had a separate tub and shower. We also loved the rooftop pool. We didn't get in the pool but the view was really, really...
... by the maid. We arrived sat night and were kept awake by the pool bar noise. It was OK every other night as it was not open so...
... in January 2020. NYC has so many choices and the roof top pool, and central location got my attention when I was booking. I...
Most popular question about the pool
... 3 nights I’ve emailed but no response as of yet I would like to know if the rooftop pool/bar is going to be accessible for us at this time as it’s a major factor of us...
Answer from Vincent Vienne
Feb 2020 |
... your question. We often have private event inquiries for the pool and unfortunately there is no way to guarantee that the...
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Reviews that mention pool

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Sheba L wrote a review Mar 2020
Washington DC, District of Columbia21 contributions12 helpful votes
We had a wonderful visit to New York City and The Royalton Park Avenue was the cherry on top! The hotel is just a short distance from the magnificent Time Square and many other attractions (ex. Empire State Building, Flatiron building, Union Square). The Royalton is situated on the corner of 29th and Park Avenue (great location), giving us many options. We literally would walk outside the hotel and just start walking because there were so many things to explore. The Royalton is fashionable, metropolitan and hip. It is tastefully refurbished and has a touch of old-world charm and upbeat modernism. I was happy that the front desk staffer asked it we wanted to upgrade to get a balcony because it was such a nice view. We received an 11th floor room (clean room) with a partial view of the Empire State Building. We could see the top of it as it was changing colors to reflect Valentine's Day. We loved the modern bathroom that had a separate tub and shower. We also loved the rooftop pool. We didn't get in the pool but the view was really, really nice. It was very cold, as it was February. We could see steam coming from the pool, which created such a picturesque scene. Hotel guests were in the pool enjoying themselves and the awesome view. The rooftop bar/lounge (next to the pool, but inside) is where hipsters and sophisticates gather for hot music, nice cocktails and a laid-back, retro lounge atmosphere. The Bartenders and hosts were nice, accommodating and professional. I came back to the bar for a second night but couldn't remember the name of the cocktail I had the night before because the bartender (I believe he was from California) designed a special cocktail for me. He remembered it and remade it for me!

One of the best parts of the Royalton Park Avenue was a hotel staffer named "Juan" . He was the nicest, most personable hotel staffer we have met in the United States. And we travel a lot (domestically and internationally). There is only one other hotel staffer who had his great disposition and he was in London at another 5 start hotel. Juan, you made our trip to NYC memorable! You're phenomenal! Keep doing what you do. Your top-notch personality and disposition makes all the difference!

We recommend staying that the Royalton Park Avenue. We will return. Thank you to all that accommodated us during our visit.
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Date of stay: February 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from VincentVienne, Managing Director at Royalton Park Avenue
Responded 30 Mar 2020
KrisL791, we are very grateful for your wonderful review, and I am proud to share your exceptional feedback with Juan. We're thrilled to know he made your trip to New York especially memorable. On behalf of the team, we all look forward to welcoming you back in the future. Warmest Regards, Vincent
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Anthony C wrote a review Feb 2020
6 contributions
Stayed 5 nights in feb. Hotel is central for most of the iconic sights. Hotel is good looking inside and out. Check in was only ok as the gent did not seem Interested. No mention of what sights etc were around the hotel or explantion of what the hotel offered in facilities or the destination tax. Every other member of staff was excellent over our stay. Special mention for the concierge gentleman who was really helpful and the gent who was on the front door. Rooms were large and spotlessly kept clean by the maid. We arrived sat night and were kept awake by the pool bar noise. It was OK every other night as it was not open so late. Many bars and restaurants close by. Also excellent coffee house over the road. A really good hotel for a break in new york and we would defintley stay again. Would have gave it 5 stars if the check in was better.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from VincentVienne, Managing Director at Royalton Park Avenue
Responded 2 Mar 2020
Anthony C, thank you for your review. We are delighted you enjoyed your stay overall and appreciate your feedback. I'm reviewing your notes with the team so that we can ensure better consistency. We all look forward to your return. Warm Regards, Vincent
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
DerbyRam23 wrote a review Feb 2020
Toronto, Canada127 contributions99 helpful votes
I stayed at the Royalton Park Avenue for a weekend break in January 2020. NYC has so many choices and the roof top pool, and central location got my attention when I was booking. I was not disappointed- this hotel is amazing!

An Uber from LaGuardia cost 50$ with all taxes. The check-in was quick and friendly in the newly renovated lobby. I booked a deluxe king which was very spacious and provided a nice seating area and large bathroom. The room was impressive but next time I will upgrade further and get a view of Park Avenue for people watching. The gem of this hotel is really the roof top pool. Open year round you can swim indoors to out. Imagine a snowy January evening swimming in the heated pool with the snow falling and an incredible view of the Empire State Building all lit up. This was the number one highlight of my trip!!

The Royalton on Park is in a great location in midtown Manhattan. Close to the subway that will take you anywhere you want to go. There are many wonderful restaurants nearby. I loved Bagel and Schmear a little unassuming bagel shop a few minutes walk away - they make an incredible and affordable breakfast.

I will be back!
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
3 Helpful votes
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Response from VincentVienne, Managing Director at Royalton Park Avenue
Responded 9 Feb 2020
DerbyRam23, thank you very much for your amazing review! I'm delighted to hear that you loved your stay with us, and especially enjoyed our pool. We would love to host you again the next time you're in New York. Warm Regards, Vincent
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lisa C wrote a review Dec 2019
Baltimore, Maryland, United States6 contributions7 helpful votes
The good- great rooftop pool which is heated for winter swimming, very large rooms and bathrooms (stayed in deluxe king), and excellent location. Friendly staff that was very accommodating, free champagne provided on Friday evening in lobby.

Caveat- the hotel is under renovation and the current lobby is less than impressive. However, we had no issues with hot water during our stay or the elevator (stay was right after Christmas). There was a weed smell in the hallway, though not our room. Management should do more to address this..
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Date of stay: December 2019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
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Response from VincentVienne, Managing Director at Royalton Park Avenue
Responded 30 Dec 2019
Lisa C, thank you for your great review. We're happy to know you enjoyed our pool and appreciated our service, above all. We take your feedback to heart and will most definitely address your notes. Hope to welcome you back for a perfect experience soon. Warm Regards, Vincent
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paul b wrote a review Dec 2019
2 contributions
We stopped here in a suite for 5 days in December. We picked the hotel for location and the reviews online. The hotel is currently getting ready for a makeover, so the normal reception is closed, an ad hoc one is available around the corner from the boarded up main entrance. Check in was pretty smooth, and a glass of prosecco was offered whilst we waited for our bags to be taken to our rooms. We decided not to wait around and instead explored NYC. We were told our bags would be taken to our rooms, 5 hours later they were still in the luggage hold, not an issue though. Most notable on the entrance to our floor (fourteenth) was the heavy smell of cannabis. You sign forms re smoking on check in, these are blatantly ignored. We had our teenage children with us, and they complained that their room smelled pretty strong of weed, which it did, I think either room 16 or 17 was on it everyday and it went ignored by staff. There was also a strong smell of cigarettes in this no smoking hotel. The day we planned to use the pool, access was denied due to a private function which was a bit of a downer. We knew there was a daily charge for services of $50 but if you don't read the terms, it might take you by surprise as you check out (we saw a few annoyed British guests). I would mark the hotel a 4 if it wasn't for the maintenance and cannabis. Great location though, and Churchills around the corner does a great cheeseburger and fries for $12.
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Date of stay: December 2019
Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from VincentVienne, Managing Director at Royalton Park Avenue
Responded 23 Dec 2019
Bangertree, thank you for your thoughts. We sincerely apologize for the inconveniences you encountered. We are indeed a non-smoking hotel and will be investigating this further. Hope to welcome you and your family back for a more perfect experience in the future. Warm Regards, Vincent
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Questions & answers about the pool

Answer from Vincent Vienne
Feb 2020 |
Thank you for your question. We often have private event inquiries for the pool and unfortunately there is no way to guarantee that the space will not be closed for such an event during that time. Warm regards, Vincent
1 vote
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Jay l asked a question Aug 2019
New York City, New York256 contributions107 helpful votes
Could I sneak into the outdoor pool here?
Answer from Vincent Vienne
Aug 2019 |
Jay2l0, thank you for your question. The pool is reserved for overnight guests only, but you are welcome to join us on the rooftop bar and lounge for cocktails if you are not staying at the hotel.
0 votes
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Answer from Vincent Vienne
Jan 2019 |
Hey London, New York here! Hope all is well. The information that most guest below provided was accurate. We charge a Facility Fee of $40 USD per night plus tax, per room. When booking, the total rate provided by the booking engine will include our Facility Fee in the "Total Cost", or indicate such charge. If there are any questions do not hesitate to ask, as we are always here to help. The Royalton is looking forward to meeting! Sietse N., General Manager
1 vote
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Doug d asked a question Nov 2018
Jersey, United Kingdom1 contribution
I understand the pool is heated. Can guests use it in December?
Answer from Vincent Vienne
Nov 2018 |
The rooftop pool is open all year round (unless a private event is taking place, which guest will be made aware of in advance)! A part of the rooftop pool is enclosed. Hope this helps! Sietse N., General Manager
1 vote
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Answer from Cheryl C
Nov 2017 |
I don't recall that the bathroom had two basins, but it was quite large with a separate bathtub and shower. I stayed in a king deluxe room with a pull out sofa bed and a small, very cool, balcony that over looked Park Ave. The pool is quite nice, but it closes at 7pm. and is generally filled with younger couples who are eating and drinking around the pool deck. Oh, and my room was quite large and could have sustained a rollway bed along with the other bedding choices.
1 vote
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