I loved the staff, and especially Auxiliadora who manages the place as a co-owner with her brother (I think I called her Maria when I was there because I couldn't pronounce her name...sorry). She was really terrific and went above and beyond to help this non-Spanish speaking Gringo, so thanks for that. I didn't have a reservation so I think there were only two vacant rooms, both at the very top of a steep flight of stairs and me with a huge suitcase, so that wasn't much fun. The room was quite small by American standards but I'm finding that to be very normal in Nicaragua since the three out of four hotels I stayed in were very small as well. Virtually everything a person needs is within a few blocks or right there at the hotel. They have a kitchen and the food I had was exceptional. The Garlic Steak was awesome, and one of the best I've had, so my hat's off to the chef (don't remember her name). The staff was very friendly and always had a smile. They close off the iron gate to the entrance fairly early but it does give a sense of security and there is always a staff member up, usually watching TV in the lobby. I loved that they have a small refrigerator/mini-bar stocked with munchies and drinks that seem to be fairly priced, and they have a gift shop in the lobby too. Oh, they also have hot showers, which apparently is uncommon in the rest of Nicaragua.
The small store next door is part of the business and you can find little things there like coffee, drinks, etc.., like a mini convenience store. WiFi was kind of spotty in my room but it was still accessible (the lobby and dining area were excellent for WiFi). The one thing I would recommend to the owners would be to get more comfortable mattresses as mine seemed a bit old and not much cushion to it, but I still slept well. When I come back to Matagalpa I will stay here again.
This place was just "okay" I thought.The staff was nice enough though.
It is close to the grocery store though, walking distance is like 1 minute away.
Showers were inconsistent with the temperature of water, no place to put your stuff down anywhere in the bathroom, the bedding was very sub par and the bedding comes undone from the bed extremely easy.
Also the room smelled old and kind of musty or maybe moldy.
It is loud at night on the inside with peoples televisions turned on loud enough that you can hear them everywhere.
Also they lock you in here and you have to have them unlock the door.
I don't think I would stay here again.
I stayed at two hotels during my time in Matagalpa -- La Buena Onda and La Estancia de Don Roberto. La Estancia was definitely the better choice for my needs. The hotel itself was full on the night that needed, so they offered me a fully furnished apartment across the street for $40/night. First of all, they let me check in early and had a worker take all of my bags over to the apartment to get me settled. The apartment itself was beautifully furnished and very clean. It had a private bathroom, refrigerator, stove, microwave, kitchen table, couch, and separate bedroom with two beds, wifi, and cable TV. After not being able to sleep very well the night before at La Buena Onda, I laid down on the bed and passed out immediately for a peaceful siesta that afternoon. The bed was way more comfortable and the location was much quieter. The shower is huge and had hot water the entire time I was there. Wifi was good and worked perfectly during my stay.
The location was great for walking through town. The best part was that they helped to arrange my transport to Selva Negra for the following evening. When they couldn't find a cab driver for the time I wanted, the owner had her husband drive me himself so I wouldn't have to worry about taking the bus and having to hike up to the resort with a giant backback. (I did pay for the ride, but having that as an option was greatly appreciated!)
The owners were warm and friendly and spoke wonderful English. I truly enjoyed my time at this hotel and will definitely stay there if I'm ever back in Matagalpa. In my mind, this should be the #1 hotel in the city.
This place had fine rooms - nothing special, but nothing bad. It was very clean and the bathroom was also very clean and had hot water. We did not have A/C but I think we could have paid extra to get a room with A/C. We didn't need it because Matagalpa is typically cooler than the rest of the country because it is more mountainous....so we actually wore sweaters at night. The breakfast was not included (which I had forgotten) but you can buy breakfast there. It was less exciting than most breakfasts, so if you have the time I would recommend eating eleswhere. The city has lots of good restaurants and we went to La Barista (a 5 min walk) the second morning for a pretty good breakfast and a real (not instant) cup of coffee! No one there (or seemingly anywhere in Matagalpa) speaks any english, so make sure you know some basic spanish if you stay here. One confusing, though not bad thing was that they close the main doors to the hotel at about 8pm and it looks dark. We didn't know this and came back from dinner at about 9pm with a couple of friends we had met earlier that day to share some rum with. We freaked out for a minute thinking we would be locked out of our room, but finally found a bell and a young woman let us in. We had trouble figuring out if that was typical and if we were just supposed to ring the bell when we wanted in or out after that time but I guess that's just how it is. Although there are several rooms, we were one of maybe two rooms in use at the time (beginning of January) and used the common area in the back that has tables to read and hang out.
I would recommend this place. The room was nothing special but comfortable and safe and a very good value.
La Estancia de Don Roberto proved to be a great option. I spent two nights here, and the room was sparking clean, comfortable and the staff was extremely friendly. Good wifi service and outstanding value. The bed was really comfortable and I slept very well! They have a good private parking area for their car. They also have some apartments, but I did not see them inside. I would certainly come back and stay here if I travel to Matagalpa again!