To start, this is a very nice hotel directly on the beach in Matemwe. The rooms are beautiful, if you stay on the second or third floor you will have a beautiful view over the ocean. If you are on the ground floor, not so much of the view over the ocean. The staff at the hotel is amazing but with one exception; the reception manager (?) that greeted us on arrival and checked us in and out are not the nicest one. I'm not sure if he just had bad days but he gave us a bad first impression of the hotel. Also during checkout his attitude left much to wish. We are not the only ones with this impression. Other than him, the staff is absolutely great! They help you with anything you may want with a smile!
The chef is also great but the menu is to smilar from day to day. If you stay for more than two days you will start to get tired of the food. Also the vegetarian options are very limited. The food the chef cooks is very taste I would just wish for more variety in the menu since the restaurant only offers a limited amount of dishes per day.
Our room on the third floor was beautiful with a stunning view. Nice and clean. Our bed however, not so nice. Or its comfortable but something was wrong with half of the bed, soft, saggy and old. You couldn't sleep on that part with our risking falling out. This need to be fixed. Its not okay to have guest sleeps in beds like that.
The beach by the hotel is beautiful. The hotel also has a lovely pool but they should check the chemical balance in the pool. It coloured our swimsuits green.
As in many places at Zanzibar the hotel has a problem with cats - they are screaming and fighting during the night. Since the rooms don't cancel any noise out this is quite disturbing during the nights.
I understand this review sound very negative but overall our stay was very pleasant but there is needs of improvements. I stayed in many places around the island and for what we got for the price we payed per night this hotel doesn't really live up to the standard you would expect. With small changes this could be done. Also the prices in the restaurant are higher than average compared to other hotels in the area. Another suggestion would be to use the beach to get more sun chairs with umbrellas. If you were not up early in the morning to book a chair with your towel you would struggle to find a chair available on the beach. More sun chairs on the beach would solve that problem.
A big plus for me is that this hotel is small and more private than other places. Its not crowded with neighbouring hotels. And its for sure a beautiful place with beautiful rooms! And the staff, they are amazing!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC