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All You Need to Know About the Pool
at Sitio Sagrado

Pool & Beach (16)
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Guests1 room, 2 adults, 0 children
US$132
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US$132
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Pool review highlights
... met with a kind female manager who said we can’t use the pool, we can’t use the outdoor seating, we can’t, we can’t, we...
... never been taken care off. All facades are in bad shape. The pool is green. Bathrooms very old and toooooo big. Our terrace...
... rooms are spacious and comfortable. The service could be better, mostly in the pool area. The spa is great and the food is ok.
Featured pool amenities
Outdoor pool
Heated pool

Reviews that mention pool

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Danny D wrote a review Feb 2020
5 contributions
We wanted to get out of Mexico City for a day trip. The town of Tepoztlán is about a 1.5 hr drive so it was a perfect fit. We called a few of the well reviewed hotels with spas and landed on a different location as well as this one.

We first stopped at our other choice but after seeing the grounds (which were super beautiful) we were met with a kind female manager who said we can’t use the pool, we can’t use the outdoor seating, we can’t, we can’t, we can’t...... because we were not considered hotel guests. We said we want to use your spa and that would mean we are guests. Anyway, long story short we decided that type of vibe was not welcoming and we would go where we are well received.

That’s when we got a lovely text from the people at Sitio sagrado!! They were so humble and kind and really felt like they were just waiting for us.

We arrived a few min later and were met with big smiles and friendly staff. The grounds err beautiful and the day was an absolute blast!

We each got a massage and facial and the treatments were fantastic. This coming from a NewYorker who gets treatments regularly.

I would say for a day of fun or a weekend away, give
Sitio sagrado Tepoztlán a chance, they will do their very best to make sure your stay is enjoyable.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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SeenByMyEyes wrote a review Mar 2019
Whistler, Canada1,591 contributions221 helpful votes
+1
This place could be amazing, but... it really needs to have a face lift. It still feels like a 1970s' hotel that has never been taken care off. All facades are in bad shape. The pool is green. Bathrooms very old and toooooo big. Our terrace had no umbrella to make some shade and the jacuzzi belonged to another era. It barely worked. But... room comfort was amazing. The views astonishing. First class and amicable personnel. Superb food. Beautifully maintained gardens and fountains. Beware... the is no wifi.
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Date of stay: March 2019Trip type: Travelled with friends
Rooms
Cleanliness
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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santsm wrote a review Mar 2018
25 contributions11 helpful votes
Tepoztlán is a place full of energy and Sitio Sagrado y one of the best places to relax with your loved one. The rooms are spacious and comfortable. The service could be better, mostly in the pool area. The spa is great and the food is ok.
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Date of stay: July 2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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FoodieChefDina wrote a review May 2017
Mexico City, Mexico4,549 contributions922 helpful votes
+1
This place used to be amazing and beautiful The place is still amazing, yet the hotel areas, pool area, and rooms need a lot of upkeep. The pool was freezing and water all dirty with leaves and insects floating around. There was only one person giving out towels, attending the bar area, serving the drinks, and running back and forth to the restaurant for the food ordered at the pool.
The place could be gorgeous.
We love the massages, staff is very attentive, always willing to help out or offer anything you might need.
Food in the restaurant is just okay, and to me it was expensive. The restaurant needs to add new items and more gourmet options. Also they might put different menus for lunch and dinner, not the same one. People planning on staying inside to relax all weekend do get bored for the same options lunch and dinner for two or three days, since the menu is not as extensive either.
There are many things broken down around the hotel...... lounge chairs, umbrellas, blinds in the restaurant window....it's not good image for the hotel.
The rooms need fixing up. Paint is cracking. Our friend's room was not good at all. They would not get hot water in the shower, the jacuzzi in the rooftop was all dirty and when they turned it on mud came out of it. The hotel maintenance confessed the jacuzzi had not worked for days. So why offer that room to a paying customer?

It makes me sad, to see such a beautiful place go down like this. We were told the owner does not want to invest in the place anymore.
So, before you take a chance and go, make sure the hotel maintenance is being done.
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Date of stay: May 2017Trip type: Travelled with friends
Room Tip: I love the room that has jacuzzi in the roof top.
Value
Service
Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Mario M wrote a review May 2017
New York City, New York9 contributions2 helpful votes
I love the common areas of the hotel . Also the massages and the spa are excellent. I was expecting more from the rooms amenities . The internet is bad and the tv cable is very basic.
There is one restaurant with a nice menu (nothing that you can not get in Mexico), nice place for a romantic dinner.
There is a pool and you can order drinks in the pool. The pool is not heat it , so if it windy , forget the pool.
In summary it is too expensive for the quality of the services provided
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Date of stay: March 2017Trip type: Travelled solo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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