We had to stay a night over in Harrismith and chose Sir Harry's based on convenience and few Google reviews.
We were charged an extortionate rate of R850 for one night. The room feels like a glamorous prison cell. It looks nothing like the photos. The towels were dirty. There is no en suite bathroom as advertised, but only a wash closet and open shower in the room. No ventilation for the shower, mould on the roof. The shower warm water ran out after 3 minutes. The sink taps do not have a gap between the sink bowl, so you can't get your hands under them.
The bed is a slab of foam. You'd be better off sleeping on your own jumper.
The furniture is vile and dilapidated.
There is no heating or air conditioning.
Teabags and coffee sachets are provided, but no milk! It is as if they are trying to grab a horrible review. Want to complain on site? Or need some assistance? You can't. There is no 24hr reception or phone in the room. We feel like we would've saved money and been more comfortable sleeping in my car, which is a hatchback Hyundai lunch box. We would have at least been warm!
Total items falsely advertised and not supplied:
1. Private bathroom
2. Free Wifi (needs to be purchased at reception)
I flagged this to the reception, who contacted the owner. I was promised a refund the next week. I have not received a refund yet and they have stopped responding to my emails. Shocking service and appalling integrity just compounds the bad experience here.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC