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All You Need to Know About the Pool
at Hotel Rafaelo

Pool & Beach (9)
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Guests1 room, 2 adults, 0 children
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Pool review highlights
... for 800 guests. Room was clean.If you have a room with land view, do not open the window or balcony becuse it stink sewage. There is a swimming pool, but we never used. Food- out of score 5 was 2.5. The hotel yard is large and nice. In my opinion this hotel it is not worth speeding money.
... cleaned it when we were away. Food was average sometimes it was cold but still big selection of food. Close to beach it has his own shop and big pool but many people are always there :D. Staff was very friendly very nice no problem with them even if we asked weird questions :). 5 stars only.
... give you an exact price but charge you as they like. Stayed for 10 days and was not able to change towels twice. My kids got sick due to swimming pool never been cleaned and when asked staff was told that can’t change water as cost a lot. This resort should be closed and should not be operating...

Reviews that mention pool

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Shqipe D wrote a review Jul 2020
Pristina, Kosovo6 contributions6 helpful votes
We arrived around noon, it was very crowded, staff was not prepared even though they had a reservation for 800 guests. Room was clean.If you have a room with land view, do not open the window or balcony becuse it stink sewage.
There is a swimming pool, but we never used.
Food- out of score 5 was 2.5.
The hotel yard is large and nice.
In my opinion this hotel it is not worth speeding money.
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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C R I M wrote a review May 2020
1 contribution
Hotel room was very good always cleaned it when we were away. Food was average sometimes it was cold but still big selection of food. Close to beach it has his own shop and big pool but many people are always there :D. Staff was very friendly very nice no problem with them even if we asked weird questions :). 5 stars only.
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Date of stay: June 2019
Value
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Fatmir C wrote a review Aug 2019
3 contributions1 helpful vote
Attended site for a holiday and this is most terrible hotel/resort. Staff that can’t ever give you an exact price but charge you as they like. Stayed for 10 days and was not able to change towels twice. My kids got sick due to swimming pool never been cleaned and when asked staff was told that can’t change water as cost a lot. This resort should be closed and should not be operating at all. Deffenetly no starts for this this is works place in planed.
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Date of stay: July 2019Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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DrFrisbie wrote a review Sep 2018
Del Mar, California172 contributions138 helpful votes
A large hotel and resort directly on the coast. Friendly and helpful staff. We had meals included in our rate; the food was healthy and good.

Oversized pools with lots of space for the kids to play. Direct beach access with tents and chairs.

Housekeeping staff was friendly and helpful. We had warm water for our showers and we did not have any power outages or other issues.

The mountains and coastline are beautiful.
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Date of stay: September 2018Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 Helpful votes
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Yllka R wrote a review Aug 2018
11 contributions4 helpful votes
+1
I would like to warn everyone attempting to book into this hotel/resort to stay well away this is literary the worse hotel I’ve ever been too , we booked in advance and arrived on the 13th of August to get told on arrival that our room was sold to someone else , we booked an apartment with sea view however in the end after waiting 2 hours in reception with two small children we were given a room in sector E with a garbage view room :406 ( see below ) we couldn’t use the balcony due to unpleasant smell from the rubbish.When we arrived in the room we were told that the room had not yet been cleaned (see below photos when we entered the room initially ) and had to wait another hour for that to happen . We were told that this was the last room they had and we were so tired so accepted it it .
There was a young lady with long black hair called Elida who worked at reception she was so rude and unhelpful and when we requested to speak to another member of staff they were sticking up for her instead of addressing our needs . There was never available sun loungers and I was I formed by another visitor that they corrupt pool supervisors by giving them 200 leke in the afternoon in order to get spaces saved for them in the morning . We had breakfast included in our stay and there was most of it just egg products not enough variety They have a silver award showing at reception They don’t even serve to be opened let alone have any awards . We’ve traveled to a lot of different places and I would easily say that this was the worse place we’ve ever been too and would not recommend to anyone wishing to take their family on holiday to visit them . We paid to stay for 4 night however had to leave leave early due to poor service .
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Date of stay: August 2018Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
3 Helpful votes
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