Non-descript hotel that is slightly unusual because it's in the same building as a performing arts theater (but there is nothing problematic about that). Staff were always pleasant and helpful. Room was basic but absolutely fine. Nothing else adjacent to the hotel except residences but restaurants and shopping are all within a mile.
I was put up here when my train was delayed and I couldn't make my connection home. Walking up, it was very understated. The rooms are very clean, relatively basic. But what made this place work was the staff.
Let's just say I walked in absolutely frazzled and needed to get into my room quick. Despite the train company not having followed through on their responsibilities, the desk staff got me into my room and waited patiently for the train company to pay. Karin and her colleague were exceptionally patient and understanding. Even though the train company was supposed to call me to let me know things were handled, they didn't. It was Karin that texted me. Thanks -- you made this unexpected delay easier to deal with.
For the record, the room is quiet, the bed is comfy, the wifi is great -- I'll stay again if I come down this way.
When we came to the hotel it was closed! But we rang the doorbell and after a while a man came and opened. He was alone and he had to close the door so he could control who comes in to the hotel.
The hotel is a three-star hotel and not more than that. It's clean even if the beds could be more comfortable. The breakfast was surprisingly poor to be served in a Swedish hotel.
Our opinion is that the hotel was understaffed. About 40 guests and one person worked upon arrival as well in the morning with the breakfast. The lady in the morning had to check the food, repair the coffee machine, remove plates and cutlery and also work with the guests check out. ALONE!
The most astounding thing happened when we came for checking out. A couple in front of us left the room key and the lady said. "Everything paid. Thank you for staying here". But the couple said that they had a dinner last night. Two meals, beers, wines, biscuits, coffee and... So they told the lady what they had eaten and she charged them for that! Then our turn. The lady: "Everything paid. Thank you...". But also we had drunk wine and eaten biscuits so she charged us for what we informed her!
Can we recommend this hotel? Yes if you find a budget price! It's absolutely "OK" if you don't pay too much. The two persons we saw working there were very, very friendly and nice people. So we wouldn't hesitate to book this hotel in the future.
The room was good size and clean. It was strange at first when we arrived and no one was there. I quickly remembered that it was Sunday! the taxi driver dialed the number on the door to find out how to get in and was supplied with a code and told that our key was on the counter.The breakfast and dinner that was included was very good. There wasn't any shampoo or conditioner in the room and I did not ask if it was available at reception because I bring my own. (Just info for those that may not pack their own) The room was quiet. Every one in awhile I would hear someone walking in the hallway because they had "noisy" soles on their shoes but it seemed that all was quite after 9 PM..The clerk was helpful in guiding us to a restaurant on our arrival and all staff we encountered was friendly.
This hotel is a basic hotel. The rooms are small and basic - but clean. It is easy to hear your neighbours.
The breakfast buffet is also a basic, but OK for the price.
The staff are friendly and helpfull.
If you are just looking for a room to stay in Falköping, then is it OK.