I stayed at MK hotel while I attended a conference in Milton Keynes. I cannot complain for the price I paid. Ample free parking, friendly welcome in reception, controllable heating in the bedroom, comfi bed, plenty towels and very quiet. The full English breakfast was cooked on demand and was excellent. There was a choice of cereals and the tea was hot and strong. Compliments to the chef. The bathroom was adequate, lots of hot water and a good shower. The sealant needed replacing and the grouting needed a deep clean. A little TLC would make a big difference but for 2 nights it was serviceable.
The only reason I'm not giving this hotel 5 stars is because the rooms do need refurbishing. But apart from that it was great. The room and the double bed were spacious and it had everything you need. (Lots of lovely hot water for the shower !!!) Plus there's plenty of parking space, no pesky stairs to navigate and the staff are really helpful.
Believe the bad reviews. You get a feel of the place when you approach. The outside is totally unkempt and there is litter drifting around. And that’s the best bit. Once we got inside reception there was an odd man sitting in an armchair (I think he’s the proprietor). We checked in and were shown to our room. The first thing my boyfriend said was ‘what a dump!’. The second thing he said was ‘this is a bio-hazard’.
The place was filthy (see pictures). So bad in fact that we decided not to stay. There was mould on the windows, a drawer front had fallen off, the grout in the bathrooms was all stained brown and the toilet was disgusting. The carpet had bits all over it (you wouldn’t want to risk going barefoot) and there was a horrible shower curtain in the dingy bathroom - I thought everyone had burned them in the 1980s when they collectively realised what a bad idea they were.
We asked for a refund (it was a staggering £91 a night) and the owner refused saying he would lose his commission. We got a refund later by contacting the booking agent.
Then the icing on the cake was when the owner started hurling abuse at us as we left. All in all, a wonderful customer experience - up there with water boarding.
The place needs completely overhauling - with a wrecking ball or fire.
Enjoyable stay, respectful staff. Clean and tidy room, travelled from London and search for hotels within mk8 and I was directed to this current hotel MK Hotel which was a decent pick I must stay, would definitely stay again, thanks
Probably the cheapest hotel available on the night Liverpool FC came to down but oh dear . Desperately in need of renovation my bathroom was dire and dirty I cleaned the place with a towel, they have used the wrong paint in the bathroom so where I scrubbed the wall to remove ? The paint came off . Chewing gum on the bathroom floor, bath panel kicked in and a fly count of seven. The bed however was clean and as my room was at the back I slept ok.. I wont be back. . Oh showerwas a trickle. However the receptionist was pleasant and the restaurant next door excellent, just be careful on the unlit car park