we haved booked two bedroom chaleet , we infromed them that we are 3 persons , two will stay and one person will leave they said no problem , after reservation they said only two persons allowed !??? .. very bad customer service and they are rude in communication ... they dont care about customers at all ..
Firstly the good thing, the resort is situated at the end of Sitra area, away from the craziness of downtown and no further passage onwards. It's completely private and no any passer by can just come in. The room Cabana I got exactly as what I requested, just on the edge of ocean. The room is spacious with all the necessary amnesties. The bed was comfy. The only thing missing was the slippers for bathroom. The views are marvelous. The outdoor pool is simply amazing and how they designed it perfectly. The lagoon beach is very nice and entertaining. Health club, restaurants, bar and bowling/billiard all were amazing. Overall the staff and cleanliness in the resort is almost perfect. But the dinner buffet menu was limited and below expectation.
I heard I lot of good feedback in this place and indeed I proved it right. Though the place seems to be a shipyard but it’s still great. The reception are very professional, we booked for cabana and the room was good, spacious and have outside seating. The staffs are very nice, food is very delicious specially in the seafood market restaurant. I can’t miss the bar near the bowling area. You can enjoy playing and have some sip of your beer, that’s really cool. The shisha lounge is also nice and the breakfast is good. The pool is amazing. Overall the place is recommendable, it’s great to unwind and relax.
However, rooms and air conditioning need total revamp. AC is noisy and stinky due to people smoking inside the room. Prices in restaurants are crazy high. Reservation system is one of the lousiest. You can not book direct. They even do not respond to emails. There are other options available in Bahrain.
Although I am a Bahraini citizen, this was my first stay at this resort. The one time I came here before this was in 2011 and it was only for a work-related dinner. The chalet was amazingly spacious, clean, modern and well equipped. The pool is probably one of the best I've seen worldwide and yes, I've been to many places. The staff at the reception and the pool were extremely polite and professional. I would definitely stay here again and me and my friends already agreed to do it once every month. The 2 PM late check-out was a huge bonus. The breakfast buffet was nothing to write home about given the prices we were charged, but it was sufficient.
Well, being a four star resort that is away from the center of Bahrain, it is kinda pricey and we did end up paying BHD 200 for one night. Although the pool was amazing, there should be cooling systems as the water was really hot and we almost suffocated. Two of my friends tried the room service food and it was a bit dull and not really worth your money. Just use Talabt or Carriage and order in from outside. The hotel has strict policies for adding an additional person as we were forced to pay an extra BHD 26 for my fourth friend (total party of 5) to include an extra bed and breakfast for him although the sofas were 100 times more comfortable than the provided bed and yes, you can still order breakfast from outside.