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The Ritz-Carlton, Okinawa

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Traveller (938)
Room & Suite (336)
Dining (77)
Overview
  • Excellent74%
  • Very good18%
  • Average4%
  • Poor2%
  • Terrible2%
Travellers talk about
“golf course”(35 reviews)
“the ritz carlton”(30 reviews)
“beautiful hotel”(10 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from The Ritz-Carlton, Okinawa
Special Offer: Member Rates
Hotel packages
Offers from The Ritz-Carlton, Okinawa
Special Offer: Member Rates
Hotel packages
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (744)
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172 results
Traveller rating
134
23
10
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3
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Time of year
LanguageEnglish
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134
23
10
2
3
Show reviews that mention
All reviewsgolf coursethe ritz carltonbeautiful hotelheat experienceindoor poolitalian restaurantbottled waterluxury hotelthe hotel offersbreakfast was excellentprofessional staffnavigation systemoutstanding servicehigh quality hotelhotel staffthree nightsking bed
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1 - 5 of 172 reviews
Reviewed 2 days ago via mobile

A very average property when you expect Ritz Carlton name, style and status. Very lethargic and slow check in process. Very weak understanding of English and virtually no vegetarian food. Neither are the people forthcoming in preparing something for the guests who are vegetarian. Average...More

Thank Abhishek S
Response from Takeshi H, Director of Operations at The Ritz-Carlton, OkinawaResponded today

Dear Abhishek S, Thank you very much for selecting to stay at The Ritz-Carlton, Okinawa and taking your time for your feedback on TripAdvisor. I’m very sorry to hear that the check in experience did not meet your expectations and also sincerely regret that the...More

Reviewed 6 days ago

We stayed here for 3 nights before heading back to Naha for the last 3 nights of our Japan trip and I wish we stayed at the Ritz longer! The customer service is second to none. Friendliest, most helpful staff. There was a bit of...More

Thank Trish U
Reviewed 3 weeks ago

Let me preface this review by saying that I have been reading reviews of hotels and restaurants on TripAdvisor for the past eight years. I have never felt the need to create an account in order to write a review, until now. The Ritz in...More

Thank DannyLengyel
Response from Koji S, General Manager at The Ritz-Carlton, OkinawaResponded 2 weeks ago

Dear DannyLengyel, Thank you for selecting The Ritz-Carlton, Okinawa for your get-away destination from hastiness of a big city and taking your time to write your first review on TripAdvisor. I am pleased to read your positive experience from the entrance to the room and...More

Reviewed 10 June 2018 via mobile

The RC Okinawa is probably the best hotel in Okinawa for a couple. Hotel grounds Peaceful and superbly designed with a very airy feel and stunning views to the bay, county club and mountains. In the evening you can hear the natural wildlife and see...More

Thank Tamago_Dubai
Response from Koji S, General Manager at The Ritz-Carlton, OkinawaResponded 12 June 2018

Dear Tamago_Dubai, Thank you for selecting The Ritz-Carlton, Okinawa for your recent stay in Okinawa and taking your time to sharer your warm feedback and pictures on TripAdvisor. From the staff, restaurants, room to facilities, I am very pleased to read that you had a...More

Reviewed 29 May 2018 via mobile

From the moment you step in to every interaction with the hotel staffs, this place exudes quality, tranquility, friendliness and attentive care. Mr. Motoi Otsuka made sure that everything was in place according to our needs and a real friendly person to interact with. The...More

Thank travelgenesis
Response from Koji S, General Manager at The Ritz-Carlton, OkinawaResponded 4 June 2018

Dear Travelgenesis Thank you for selecting The Ritz-Carlton, Okinawa for your recent visit to Okinawa and taking your time to share your feedback. I am pleased to read that you had memorable and joyful moment in different areas of the hotel. Also, your warm comment...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Spa
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Wheelchair Access
Dry Cleaning
Laundry Service
Concierge
Shuttle Bus Service
Room Service
Airport Transportation
Business Centre with Internet Access
Banquet Room
Multilingual Staff
Babysitting
Breakfast Available
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$376 - US$1,156 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Nago
#1 Luxury Hotel in Nago
#2 Family Hotel in Nago
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Smoking rooms available
Details
Price range
US$376 - US$1,156 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Nago
#1 Luxury Hotel in Nago
#2 Family Hotel in Nago
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Smoking rooms available
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Traveller (938)
Room & Suite (336)
Dining (77)
Pool & Beach (56)
Amenities (72)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
chayders
8 August 2017|
AnswerShow all 6 answers
Response from jun_yoshie | Property representative |
We can arrange a private sedan car for 16,000 yen. Meter taxi would cost 16,000 - 21,000 yen. Thank you. Jun Yoshie General Manager
0
Votes
googlesmart
6 September 2016|
AnswerShow all 2 answers
Response from AustMat | Reviewed this property |
No club, but I really liked the bar - it's open till about 11pm during the week and 1am on the weekend. Nice and calm, with some private spaces that have balcony access.
0
Votes
Bonbon1212
1 July 2016|
Answer
Response from Manuel_nz | Reviewed this property |
Unfortunately I do not work there but I am sure that the information is available on their website :)