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Riviera Hotel

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17 Reviews from our TripAdvisor Community

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Showing 17: English reviews
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Malaysia
Reviewed 6 October 2015

Speed of internet was poor, and the quality of food was not up to the standard. The worst was the poor water pressure and cold shower. Having said that, the staff were very friendly and helpful, making overall experience not super bad.

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Thank Arash_Rashid
Kuala Lumpur, Malaysia
Reviewed 2 April 2015

Lack of facilities in the room, air conditioner always failed , poor TV program. Room smelly. Poor breakfast. Location is at the town. The advantage is this hotel has free parking lots for their customer to park their car with security guards. WiFi always not available and not stable signal.

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Thank Henry U
Brisbane, Australia
Reviewed 6 September 2014

My overall stay was okay until i encounter such experience where i was fined for parking next to the Hotel (which i thought was the Hotel parking lot - turns out that is the town's parking area) The hotel or the front counter could have a decency to inform or to put a label which parking area is for hotel...

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5Thank Ayenyen M
Manchester, United Kingdom
Reviewed 26 February 2014

We struggled to find a decent hotel in Kuala Belait so we had quite low expectations - thank goodness. To be fair to this hotel they handled the booking swiftly, communication was always prompt and they were flexible enough to provide an extra bed in our suite (although the cost of B$100 per night was a little steep). It was...

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3Thank feebc
Miri
Reviewed 18 January 2014

I would never come back to this hotel again. The room was not clean, and also the staff were not polite. Some even raised their voice when we request for something. The food service, are at best, appaling.

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1Thank halwunderkind
Bandar Seri Begawan, Brunei Darussalam
Reviewed 18 August 2013

Im satisfied with the room even though me and my wife only stay for one night only. Free breakfast provided for 1 person only. Free wifi password given during check in. However they did not give the complimentary 2 bottles of water if you not request for it. Toilet flush need urgent attention as it wont flush out properly.

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2Thank Arddy1333
Hexham
Reviewed 1 July 2013

The rooms here are fine. Clean and spacious. Wifi seemed to be ok. However, a room on the front is very noisy, with lots of traffic. I asked for a room at the back overlooking the river- there were none available. The attitude of the staff is appalling- total disinterest for the customer. Food in the restaurant is good but...

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2Thank Hexham_Ramblers
Labuan Island, Malaysia
Reviewed 30 June 2013 via mobile

The hotel is okay. Situated in the middle of the KB town. The room is quite spacious, comfortable. The strange thing is there isn't any complimentary drinking water. If you're a fan of Indian food, then you're in luck as the restaurant serves pretty decent Indian food. Staff are friendly and always greet the guest with a smile.

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Thank Nicholas S
Singapore, Singapore
Reviewed 24 June 2013

Please do NOt stay here if you need really internet access. Staff here telling me that the internet is work at 10Mbps and constantly droping off to 1Mbps. Service is bad. Laundry was pick up in the room for day then next two days not pick up at all. When asked then they inform you that you need to bring...

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Thank Mabel L
Bandar Seri Begawan, Brunei Darussalam
Reviewed 17 March 2013

Its not a resort but it should be your hotel of last resort. You often get a room without a window as well as an ancient towel, have to call down for a bottle of water, and old decore. Otherwise the rooms are ok. The location is as good as any in kuala Belait, KB, But the Roomz Hotel in...

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Thank geojak0

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
Room types
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Laundry Service

Additional Information about Riviera Hotel

Address: Lot 106, Jalan Sungai, Kuala Belait 2331, Brunei Darussalam
Region: Brunei Darussalam > Belait District > Kuala Belait
Price Range: RM359 - RM465 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Riviera Hotel 2.5*
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Questions & Answers

Questions? Get answers from Riviera Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room of River view not at the town view.”
 of 5 bubbles 192henryu, 2 Apr 2015 | Read review
“I'm not sure there are currently any good rooms but the view of the river is preferable”
 of 5 bubbles feebc, 26 Feb 2014 | Read review
“Go back and ask for a nicer room with windows as they do exist.”
 of 5 bubbles geojak0, 17 Mar 2013 | Read review
“All OK river view probably slightly more to look at, stay back from the windows though maintenance and build quality not a strong point in this part of the world, there was a gap in one you could put your hand through I definitely wouldn't lean on one”
 of 5 bubbles 121PeterB121, 19 Jan 2013 | Read review
“Ask for room high up, fift or sixth floor, overlooking the water. The hotel restaurant was good Indian fare, otherwise wander down to Jalan Pretty and find a Chinese there, or go all the way to the end of Jalan Pretty for a real honest to gosh Italian restaurant”
 of 5 bubbles 900stevem, 4 Dec 2012 | Read review
5 of 5