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Kg Mumong Sentral Shopping Centre, KB Sentral, Kuala Belait KA1531 Brunei Darussalam
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Traveller (20)
Room & Suite (24)
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About

#7 of 8 hotels in Kuala Belait
Location
Cleanliness
Service
Value
Garden Sentral Hotel located in Kuala Belait started its operation in May 2015, offering 70 hotel rooms and 18 fully serviced apartments to house all guests ranging from Corporate, Leisure or just for Transit. We provide facilities like swimming pool, gym, cinema, garden courtyard, and not to mention an integrated shopping centre with varieties of dining outlets, all these under one roof.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Airport transportation
Business Centre with Internet Access
Wifi
Restaurant
Breakfast available
Conference facilities
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Kitchenette
Microwave
Minibar
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
30Reviews1Q+A8Room tips
Traveller rating
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Experience642070 wrote a review May 2022
Singapore, Singapore10 contributions
Nice hotel in Kuala Belait, they had simple bf spread in the morning, a decent theatre and mall built in the complex. Nice and cheap restaurants for our meal. There was pool side rooms you can book and I loved the accessibility to the pool via these rooms however I didn't quite had a good sleep in this hotel probably the beds need improvements.
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Date of stay: March 2022
Value
Location
Service
Trip type: Travelled on business
Room Tip: Check out the theatre.
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Amiruddin Tuah wrote a review Nov 2020
Bandar Seri Begawan, Brunei Darussalam33 contributions3 helpful votes
A nice one night stop getaway from work! Pleasant stay. This hotel lies within shopping outlets which provide sufficient eateries for kids. Breakfast is satisfactory but the atmosphere could have designed better. Room is clean. Aircon is fantastic.
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Date of stay: November 2020Trip type: Travelled with family
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Mike wrote a review Sep 2020
Kuala Belait, Brunei Darussalam1 contribution
Great room with nice view over the highway and the town. As a foreign visitor I am confined to room for quarantine and dependent on food delivered to the door and assistance via reception and room service. Sadly that has been a great disappointment. After three days I’ve never had a hot meal delivered that wasn’t luke warm or cold and requests for simple things like a sachet of coffee go ignored. Friendly security service on the quarantine floor and reception have politely taken note of requests but It may be other depts letting the side down. It’s a pity. It would seem an easy fix to improve the room service but staff don’t seem to care.
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Date of stay: September 2020
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Trip type: Travelled on business
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shivajim0dak wrote a review Feb 2019
Kuala Lumpur, Malaysia36 contributions10 helpful votes
Stayed there couple of times for business trips. Rooms are spacious, clean and the variety of foods in breakfast seems ok. The hotel provides complimentary pick-up & drop service to go Kuala belait town. But, the hotel management seriously needs to think about the hotel lifts. Sometimes, the lift access cards work fine and sometime doesn't, hence someone needs to up & down couple of times before reaching desired floor!
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Date of stay: February 2019
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Trip type: Travelled on business
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Ronco71 wrote a review Nov 2018
Muscat, Oman16 contributions2 helpful votes
Very roomy but poorly build and maintained. Carpets are smeared and fuzzy. Towels are smelling freah but don’t look inviting white anymore. Shops and all are not giving a shopping experience but you can get a chocolate bar. Cinema is good and nice caramel popcorn.
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Date of stay: October 2018Trip type: Travelled on business
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Winda Z wrote a review Sep 2018
1 contribution
We were on transit from miri last night at 9pm.. n decide to stay in kb sentral.. upon checkin , nobody bother to get our luggage and I have to carry it myself( the pregnant me).. when i reach the door, then the staff ask if we need assistance.. really.. of all my travels.. I have never been asked, the staff was always next to the carboot ready to lift my bags.. After check in my hubby was ask to move our car because the parking spot was booked.. and there are several empty spaces beside it.. as if we are staying there for free.. and we dont deserve that parking space. Later after we bought some stuff from the grocery store, we realize we didnt bring our room key.. and guess what.. to our surprise, we need to pay a deposit of $50 for a second key.. just in case we lose it.. at that time, i just gave up.. not staying in your hotel anymore.. sorry.. although im a local.. but with this kind of basic needs which the hotel cant meet, What do u think.. By the way, did I mention how bare the breakfast menu are and the lack of assistance of my luggage upon checkout.. well.. you can just assume how thrilled we are to be on our way home.. Frequent traveller
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Date of stay: September 2018Trip type: Travelled with family
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Lindsay K wrote a review Jun 2018
Brisbane, Australia76 contributions51 helpful votes
The hotel is connected to the shopping center, so close to shop and the movies. Its a long way from anything else unless you have a car, No swimming pool or Massage. Breakfast is very average. Resturants in the shopping center are good.
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Date of stay: January 2018
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Trip type: Travelled on business
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PikeyMelbourne wrote a review May 2018
Melbourne2 contributions
Not knowing Brunei meant I made the mistake of booking this hotel whilst in transit. Sentral certainly doesn't translate as Central to either the airport or main city. Thinking transfers included meant to and from airport. I decided to book. But alas not so. The airport is over an hour and $100 each way. The "included transfers" mean only in the town where the hotel is located. So of little or no benefit to most travellers who would need a car or expensive taxi to arrive at the hotel. The hotel itself is pleasant enough and staff polite and helpful. But unless you need to be in this remote area I would suggest you look at hotels elswhere. Hotel is located above small shopping centre and Cinema, which is a plus as you are away from things otherwise. With the expensive airport transfers this hotel ends up being expensive for an average quality hotel. I will not be returning on my next stop over in transit in Brunei.
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Date of stay: May 2018Trip type: Travelled solo
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mohd_shah wrote a review Mar 2018
Kuala Belait, Brunei Darussalam1262 contributions150 helpful votes
Just a night stay to experience the hotel in my hometown i can say . Well the staffs are quite friendly and approchable . Nice view of kb from the room .the room comes with a complimentary of free breakfast for 2 . Swmming pool and gym availble to use for hotel guest
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Date of stay: March 2018Trip type: Travelled solo
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inusitatus wrote a review Nov 2017
Zurich, Switzerland78 contributions11 helpful votes
+1
The hotel is supposed to be a new structure, however it is already decaying very fast. We booked a "deluxe room" in order to have more space and better upkeeping. The carpet in the hall is stuffy and dusty. As per the room, it is mostlikely not cleaned since the opening of the hotel (see pictures). The shelves of the wardrobe were so dirty that triggered some allergic reaction. The floor on the entrance of the room has numerous old stains, since we could not believe our eyes we thought for a a few seconds they might be some sort of artistic patterns in the tiles. Breakfast is served in a corner of the mall on dirty tables. Choice is limited and not really appealing. The personnel was nice, however the structure is extremely poorly managed. The only possible advise is to avoid staying there.
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Date of stay: November 2017
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Trip type: Travelled with family
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Response from Allan L, Manager at Garden Sentral Hotel
Responded 27 Nov 2017
Dear Paolo N, Greetings from Garden Sentral Hotel! Thank you for taking the time to share your stay experience with TripAdvisor, The world’s largest travel site. I feel terribly sorry for the unpleasant situation you experienced; I sincerely apologize for the inconveniences this has caused you and will look into those drawbacks to ensure no one have to experience the same. Hope this won’t stop you from considering Garden Sentral Hotel again in the near future. Once again, thank you.
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PRICE RANGE
US$79 - US$94 (Based on Average Rates for a Standard Room)
LOCATION
Brunei DarussalamBelait DistrictKuala Belait
NUMBER OF ROOMS
70
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Frequently Asked Questions about Garden Sentral Hotel
Which popular attractions are close to Garden Sentral Hotel?
Nearby attractions include Billionth Barrel Monument (6.4 km), Masjid kampong Pandan (1.9 km), and Belait District Museum (3.7 km).
What are some of the property amenities at Garden Sentral Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Garden Sentral Hotel?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Garden Sentral Hotel?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Garden Sentral Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Garden Sentral Hotel?
Conveniently located restaurants include Just Momos Nepali Restaurant, Kaizen Sushi, and Zaika.
Are there opportunities to exercise at Garden Sentral Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Garden Sentral Hotel have airport transportation?
Yes, Garden Sentral Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Garden Sentral Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Garden Sentral Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Is Garden Sentral Hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.