Very nice rooms, fantastic staff, cool restaurant & delicious food. The resort is beautifully designed and very inviting to stay. It is a clean and peaceful beach. Crystal clear water. Everything was so perfect, 5/5 Thank You.
Staying at Serendipity was truly a perfect Paradise and a most welcome nest of respite and restoration. From the moment I made my online booking, I had warm, friendly, efficient communications with the team including their most excellent recommendation of booking with Khun Meena at Sea Sky Lipe Travel for the transport from Hat Yai (Hadyai) Airport to the Pakbara Pier where I took the speedboat to Koh Lipe where upon arrival, Serendipity had someone also waiting to help me bring the luggage over the lovely sandy beach onto their tuk tuk/motorbike with sidecar that is a common means of wheeled transport on the island. Check-in was smooth and speedy. And then came the most wondrous views of the blue Andanman Sea from my villa and a welcoming, refreshing fruit juice. Their staff was quick and kind (and patient) to answer my phone calls and emails whether it was to ask where the hair dryer is to putting down the hammock to the wifi password to booking a private longtail boat for a snorkel adventure (and for a little extra, you may order a lunch box to take with you on the adventure) to changing my breakfast times for the next day. Turn-down service was excellent (that’s also when they pick up your breakfast menu order for the next morning), and mozzies love to bite me so I made sure to ask they light the mosquito repellant coils and set out some extra bug-repellant creams for me; they put the mozzie nets down around the bed at turn down. I also had a couple bottles of anti-mozzie spray I had brought. Their private beach is sweet and clean, the waters pristine. I would have loved to have stayed a few extra days, but will hope to visit again. Extra thanks for their wonderful staff and especially as they brought breakfasts up to the villa every morning accurately and on time. It was a joy to start my day! Thank you for a beautiful stay, Serendipity!…
A beautiful resort with flawless customer service and beautiful bungalows. It is in the perfect spot on the island with plenty of opportunities to explore the sea and surrounding areas on foot, by kayak etc. We loved staying here, loved the balcony overlooking the sea and the fabulous breakfast. We also had dinner in their restaurant one night which was a lovely experience. Overall the best place to stay on Koh Lipe. Whilst we felt that the island itself had some issues we would definitely recommend this wonderful resort!
What a perfect name for an incredible resort. The wonderful customer service started long before I even stayed here. I had a booking before covid that I was unable to make, and they honored my reservation , and deposit, from two years ago. From the moment we arrived, we were greeted with the most beautifully prepared drinks. A very good first impression. Our host was so kind and explained everything about our stay including the breakfast ( more on that part later!) Our room was immaculate, and so beautifully designed, you really feel like you are staying in a villa in Thailand. And the view! Wow, it left us speeches. The restaurant is out of this world, the food, the beautifully prepared drinks, everything. We had the pleasure of meeting the manager, Jeremy, who was so incredibly kind and really showed us how much he cares for the guests, and was always there to greet us every night for dinner. Breakfast!! I have stayed in some pretty incredible places on my travels around the world, and the breakfast there alone is worth the stay! You choose from an incredible menu every day and you start with a exquisite fresh made bread basket( it’s really a huge tray!) that changes every day. All brought up to your villa, every morning of your stay. The beach in the front is the best on the island, you will never want to leave. I will dream about this place for a very long time, and definitely will stay again. Thank you Serendipity for a wonderful stay and to Jeremy for hosting us.…
The Serendipity has got to be one of the most perfect places I've stayed. My wife and I wanted a nice quiet getaway before we started our jam-packed trip with family, and the Serendipity delivered. The location is gorgeous and we stayed in a cabin that had a wonderful view of jungle and ocean, and no other cabins. We felt the sea breeze and the private pool was clean and so refreshing. The amenities were very nice, with a large bathroom, bedroom with a beautiful sliding door with ocean view, and a living room with a massage table. The outside deck and pool was a very nice place to enjoy the view from while eating their splendid breakfast. They attended to all our needs from meeting us at the boat dock to accompanying us to the dock for a midnight departure on the ambulance boat due to an unfortunate diving accident. When I was in the clinic, their staff helped pack our bags and arrange transport for my wife without hesitation. I would definitely recommend the Serendipity, and think it is the best resort on the island and worth a trip to Koh Lipe just to experience what they have to offer. …
I must say we really enjoyed the stay here! The room is beautiful and all the staff are super helpful. We had the room with a pool and sea view. These villas are located on the hill, so u really need to climb up and down and also the environment is still very much nature, do prepare lots of mosquito repellent. I love how they put in effort to make small differences in our everyday breakfast so we don’t get bored so soon. We felt very cold from the air-con on the first day, but as we let down the bed net, it just went alright, maybe that’s how it meant to be haha.
After having read some reviews we were divided but too much in love with the location and the pictures so we took a leap of faith! We stayed in Deluxe Pool Villa and here we are ro share our experience: first and foremost - first class guest experience. Great staff, management, foreigner lady speaking many languages, everyone made our stay really pleasant and stress free. Great organisation. The resort is run smoothly and all the requests are attended to immediately. The accommodation itself - I mean.. it’s stunning. Beautiful, actually very clean but now I understand the reviews as the wood wears off easily. They were doing some renovation works though. The room is cleaned daily, with sheets being changed every other day. The pool was brilliant and a lot of privacy so I basically woke up and dipped in naked with the most breathtaking sunrise view. Breakfast in delivered to the room/pool. Variety of Thai and western dishes to choose from plus selection of fresh bakery and fresh fruits. Kept us full til dawn. Rooms are spacious and well equipped, waiting cooled down for you when you. Coffee machine in the room. Kayaking and snorkelling equipment available free of charge. The beach is most likely the most beautiful on the whole island. Fine sand, clear blue water, corals within swimming reach. Food in the restaurant is delicious and room service is free. The food might be pricey in comparison to Bangkok or North of Thailand but that was to be expected. Honestly we didn’t want to leave either the resort or the island. Magical. The only downfall are the mosquitos on the entire island but the resort is well prepared with the spiral deterrents, electric, balms and nets.…
We stayed in Grand Deluxe Sea View no. 15. 180° sea-view made our stay wonderful. Kayaks and paddle boards are available free of charge. Their private beach is amazing: white sand beach and crystal clear water. Breakfast served to the room every day. The food at On The Rocks Restaurant is delicious. We recommend Pad Thai Poo (crab 🦀). Love everything here and we will come back ❤️
I spent 5 nights at the resort with a friend. If you are looking for a resort with great view to look out, good staff to take care of you, or even delicious and variety of breakfast served to your room, this resort should fulfill your expectation. I enjoyed all listed above very much, and also its nice beach. However, there are some concerns that I would like to share and comments for improvement. First of all, the bungalows are line up on a hill. The check in point is on the top, which is closed to my room. So it is quite convenient for me to get in and get out of the resort. However, it requires appx 200 steps to get down to the restuarant and the beach. The steps are quite steep in certain parts. Therefore, it is not easy for everyone to travel up and down. Second, maintenance is a big issue. Most facilities do not work well so you may not get enough convenience during your stay. The water pressure is very light, you can hardly wash your body. Wooden doors cannot shut well, so insects, mosquitos, and noice from outside can get in easily. Third, cleanliness is not yet up to standard. The room was not clean enough when we checked in. We found a sofa cap and some kind of seeds on the bedroom’s floor. Water in the pool is not clear. Shower area is stink due to it is not clean well enough. Forth, tv and internet signal is not stable. Without that 4 pitfalls, my stay at the resort could be perfect.…
It is one of rare moments, when I regret that I have only five stars to estimate the place. Really, this place deserves more than five stars and if Serendipity isn't the best hotel on the Island, then I don’t know what hotel can be better than this place. Unfortunately, we’ve managed to spend just two nights in this place, but we made the most of this time. We haven’t left the territory of the hotel even for a second. We simply didn’t need to do it because Serendipity it’s just an oasis on Island. We lived in villa, which had, for all intents and purposes, a mind-boggling view and we had fun on the beach, which is, I dare to say, the best beach on island (the small one, but, definitely, the best). I can say for sure, that experience to stay at such place as Serendipity, even if it's just for one night, is worth its price one hundred percent. Before our photos continue my review, I want to add the thing I know for sure: we’ve found our place to come back on Koh Lipe and this place has name - Serendipity.…
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