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See all Speciality Lodging in Kutchan-cho

The Vale Niseko

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Traveller (60)
Room & Suite (19)
Dining (5)
Overview
  • Excellent57%
  • Very good27%
  • Average10%
  • Poor3%
  • Terrible3%
Travellers talk about
“private onsen”(20 reviews)
“ski shop”(9 reviews)
“chair lift”(12 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (193)Write a Review
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96
52
20
6
7
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All reviewsprivate onsenski shopchair liftnon hotel guestsinternational clientelewouldn't stay anywhere elseseemed overwhelmedhousekeeping staffheated poolonsen etiquetteski lockersstylish accommodationalready planning our returnbedroom windowdirect accesshotel location issmall kitchenette
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1 - 5 of 181 reviews
Reviewed 27 July 2017

This was my second time to Niseko, my friend really wanted to stay at The Vale because of its ski in ski out location. We booked the three bedroom apartment between the 6 of us for 5 nights. Pros: The apartment was very spacious, comfortable...More

Thank trevostar
Response from nisade2017, Manager at The Vale NisekoResponded 29 July 2017

Dear trevostar, Thank you very much for your review regarding your recent visit to The Vale Niseko. Our pricing is comparable to similar properties in the area and we feel we provide good value given our central location and extensive facilities. We regret that this...More

Reviewed 17 July 2017 via mobile

We stayed here for a ski vacation over the Chinese New Year break (I had stayed here once before soon after it opened). Hotel is excellently located for skiing with direct access to the lifts, a good ski shop and onsen on sight and stylish...More

Thank tonylok
Response from nisade2017, Manager at The Vale NisekoResponded 6 August 2017

Dear tonylok, Thank you very much for your review on tripadvisor and choosing The Vale Niseko again. Your review gave me pleasure to know that you were able to unwind in the intimate and restful atmosphere we thoughtfully created over providing every guests our stylish...More

Reviewed 17 April 2017 via mobile

For skiing, hotel's location is second to none, the ski lifts were literally a few steps out the door. The ski shop is inside the property was a big plus, our equipment needs were all handled without having to leave the building. Hotel restaurant is...More

Thank ckyap99
Response from nisade2017, Manager at The Vale NisekoResponded 20 May 2017

Dear chyap99, Thank you for taking the time to share your feedback and leave a review. The entire team and especially concierge are so happy to hear you enjoyed your stay and look forward to exceeding your expectations on your next Niseko holiday! Kind regards,...More

Reviewed 14 April 2017

This is not a 5* hotel, the rooms are nice but the staff have not got a clue how to provide service. We went skiing in the morning of our last day, with the plan to return before lunch shower and check out, this was...More

Thank Phil D
Management response:Responded 16 April 2017

Dear Phil D, We are extremely alarm by your statement and disappointed to read of your experience about our service. The Vale Onsen hours available from 7-10.30am and 1-10.30pm, daily cleaning time from 10am-1pm; This information must be provided upon registration by the reception staff...More

Reviewed 2 April 2017

The situation is great and the apartments are nice but the service is terrible !!! The price is the one of a 4/5 star hotel with no service. Staff are nonchalant, never a greeting. When we left 4 staff were behind the desk and they...More

Thank Dominique L
Management response:Responded 16 April 2017

Dear Dominique L, Thank you for taking the opportunity to review your stay with us. I'm most concerned and sorry to read of your disappointments with the staff and room cleaning. We are committed to delivering the highest level of guest service and I'm genuinely...More

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Traveller (60)
Room & Suite (19)
Dining (5)
Pool & Beach (1)
Hotel & Grounds (45)
Bathroom (2)
Family and Play Areas (2)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet ( WiFi )
Room Service
Free Parking
Hotel Amenities
Concierge
Self-Serve Laundry
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Laundry Service
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Hot Tub
Outdoor pool
Details
Price range
US$309 - US$1,539 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
US$309 - US$1,539 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
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